Live View in the Cloud Video Player

Last updated
Save as PDF

OpenEye Web Services (OWS) delivers a robust and easy-to-use live and playback experience, all within a web-based browser. View and search video from anywhere in a feature-rich interface with multi-site video support, multiple event search types, and advanced layout and event data viewing options.

More information on Live view in:

Command Station Desktop Client | Web Client | iOS Mobile App | Android Mobile App

Access the Cloud Video Player

To access the Cloud Web Client, click the Video tab > Video Player within the OWS Cloud Portal.

NOTE: You can click Video on the navigation bar to go directly to Video Player.

NOTE: Depending on the number of cameras assigned to a location, connecting to the OWS Video Player via the CONNECT button will display the OWS Cloud Video Player with 14 cameras on a 4x4 Grid or 9 cameras on a 3x3 grid. If there are 15 or more cameras assigned to the location then it will load a 4x4 grid without any video displayed.

Grid Layout by Camera Count

1 Camera	Single Camera
2 Cameras	1x2 Grid
3-4 Cameras	2x2 Grid
5-9 Cameras	3x3 Grid
10+ cameras	4x4 Grid

Video Pane

OWS Video Player Single Pane Timeline.png

Navigation Buttons

	Full player	Displays only the video pane.
	Player with details	Displays the video pane with video details displayed on the right.
	Search	Click to access Event Search.
	Full Screen	Click the full screen icon to view the video player in full screen mode.

NOTE: When navigating to search, any recorders or cameras currently in view will be automatically included in the Event Search Filters.

NOTE: Full player, Player with details, and Search functions require OWS Cloud Web Client version 2.30 or higher. Earlier versions will display "New Search" above the video pane.

Locations and Layouts

	Expand	Click the arrow to Expand and Collapse the device list.
	Locations	Displays a list of Locations viewable to the user's OWS account. Click on a Location name to display devices.
	Maps	Displays a list of floor plans and associated events shared with the user.
	Layouts	After configuring a grid, you can save and share the layout by clicking on the layout icon.
	Search	Search the device list. Can search location and/or device. Results can be shown nested or individually.
	List View	Display the device list with text names and icons for each device.
	Thumbnail View	Display the device list with a thumbnail image from each device.

NOTE: You can customize the sizes of the Video Player and the device list by dragging the divider between.

Device List

To display video:

Click on a location to display a list of devices.
Double click on the location, recorder, or camera name.

-OR-

Drag and drop a location, recorder or camera name into the Video Player.

NOTE: All cameras connected to a location can be displayed by dragging and dropping the Location name into the Video Player. If the current camera Grid is too small to display all cameras, click arrows on the sides of the Video Player to go to the next or previous camera Grid display. Clicking an arrow after the last page of video images will display a grid with no images. OWS Video Player Next and Last Camera Arrows.png

Camera Icons:

	Active cameras shown in the camera grid.
	Active cameras not shown in the camera grid.
	Connection with camera failed.
	Camera out of service.
	Camera not yet connected.

NOTE: The order of the cameras listed under a Location or recorder in the list can be changed in Management > Locations > Locations > Cameras.

Location Arm/Disarm Icons:

	Location disarmed
	Location armed

Thumbnail Preview - Hover the cursor over the camera icon next to a camera name to see the thumbnail preview image.

Video Player Thumbnail View.png

Device Menu

Locations and cameras on the device display a menu button 3 Dot Menu.png when hovered over. The options will vary based on if you select the menu from a location or camera.

Additional Device List Details.png

All Device Menus

Show Out of Service Cameras	Display out of service cameras in the list (out of service cameras are hidden by default).
Show Audio Devices	Display audio devices in the list.
Device Setup	Access the Apex configuration menu.
Device Info	View the Device ID, Device Name, Connection, Software Version, and Firmware Version for a Device.

Location Only Menu

Recorder Setup

Access the Device Setup and Device Info options for specific recorders withing a location. You will be taken directly to Setup > General Configuration > Cameras.

Camera Only Menu

Open Camera Link	Access the cameras direct connection link.
Activate Relay	Show a list of relays associated with the selected camera. Clicking the relay name will activate that relay.

Video Pane Menu

Click the three dots in the bottom right-hand corner of a video player pane to bring up the video pane menu.

NOTE: Right-clicking within the video player pane will also bring up the video pane menu.

Video Pane Menu.png

Clear Pane	Remove the video displayed in a specific grid pane.
Remove All Panes	Remove all video displayed in all grid panes.
OSD	Check and modify the On-Screen Display options for the current video pane.
Enable PTZ Mode	Check to point, tilt and zoom the camera image with the mouse. Only available with PTZ cameras.
360 View Mode	Expand to show view options for dewarping fisheye cameras.
Auto Focus	Click to auto focus for compatible cameras.
Optical Zoom	Zoom In or Zoom Out of the image in the camera pane with compatible cameras.
Activate Relay	Activate a relay associated with the chosen camera.
Search This Camera	Initiate an Event Search from the camera pane.

