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Analytics and Analytics Queue Alerts

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For cameras preconfigured to send analytic events, an alert can be sent based on specifically defined audio or video events within a selected time period. The Audio analytic types are Audio Detected, Explosion, Glass Break, Gunshot, Scream, or All Audio Events. The Video analytic types are Intrusion Entered, Intrusion Exited, Intrusion Motion, Camera Out of Focus, Camera Tampering, Change In Area, Face Detected, Fog/Smoke, Gun Detected, Line Cross, Loitering, No Mask Detected, Person Detected, Thermal Event Detected, and Vehicle Detected. Analytic Queues is treated as a separate alert type and is sent when a queue line has reached a Medium or High threshold within a determined time range.

Creating an Analytics or Analytics Queue Alert Rule
  1. Within the Alerts tab in the OWS Cloud Portal, select Alert Rules from the dropdown menu.

Alert Rules dropdown.png

  1. Click Add New Rule.

Add New Rule button.png

  1. Select an Alert Type from the pop-up menu. 

Create Alert Rule Popup List.png

  1. Click Next.

Next Button.png

  1. Name the alert and give it a Description as desired.

Name Alert Rule popup.png

  1. Click Create.

Create button.png

Defining an Alert Rule: Analytics

Analytic Rule Definition.png

  1. Choose either Video or Audio from Event Group and an Event Type from the dropdown list.
  2. Enable Alert Regions and then check the regions you want to generate alerts. Regions can be configured for Person Detected, Vehicle Detected, Line Crossing Detected, Loitering, or Intrusion.
  3. Enable secondary images to receive additional images with alert notifications: thermal images, cropped images, etc.
  4. Enter the Time of Day ranges that this rule should be active for.
  5. Check the boxes beneath the Days of the Week on which the rule should be active.
  6. Select Armed and Disarmed, Armed, or Disarmed from the Intrusion Area Armed dropdown. See Location Arming for more information.
  7. Active Alert (Optional) - Check the Active Alert box to add the alert to the Active Alert Dashboard and tag it as an Active Alert in email notifications.
  8. Priority Event Cloud Recording - Check the Priority Event Cloud Recording box to record priority events to the cloud for the associated camera when an alert is triggered by this rule. See Priority Event Cloud Recording for more information.
  9. Activate Relay on originating device (Optional) - Check the Activate Relay on originating device box to activate a relay when an alert is generated. See Activating a Relay for an Alert Rule for more information.
  10. Send To Third-Party Integration (Optional) - Check the Send To boxes to send the alert to the associated third-party integration.
  11. Click Save.
Defining an Alert Rule: Analytics Queue

Analytic Queue Rule Definition.png

  1. Choose the Queue Threshold to either Medium or High.
  2. Enter the Time of Day ranges that this rule should be active for.
  3. Check the boxes beneath the Days of the Week on which the rule should be active.
  1. Active Alert (Optional) - Check the Active Alert box to add the alert to the Active Alert Dashboard and tag it as an Active Alert in email notifications.
  2. Activate Relay on originating device (Optional) - Check the Activate Relay on originating device box to activate a relay when an alert is generated. See Activating a Relay for an Alert Rule for more information.
  3. Send To Third-Party Integration (Optional) - Check the Send To boxes to send the alert to the associated third-party integration.
  4. Click Save.
Add Users to an Alert Rule

NOTE: Adding Users to a rule automatically grants them permission to view alerts for cameras and locations they have access to based on their User Group permissions.

  1. Click Users/Notifications on the left-hand menu.

Users Notifications tab.png

  1. Click Add User or Add Group.

Add Group Add User button.png

  1. Click + next to each User or Group to send emails and push notifications when the alert is triggered.

Green Add button.png

  1. Click Add when finished.

Select button.png

NOTE: To receive email, push or client alert notifications, the Email Alert, Push Alert or Client Alert box must be checked. Simply adding a user only gives them access to see this alert’s history. See Alert Notifications for details.

Deleting an Alert Rule or Updating, Disabling, Clearing All Active Alerts
  1. Click General Info on the navigation sidebar.

General Info tab.png

  1. Edit the Name and Description as desired.

General Info Name and Description.png

  1. Click Disable Rule to turn the Alert Rule off without deleting it.
  2. Click Delete Rule to permanently remove the Alert Rule and delete all history associated with it.
  3. Click Clear All Active Alerts to permanently remove only the Active Alerts from the history associated with the Alert Rule.
  4. Click Save when finished.

NOTE: The Name given to an alert will appear as the subject line of email notifications sent by that alert.

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