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OpenEye Knowledge Base

Event Search in the Video Player

Access Search through the Video Player

To access the Cloud Web Client, click the Video tab > Video Player within the OWS Cloud Portal.

Video Player dropdown.png  

NOTE: Connecting to the OWS Video Player via the CONNECT button will display a dynamic camera grid based on the number of cameras associated with the location. The selected location will also display in the search filter. Clear the filter to view all locations:

  • 10+ cameras = 4x4 grid
  • 5-9 cameras = 3x3 grid
  • 3-4 cameras = 2x2 grid
  • 1-2 cameras = 1x2 grid
  • 1 camera = 1x1 grid

In the OpenEye Web Services (OWS) Video Player, click Search Magnifying Glass Search button.png

NOTE: Any recorders or cameras currently in view in the Video Player will be automatically included in the Event Search Filters.

Types of Event Search

Click the the search type you want to perform on the displayed video panes:

NOTE: Click the three dots to see more Event Search types.

Event Search Event Icons.png

  • Person
  • Vehicle
  • License Plate (LPR - License Plate Recognition)
  • Analytics
  • Point of Sale (POS)
  • Motion
  • Sensor
  • Access Control
  • Intrusion
Person

Click on Person Event Search Person button.png to search person detection events.

Event Search Person Filters.png

  1. Select a Date / Time from the dropdown. If you select Custom Range, enter a Start Date / Time and End Date / Time in the fields, or click the calendar Event Search Calendar button.png and set Start and End Date / Time.
  2. From the Duration dropdown, select greater than > or less than <
  3. Enter numerical values for hr : min : sec or click the up and down arrows to increase or decrease the Duration. Duration arrows.png
  4. Select Cameras from the dropdown or click Search Cameras Search Cameras button.png to select from a list of cameras.

NOTE: If you don't see your camera on the list, enable Show All Cameras. Event Search Show All Cameras.png 

  1. Click Search to to display the list of Events that match the search criteria. Click Reset search filters to start over with a new search.

Reset and Search.png

Vehicle

Click on Vehicle Vehicle Search button.png to search vehicle detection events.

Event Search Vehicle Filters.png

  1. Select a Date / Time from the dropdown. If you select Custom Range, enter a Start Date / Time and End Date / Time in the fields, or click the calendar Event Search Calendar button.png and set Start and End Date / Time.
  2. From the Duration dropdown, select greater than > or less than <
  3. Enter numerical values for hr : min : sec or click the up and down arrows to increase or decrease the Duration. Duration arrows.png
  4. Select Cameras from the dropdown or click Search Cameras Search Cameras button.png to select from a list of cameras.

NOTE: If you don't see your camera on the list, enable Show All Cameras. Event Search Show All Cameras.png 

  1. Click Search to to display the list of Events that match the search criteria. Click Reset search filters to start over with a new search.

Reset and Search.png

License Plate (LPR - License Plate Recognition)

Click on License Plate Event Search LPR button.png to search video for LPR events.

Event Search License Plate Filters.png

  1. Select a Date / Time from the dropdown. If you select Custom Range, enter a Start Date / Time and End Date / Time in the fields, or click the calendar Event Search Calendar button.png and set Start and End Date / Time.
  2. Select Cameras from the dropdown or click Search Cameras Search Cameras button.png to select from a list of cameras.

NOTE: By default, only cameras that support LPR events will be displayed. If you don't see your camera on the list, enable Show All Cameras. Event Search Show All Cameras.png 

  1. Enter License Plates numbers to search license plates that match the letters and numbers entered into the field.
  2. Check Include Visually Equivalent Characters to include results with plate numbers and letters that are close in appearance.

NOTE: More than one license plate number can be entered. Separate each entry with a comma. Up to 100 plate numbers can be entered.

NOTE: Add a Wildcard asterisk (*) to a license plate to return specific results.

Examples:

WH89K* will return all license plates that start with WH89K

WH*KR will return all license plates that start with WH and end with KR

W*MK* will return all license plates that start with W and contain MK

  1.  Click Search to to display the list of Events that match the search criteria. Click Reset search filters to start over with a new search.

Reset and Search.png

Analytics

Click on Analytics Event Search Analytics button.png to search person Line Crossed, Fog / SmokeCamera Tampering, Mask Detected, Queue, and Scenario events.

Event Search Analytics Filters Queue.png

  1. Select one or more of the Analytics Event Types: Line Crossed, Fog / Smoke, Camera Tampering, Mask Detected, Queue, and Scenario.
  2. Select a Date / Time from the dropdown. If you select Custom Range, enter a Start Date / Time and End Date / Time in the fields, or click the calendar Event Search Calendar button.png and set Start and End Date / Time.
  3. From the Duration dropdown, select greater than > or less than <
  4. Enter numerical values for hr : min : sec or click the up and down arrows to increase or decrease the Duration. Duration arrows.png
  5. Select Cameras from the dropdown or click Search Cameras Search Cameras button.png to select from a list of cameras.

NOTE: If you don't see your camera on the list, enable Show All Cameras. Event Search Show All Cameras.png 

  1. Click Search to to display the list of Events that match the search criteria. Click Reset search filters to start over with a new search.

