OpenEye Partner Success Center
The OpenEye Partner Program empowers trusted partners through structured onboarding to help you deliver secure solutions, protect customers, and grow sustainably. The Partner Success Center:
- Provides an informative onboarding journey for more productive workflows.
- Communicates information to support partners and make it easier to do business with OpenEye.
- Delivers access to programs that enable partners to confidently sell OpenEye products.
How To Access the Partner Success Center
To access the Partner Success Center:
- Log in to OpenEye Web Services (OWS).
- Open the Channel Partner Dashboard.
- Click the Partner Success Center Launch button.
Roles and Permissions
Access to resources and actions in the Partner Success Center is determined by the user’s role in OWS. Roles are assigned through Default Channel Partner User Groups, and users may be assigned to multiple groups, allowing them to have permissions associated with more than one role. As a result, not all users will see the same tools, content, or available actions.
The Default Channel Partner User Groups are:
- Marketing: Users within this group can access Marketing Development Funds and other marketing resources through the Partner Success Center.
- Technical: Users within this group will receive important platform updates, training and other technical information.
- Sales: Users within this group can access sales resources in the Partner Success Center. In the future, they will also have access to deal registration.
- Finance: Users within this group can access the OpenEye price list and other finance resources within the Partner Success Center.
Important: When updating your role in OWS, you must fully log out of the Partner Success Center and then sign back in through OWS to ensure your updated permissions are applied.
For more information about how roles are assigned in OWS, view Default Channel Partner User Groups.
Onboarding and Partner Enablement
For new partners, the Partner Success Center provides visibility into the onboarding journey through a progress tracker. This helps partners understand where they are in the onboarding process and what actions may be required as they move forward.
