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AI Visual Check

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Automate the verification of site conditions, compliance requirements or operational checklists using AI Visual Checks in OWS and get alerts only when action is required. You know what matters most to your operation, whether it is a clean lobby, stocked shelves, or secure access points. AI Visual Checks continuously validate those conditions and notify you when something changes or falls out of compliance.

Beta

NOTE: AI Visual Check is currently in beta. All beta requests must be directed through your OpenEye Sales Representative.

Creating an AI Visual Check Alert Rule
  1. Within the Alerts tab in the OWS Cloud Portal, select Alert Rules from the dropdown menu.

Alert Rules dropdown.png

  1. Click New Alert Rule.

Add_Alert_Rule_Button.png

  1. Select AI Visual Check from the pop-up menu.

Visual_Check_New_Alert_Rule.png

  1. Click Next.

Next Button.png

  1. Create a Custom Prompt or select from a Template Prompt.

Visual_Check_Prompt_Library.png

  1. Name the alert and give it a Description.

NOTE: A Prompt Template will automatically have a Name and Description, but can be customized as needed.

Visual_Check_Name_Alert_Rule.png

  1. Click Create.

Create button.png

Defining an Alert Rule: AI Visual Check
Cameras

Visual_Check_Cameras.png

  1. Click Cameras on the navigation sidebar.

NOTE: The Rule Usage Estimate and Estimated Credits Remaining displays above the camera list. Totals reflect the overall monthly credits, the credits per check, and the credits remaining. Credit usage is based on the number of cameras, check frequency, and the complexity of the alert rule's context (sample image / image size).

  1. Select a location from the dropdown. Visual_Check_dropdown_arrow.png
  2. Click Add Camera. Add Camera button.png

NOTE: Click Select All to include all cameras in the Rule.

  1. Click Select when finished. Select button.png

NOTE: Click Manage Manage button.png after adding a camera to go directly to the corresponding device.

Rule Definition

Visual_Check_Rule_Definition_image.png

  1. Click Rule Definition on the navigation sidebar.
  2. Enter a text description of the conditions that should trigger the alert.
  3. Optional: Add a Reference Image. Visual_Check_Reference_Image.png

NOTE: Add a reference image to show what should or should not trigger the alert. This can improve results, but uses additional credits. 

  1. Optional: Click Test this rule to test cameras or images selected for the alert. Visual_Check_Test_this_rule_button.png
  2. For Analyzed Image Quality, select Standard (Recommended), High or Ultra.

NOTE: Standard is recommended for most checks. High and Ultra increase costs and generally work best when paired with a reference image.

  1. For Schedule, select Custom Hours, Location Hours, or Point in time.
    • For Custom Hours, set Frequency by minutes, hours, or daily, and customize the schedule.
    • For Location Hours, select Only when location is closed or Only when location is open, and set Frequency by minutes, hours, or daily. 
    • For Point in time, customize the schedule.
  2. Active Alert (Optional): Check the Active Alert box to add the alert to the Active Alert Dashboard and tag it as an Active Alert in email notifications.
  3. Activate Relay on originating device (Optional): Check the Activate Relay on originating device box to activate a relay when an alert is generated. See Activating a Relay for an Alert Rule for more information.
  4. Send To Third-Party Integration (Optional): Check the Send To boxes to send the alert to the associated third-party integration.
  5. Activate LEDs on originating device and Enable audio deterrent playback on originating device (Optional): Check to enable active deterrence on compatible cameras.
  6. Click Save.
Add Users to an Alert Rule

NOTE: Adding Users to a rule automatically grants them permission to view alerts for cameras and locations they have access to based on their User Group permissions.

  1. Click Users/Notifications on the left-hand menu.

Users Notifications tab.png

  1. Click Add User or Add Group.

Add Group Add User button.png

  1. Click + next to each User or Group to send emails and push notifications when the alert is triggered.

Green Add button.png

  1. Click Add when finished.

Select button.png

NOTE: To receive email, push or client alert notifications, the Email Alert, Push Alert or Client Alert box must be checked. Simply adding a user only gives them access to see this alert’s history. See Alert Notifications for details.

General Info
  1. Click General Info on the navigation sidebar.

General Info tab.png

  1. Edit the Name and Description as desired.

General Info Name and Description.png

  1. Click Disable Rule to turn the Alert Rule off without deleting it.
  2. Click Delete Rule to permanently remove the Alert Rule and delete all history associated with it.
  3. Click Clear All Active Alerts to permanently remove only the Active Alerts from the history associated with the Alert Rule.
  4. Click Save when finished.

NOTE: The Name given to an alert will appear as the subject line of email notifications sent by that alert.

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