NOTE: A line break in the Activate Relay menu appears at the top of the list between the relays associated with a camera and relays not associated with cameras in the Cloud Web Client.

On-Screen Display Menu Options

Enable On-Screen Display	Check to enable or disable On-Screen Display information.
Camera Name	Check to display or hide Camera Name in all grid panes.
Location Name	Check to display or hide Recorder Name in all grid panes.
Diagnostics Information	Check to display or hide Diagnostics Information in all grid panes.
Date	Check to display or hide the Date in all grid panes.
Time	Check to display or hide Time in all grid panes.
Time Zone	Check to display or hide Time Zone in all grid panes.

Fisheye 360 View Mode Options

Interactive	Mouse controls similar to PTZ.
360 Panorama	View a single continuous image for ceiling mounted cameras.
2x180 Panorama	View 2 Panoramic images for wall mounted or ceiling mounted cameras.

Video Player Controls

Timeline - Continuous recording is represented by dark blue lines on the Timeline Search bar, with light blue lines on the Timeline Search bar representing Motion events.

Video Player Timeline Bar.png

NOTE: You can hover over the timeline bar to preview a thumbnail image taken from that time.

Timeline Filters - Show filters Show Filter Icon.png to enable event filter types. Enabled filters are displayed as icons below event start times on the timeline.

	Motion Detected
	Person Detected
	Vehicle Detected
	Analytics
	Sensor
	Intrusion
	Access Control
	Multiple Events

NOTE: Multiple Events will display in color if all events are unique to a specific event type.

Click on a Multiple Event icon to view a list of the events. Expanded Timeline Multiple Events popup.png Click on one of the events to display it in the video player.

NOTE: Timeline filters are only available in the Cloud Video Player.

Date / Time Picker - Use to designate a date and time to search recorded video. Clicking on the date and time OWS Video Player Date and Time Picker.png will display a calendar that can be used to display video from a specific date and time.

Video Player Date Time Picker.png

Go Live - Indicates video status (either live or searchable video). Click to change between video search and live video.

NOTE: A Live icon will replace the text "Go Live" to indicate live video. Live Icon.png

NOTE: You can also click at the end of the Timeline bar to go to live video.

Playback Controls

	Only play video of events	Play events only (will only display event video as indicated by the light blue lines on the Timeline).
	Playback Speed	Control the speed of video playback. Click on 1x speed to display the controls. Select from 0.25x, 0.5x, 0.75x, Normal 1x, 1.25x, 1.5x, 1.75x, 2x, or 4x.
	Jump Video Backward	Jump video backward in 10 second intervals.
	Skip Backward	Move to the previous frame of recorded video.
	Play Backward	Play recorded video backward.
	Pause	Pause video playback (while video is playing).
	Play Forward	Play recorded video forward.
	Skip Forward	Move to the next frame of recorded video.
	Jump Video Forward	Jump video forward in 10 second intervals.
	Camera Audio Input	If the camera has audio recording enable, click to listen to the audio being captured.
	Camera Audio Output	If the camera has a speaker connected, click to enable voice communication.

NOTE: The player can can only play video of events when the Grid is set to a single camera pane.

View Controls

	Zoom	Zoom in and out to adjust the time range and timeline.
	Grid	Designate a Fixed or Dynamic screen division to view live video from cameras in the viewing pane. Fixed - These grids will always appear in fixed shapes and arrangements. Dynamic - These grids will dynamically adjust to the shape of the browser.
	View	Live video viewing options. Original - Displays original aspect ratio of all cameras. Stretch - Stretches camera images to fit Camera Tile.
	Stream	Designate the stream quality for cameras in the Viewing Pane (Low, Medium, High, or Auto Quality).
	Export	Export and share video clips, snapshots or archives from the Video Player.
	Other Controls	Use PTZ Controls on compatible cameras Turn displayed event icons on the timeline on or off

NOTE: You can zoom in and out with the mouse wheel when the cursor is placed over the Timeline Bar.

NOTE: If the width of the page is reduced, the Grid, View, Stream, and Export buttons will be condensed into a single More button.

Keyboard Shortcuts

Playback Controls are also mapped to the following keys:

Space	Pause/Play video. When paused reset playback speed to 1X.
Left Arrow	When playing video, reduce playback speed one setting.
Right Arrow	When playing video, increase playback speed one setting.
Left Arrow	When video is paused, frame left.
Right Arrow	When video is paused, frame right.