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OpenEye Knowledge Base

Maps in the Cloud Web Client

Gain more situational awareness of locations with user-friendly, interactive maps in OpenEye Web Services. Quickly view devices, receive alerts and track a location's armed status using Google Maps and custom uploaded floorplans. Share and sync maps across authorized teams, creating efficiencies and ensuring they are equipped to act when needed.
 

 

 

NOTE: Cloud-based maps is only available with certain licensing tiers. See OWS Licensing for more information.

NOTE: To view, edit, and receive notifications for maps, users must be in a User Group in which Video Player Maps permissions are enabled.

Maps

Click Video > Video Player > Maps to view the list of Floor Plans that have been shared with you. The Global Map displays the same Location Address in Management > Locations > Maps.

Video Player Global Map Zoom Out.png

NOTE: Zoom in to view separate icons for each Floor Plan created.

The Location icon on the Global Map displays the status of the Location:

Location Icon No Status.png Location is not set to arm or disarm.
Location Icon Armed.png Location is set to armed.
Location Icon Disarm Status.png Location is set to disarmed.
Add Floor Plan

If a Floor Plan has not yet been added, you can create one in Maps.

Maps No Floor Plan.png

  1. Click + Floor Plan Floor Plan Button.png to add a new Floor Plan.

Add a Floor Plan popup.png

  1. Drag and Drop a file or Browse to add a map image from a local machine.

NOTE: Map image must be in one of these formats: .bmp, .png, .jpg, and .jpeg.

NOTE: Maximum file size for the map image is 50 MB.

  1. Click Add.

NOTE: Cloud-based maps and floor plans are not compatible with Maps in Command Station.

View Floor Plan

Once a floor plan has been created, it will appear in the Maps list under its location. 

Video Player Map First Floor Plan.png

Click on a flashing device icon to display the event on the video player timeline.

NOTE: Add Users to an Alert Rule and check Client Alert for those users to receive alert notifications on the floor plan. 

Video Player Event Jump to Video.png

 

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