Partner Resources
At OpenEye, we are committed to providing you with industry-leading cloud-managed video solutions, service, and support.
This page is designed to make your interactions with OpenEye as convenient and efficient as possible.
You will find links to useful information on resources available to you.
OpenEye Information
Need information or have any questions? Find the team you need to reach or chat with our support team.
| Contact Information | Chat Support | Support by department form |
OWS Updates
OpenEye Web Services consistently shares updates and announcements about our products and company information. You can find these updates on your OWS dashboard and linked to below.
| All Updates | Product Updates | Issue Alerts | Release Notes | Partner Articles |
Compliance
OWS:
| Cybersecurity Overview | SOC 2 |
Resources:
| Cybersecurity Hardening Guide | HIPPA Compliance Guide | PCI Compliance |
OpenEye Product Information
Explore the documentation related to OpenEye cameras and recorders, along with installation guides and checklists to support your install.
| A&E Specs | Troubleshooting Guides | FAQs | Installation Guides | Integration Information | Hardware Compatibility for Analytics | Network Requirements | Warranty | Licensing | System Requirements | Cybersecurity | Product Line Card |
OpenEye Training
The OpenEye Training platform provides access to online training courses anywhere, anytime. View courses by subject or role to customize your learning to fit your needs, or check out the latest training on new features and capabilities.
Partner Platform Training Information
Partner Training Platform (OWS login needed)