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OpenEye Knowledge Base

Live View in the Cloud Video Player

OpenEye Web Services (OWS) delivers a robust and easy-to-use live and playback experience, all within a web-based browser. View and search video from anywhere in a feature-rich interface with multi-site video support, multiple event search types, and advanced layout and event data viewing options.

More information on Live view in:

Command Station Desktop Client  |  Web Client  |   iOS Mobile App  |  Android Mobile App

 

Live  |  Search  |  Export

 
Access the Cloud Video Player

To access the Cloud Web Client, click the Video tab > Video Player within the OWS Cloud Portal.

Video Player dropdown.png  

NOTE: You can click Video on the navigation bar to go directly to Video Player.

NOTE: Connecting to the OWS Video Player via the CONNECT button will display a dynamic camera grid based on the number of cameras associated with the location. The selected location will also display in the search filter. Clear the filter to view all locations:

Automatic Grid Layout by Camera Count

1 Camera Single Camera  
2 Cameras 1x2 Grid      
3-4 Cameras 2x2 Grid  
5-9 Cameras 3x3 Grid  
10+ cameras 4x4 Grid  

 

Video Pane

OWS Video Player Single Pane w Layouts.png

Navigation Buttons

Navigation Buttons | Locations and Layouts | Device List | Device Menu | Video Pane Menu | Video Player Controls | Keyboard Shortcuts

OWS Player Video Button.png Full player Displays only the video pane.
OWS Player Details Button.png Player with details Displays the video pane with video details displayed on the right. 
OWS Player Search Button.png Search Click to access Event Search
Video Player Full Screen Button.png Full Screen Click the full screen icon to view the video player in full screen mode.

NOTE: When navigating to search, any recorders or cameras currently in view will be automatically included in the Event Search Filters.

NOTE: Full playerPlayer with details, and Search functions require OWS Cloud Web Client version 2.30 or higher. Earlier versions will display "New Search" above the video pane.

Locations and Layouts

Navigation Buttons | Locations and Layouts | Device List | Device Menu | Video Pane Menu | Video Player Controls | Keyboard Shortcuts

clipboard_e0335bae391e909f10c12b4a7b74f8342.png Expand  Click the arrow to Expand and Collapse the device list.
clipboard_ee95593088331d85b4fc103cd941d436b.png Locations Displays a list of Locations viewable to the user's OWS account. Click on a Location name to display devices.
Layouts Icon.png Layouts After configuring a grid, you can save and share the layout by clicking on the layout icon.
OWS Video Player Search Recorders.png Search Search the device list.  Can search location and/or camera. Results can be shown nested or individually.

NOTE: You can customize the sizes of the Video Player and the device list by dragging the divider between.

Device List

Navigation Buttons | Locations and Layouts | Device List | Device Menu | Video Pane Menu | Video Player Controls | Keyboard Shortcuts

To display video:

  1. Click on a location to display a list of devices.
  2. Double click on the location, recorder, or camera name.

-OR-

Drag and drop a location, recorder or camera name into the Video Player.

NOTE: All cameras connected to a location can be displayed by dragging and dropping the Location name into the Video Player. If the current camera Grid is too small to display all cameras, click arrows on the sides of the Video Player to go to the next or previous camera Grid display. OWS Video Player Next and Last Camera Arrows.png

Camera Icons:

OWS Video Player Active Camera Icon.png Active cameras shown in the camera grid.  
OWS Video Player Camera Not in Grid Icon.png Active cameras not shown in the camera grid.  
OWS Video Player Connection Failed Icon.png Connection with camera failed.  
OWS Video Player Out of Service Icon.png Camera out of service.  
OWS Video Player Camera No Connected Icon.png Camera not yet connected.  

NOTE: The order of the cameras listed under a Location or recorder in the list can be changed in Management > Locations > Locations > Cameras.
 

Thumbnail Preview - Hover the cursor over the camera icon next to a camera name to see the thumbnail preview image.

Video Player Thumbnail View.png 

Device Menu

Navigation Buttons | Locations and Layouts | Device List | Device Menu | Video Pane Menu | Video Player Controls | Keyboard Shortcuts

Locations and cameras on the device display a menu button 3 Dot Menu.png when hovered over. The options will vary based on if you select the menu from a location or camera.

Video Player Camera List kebob menu.png


All Device Menus

Show Out of Service Cameras Display out of service cameras in the list (out of service cameras are hidden by default).
Device Info View the Device ID, Device Name, Connection, Software Version, and Firmware Version for a Device.
Device Setup Access the Apex configuration menu.


Location Only Menu

Recorder Setup Access the Device Setup and Device Info options for specific recorders withing a location. You will be taken directly to Setup > General Configuration > Cameras.


Camera Only Menu

Open Camera Link Access the cameras direct connection link.
Activate Relay Sow a list of relays associated with the selected camera. Clicking the relay name will activate that relay.

Video Pane Menu

Navigation Buttons | Locations and Layouts | Device List | Device Menu | Video Pane Menu | Video Player Controls | Keyboard Shortcuts

Click the bottom right-hand corner of a video player pane to bring up the video pane menu.

