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OpenEye Knowledge Base

OWS Video Player

Introducing the OpenEye Web Services (OWS) next-generation, cloud-based web client delivering a completely new live and playback experience in the OWS Cloud Portal. The new cloud client gives users a more feature-rich interface with multi-site video support, new event search types, and advanced layout and event data viewing options.

NOTE: The Cloud Video Player is only available to select customers at this time. Contact your OpenEye Sales Representative for more information.

NOTE: The Cloud Video Player connects exclusively over an encrypted relay at this time. Other connection types not currently supported.

View live video or search saved video from Recorders and Cameras connected in OWS by going to Video > Video Player.

Video Player dropdown.png  

Video Pane

OWS Video Player Single Pane.png

Recorders - Displays a list of Recorders viewable to the user's OWS account. Click on a Recorder name to display cameras.

To display video:

  1. Click on a recorder to display a list of cameras connected to that recorder.
  2. Double click on the camera name.


Drag and drop a camera name into the Video Player.

NOTE: All cameras connected to a recorder can be displayed by dragging and dropping the Recorder name into the Video Player. If the current camera Grid is too small to display all cameras, click arrows on the sides of the Video Player to go to the next or previous camera Grid display. OWS Video Player Next and Last Camera Arrows.png

Expand - Click the arrow to Expand and Collapse the Recorders and Cameras list. OWS Video Player Expand Arrow.png

NOTE: You can customize the sizes of the Video Player and the Recorders list by dragging the divider between. 

Search - Search the Recorders and Camera list. OWS Video Player Search Recorders.png

OWS Video Player Right Click Recorder Tree Menu.png

Show Out of Service Cameras - Right-click on a recorder or camera name and click on Show Out of Service Cameras to display out of service cameras in the list (out of service cameras are hidden by default).

Recorder Setup - Right-click on a recorder or camera name and click on Recorder Setup to access setup from the OWS Video Player. You will be taken directly to Setup > General Configuration > Cameras.

Open Camera Link - Right-click on a camera name from the Recorders list to Open Camera Link for remote access to supported cameras. 

New Search - Apply a Point of Sale search on the video. OWS Video Player New Search.png

Edit Search - Make changes to the previous search filters applied to the video. Edit Search Button.png

NOTE: POS Connect has to be enabled for New Search and Edit Search options to appear and they only apply to POS Searches (not video searches).

OSD - Right-click a video in the player to bring up the OSD menu.

 OWS Video Player OSD.png

Remove Camera - Remove the camera video displayed in a specific grid pane.

Remove All Cameras - Remove all camera video displayed in all grid panes.

Enable On-Screen Display - Check to enable or disable On-Screen Display information.

Camera Name - Check to display or hide Camera Name in all grid panes.

Recorder Date - Check to display or hide Recorder Date in all grid panes.

Recorder Name - Check to display or hide Recorder Name in all grid panes.

Diagnostics Information - Check to display or hide Diagnostics Information in all grid panes.

Time - Check to display or hide Time in all grid panes.

Time Zone - Check to display or hide Time Zone in all grid panes.

NOTE: Fisheye cameras will have an additional 360 View Mode in the right-click menu. You can choose Interactive (mouse controls similar to PTZ), 360 Panorama (for ceiling mounted cameras), or 2x180 Panorama (for wall mounted or ceiling mounted cameras).

Timeline - Continuous recording is represented by dark blue lines on the Timeline Search bar, with light blue lines on the Timeline Search bar representing Motion events.

OWS Video Player Timeline Bar.png

Playback Speed – Control the speed of video playback. Move the cursor over Playback Speed to display the controls. OWS Video Player Playback Speed.png

OWS Video Player Timeline Controls.png

Jump Video Backward  Jump video backward in 15 second intervals. 

Skip Backward – Move to the previous frame of recorded video.

Play Backward – Play recorded video backward.

Pause – Pause video playback (while video is playing).

Play Forward – Play recorded video forward.

Skip Forward – Move to the next frame of recorded video.

Jump Video Forward – Jump video forward in 15 second intervals.

OWS Video Player Event Viewer.png

Only play video of events - Play events only (will only display event video as indicated by the light blue lines on the Timeline).

NOTE: The player can can only play video of events when the Grid is set to a single camera pane.

Zoom - Zoom in and out to adjust the time range and timeline.

Zoom Times.png

NOTE: You can zoom in and out with the mouse wheel when the cursor is placed over the Timeline Bar.

Date / Time Picker - Use to designate a date and time to search recorded video. Clicking on the date and time OWS Video Player Date and Time Picker.png  will display a calendar that can be used to display video from a specific date and time.  

OWS Video Player Date Time Picker Calendar.pngOWS Video Player Time Picker.png

Go Live -  Indicates video status (either live or searchable video). Click Go Live Button.png to change between video search and live video.

NOTE: A Live icon will replace the text "Go Live" to indicate live video. Live Icon.png

NOTE: You can also click at the end of the Timeline bar to go to live video.

Grid View and Stream.png

Grid - Designate a Fixed or Dynamic screen division to view live video from cameras in the viewing pane.

  • Fixed - These grids will always appear in fixed shapes and arrangements.
  • Dynamic - These grids will dynamically adjust to the shape of the browser.

View - Live video viewing options [Original (displays original aspect ratio of all cameras) or Stretch (stretches camera images to fit Camera Tile)].

Stream - Designate the stream quality for cameras in the Viewing Pane (Lowest Quality, Highest Quality, or Auto Quality).

Export Icon.png

Export - Export video clips, snapshots or archives from the Video Player. 


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