Video Player Camera Pane kebob menu.png

Remove Camera Remove the camera video displayed in a specific grid pane.
Remove All Cameras Remove all camera video displayed in all grid panes.
OSD Check and modify the On-Screen Display options for the current video pane.
Enable PTZ Mode Check to point, tilt and zoom the camera image with the mouse. Only available with PTZ cameras.
360 View Mode Expand to show view options for dewarping fisheye cameras.
Auto Focus Click to auto focus for compatible cameras.
Optical Zoom Zoom In or Zoom Out of the image in the camera pane.
Activate Relay Activate a relay associated with the chosen camera.
Search This Camera Initiate an Event Search from the camera pane.

NOTE: A line break in the Activate Relay menu appears at the top of the list between the relays associated with a camera and relays not associated with cameras in the Cloud Web Client.

 

On-Screen Display Menu Options

Enable On-Screen Display Check to enable or disable On-Screen Display information.
Camera Name Check to display or hide Camera Name in all grid panes.
Location Name Check to display or hide Recorder Name in all grid panes.
Diagnostics Information Check to display or hide Diagnostics Information in all grid panes.
Date Check to display or hide the Date in all grid panes.
Time Check to display or hide Time in all grid panes.
Time Zone Check to display or hide Time Zone in all grid panes.


Fisheye 360 View Mode Options

Interactive Mouse controls similar to PTZ.
360 Panorama View a single continuous image for ceiling mounted cameras.
2x180 Panorama View 2 Panoramic images for wall mounted or ceiling mounted cameras.

Video Player Controls

Navigation Buttons | Locations and Layouts | Device List | Device Menu | Video Pane Menu | Video Player Controls | Keyboard Shortcuts

Timeline - Continuous recording is represented by dark blue lines on the Timeline Search bar, with light blue lines on the Timeline Search bar representing Motion events.

clipboard_ee115f03394aaa6d0e0fd425a5f83730b.png

Date / Time Picker - Use to designate a date and time to search recorded video. Clicking on the date and time OWS Video Player Date and Time Picker.png  will display a calendar that can be used to display video from a specific date and time.  

OWS Video Player Date Time Picker Calendar.png    OWS Video Player Time Picker.png

Go Live -  Indicates video status (either live or searchable video). Click Go Live Button.png to change between video search and live video.

NOTE: A Live icon will replace the text "Go Live" to indicate live video. Live Icon.png

NOTE: You can also click at the end of the Timeline bar to go to live video.

Playback Controls
 

clipboard_ed4d73732583e00569f45fcb15149c6ba.png Only play video of events Play events only (will only display event video as indicated by the light blue lines on the Timeline).    
clipboard_effac78b0e1d873eae2992f7d8bc85094.png Playback Speed Control the speed of video playback. Click on 1x speed to display the controls. Select from 0.25x, 0.5x, 0.75x, Normal 1x, 1.25x, 1.5x, 1.75x, 2x, or 4x.    
clipboard_e866c82181b1ae238b691ff7b8913cacc.png Jump Video Backward Jump video backward in 10 second intervals. 
 
clipboard_e78d5169a0c6698106f3fc0415b05f4fa.png Skip Backward Move to the previous frame of recorded video.    
clipboard_e3e17d06c830305b8e1185fe0e35b72bd.png Play Backward Play recorded video backward.
clipboard_ebe3c554e3ffa22e0fde3e960984a2fde.png Pause  Pause video playback (while video is playing).
clipboard_ecb0270d35fed69a7213531a63d496844.png Play Forward Play recorded video forward.
clipboard_ee05679c4d94dbe38db4d146112da0bec.png Skip Forward Move to the next frame of recorded video.
clipboard_e05dec626aef3c49b996b18fd72fea6b8.png Jump Video Forward Jump video forward in 10 second intervals.
clipboard_ecf67deca8a47b8ab645c028f03bd2639.png Camera Audio Input If the camera has audio recording enable, click to listen to the audio being captured.
clipboard_e22eea7a95588b1df4c62856b6d21d18a.png Camera Audio Output If the camera has a speaker connected, click to enable voice communication.

NOTE: The player can can only play video of events when the Grid is set to a single camera pane.

 

View Controls

Zoom Times.png Zoom Zoom in and out to adjust the time range and timeline.
OWS Video Player Grids.png Grid Designate a Fixed or Dynamic screen division to view live video from cameras in the viewing pane.
Fixed - These grids will always appear in fixed shapes and arrangements.
Dynamic - These grids will dynamically adjust to the shape of the browser.
clipboard_ee752aa282a3a1f3f7b2f33e3b750c74f.png View Live video viewing options.
Original - Displays original aspect ratio of all cameras.
Stretch - Stretches camera images to fit Camera Tile.
Video Player Stream.png Stream Designate the stream quality for cameras in the Viewing Pane (Low, Medium, High, or Auto Quality).
OWS Video Player Export Button.png Export Export and share video clips, snapshots or archives from the Video Player. 

NOTE: You can zoom in and out with the mouse wheel when the cursor is placed over the Timeline Bar.

NOTE: If the width of the page is reduced, the Grid, View, Stream, and Export buttons will be condensed into a single More OWS Video Player Hamburger Menu.png button.

Keyboard Shortcuts

Navigation Buttons | Locations and Layouts | Device List | Device Menu | Video Pane Menu | Video Player Controls | Keyboard Shortcuts

Playback Controls are also mapped to the following keys:

Space Pause/Play video. When paused reset playback speed to 1X.  
Left Arrow When playing video, reduce playback speed one setting.  
Right Arrow When playing video, increase playback speed one setting.  
Left Arrow When video is paused, frame left.  
Right Arrow When video is paused, frame right.  
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