Reset and Search.png

Point of Sale (POS)

Click on POS Event Search POS button.png to search video for Point of Sale events.

Event Search POS Add Filters.png

  1. Select a Date / Time from the dropdown. If you select Custom Range, enter a Start Date / Time and End Date / Time in the fields, or click the calendar Event Search Calendar button.png and set Start and End Date / Time.
  2. Click Add Filters to add POS search criteria.
  3. Select which filters to apply to the search. More than one filter can be chosen.

Event Search POS Add Filters Transaction.pngEvent Search POS Add Filters Line Item.pngEvent Search POS Add Filters Tender Type.png

  1. Click Apply.
  2. Use the fields and dropdowns in the selected fields to set search criteria.

Event Search Point of Sale Filters.png

NOTE: Add a Wildcard asterisk (*) to a transaction number to return specific results.

PoS Wildcard Popup.png

Examples:

12* will return all results that start with 12

12*45 will return all results that start with 12 and end with 45

1*34* will return all results that start with 1 and contain 34

PoS Transaction Filter.png

  1. Click Search to to display the list of Events that match the search criteria. Click Reset search filters to start over with a new search.

Event Search Save Search.png

NOTE: Filters are not limited to being selected once per search. For example, two different Line Item Amount filters could be applied to the same search. The exception is Location, which can only be selected once per search.

Point of Sale (POS) Saved Search

Save as

Users can save search criteria to quickly audit for the sales and operations metrics that matter most to their business. Saved searches are not sharable at this time; they are only available to the user that created them.

  1. After creating a POS event search, click on the three dots Event Search Kebab Menu.png next to the Search button. Search button.png
  2. Click Save asEvent Search Save Search.png
  3. Name your search and Choose a folder to save the search in.

Event Search Save Search popup unamed.png

  1. Click Save.

Open my saved searches

  1. After creating and saving an event search, click on the three dots Event Search Kebab Menu.png next to the Search button. Search button.png
  2. Click Open my saved searchesEvent Search Save Search.png
  3. Choose a saved search from your folder directory.

Event Search Choose a saved search popup.png

Create a saved search folder

  1. Select your root folder and click +.

Event Search Create a folder +.png

  1. Enter a name for the new folder.

Event Search name folder.png

  1. After creating a new folder, you can click on the three dots to Rename or Delete it.

Event Search Rename or Delete.png

Export embedded POS Data

After performing a POS Event Search, you can embed ticket data to display with the exported video playback.

  1. Click Export OWS Video Player Export Button.png from the Search or Details screen.
  2. Choose export type.
  3. Check the POS export types:
  • Include Point of Sale data (if available): Only applies if exporting to Web Services. When viewing the exported video clip in Video > Video Clips, the point of sale data will display on the right-hand side pane under the player.
  • Embed Point of Sale data onto video (if available): Not available when exporting using 'Original' resolution. Playback of the video clip in an external video player will display the POS data within the video.
  • Include the receipt in a separate txt file: Only applies if exporting to our local computer. POS data is downloaded in a separate text file.

PoS Event Export.png

  1. Choose export destination, name the video, and share with users.
  2. Select Export. See Export and Clip Sharing from the Video Player for more information.
Motion 

Click on Motion Event Search Motion button.png to search video for motion events.

Event Search Motion Filters.png

  1. Select a Date / Time from the dropdown. If you select Custom Range, enter a Start Date / Time and End Date / Time in the fields, or click the calendar Event Search Calendar button.png and set Start and End Date / Time.

Event Search Calendar.pngEvent Search Time Picker.png

  1. From the Duration dropdown, select greater than > or less than <  
  2. Enter numerical values for hr : min : sec or click the up and down arrows to increase or decrease the Duration. Duration arrows.png
  3.  Select Recorder from the dropdown.
  4. Select Cameras from the dropdown or click Search Cameras Search Cameras button.png to select from a list of cameras.
  5. Click Search to to display the list of Events that match the search criteria. Click Reset search filters to start over with a new search.

Reset and Search.png

Sensor

Click on Sensor Event Search Sensor button.png to search video for sensor events.

Event Search Sensor Filters.png

  1. Select a Date / Time from the dropdown. If you select Custom Range, enter a Start Date / Time and End Date / Time in the fields, or click the calendar Event Search Calendar button.png and set Start and End Date / Time.
  2. From the Duration dropdown, select greater than > or less than <
  3. Enter numerical values for hr : min : sec or click the up and down arrows to increase or decrease the Duration. Duration arrows.png
  4. Select Sensors from the dropdown or click Search Sensors Search Cameras button.png to select from a list of sensors.

NOTE: Enable Include Out of Service Sensors to display all sensors in the list.  Include Out of Service Sensors switch.png

  1. Click Search to to display the list of Events that match the search criteria. Click Reset search filters to start over with a new search.

Reset and Search.png

Access Control

Click on Access Control Access Control Icon.png to search for Access Denied to Area not Exited, Access Denied to Area Outside Schedule, Door Held Open, Door Opened, Access Denied to Unauthorized Area, Access Denied to Armed Area, Access Denied to Door, or Door Forced Open

Event Search Access Control.png

  1. Select a Date / Time from the dropdown. If you select Custom Range, enter a Start Date / Time and End Date / Time in the fields, or click the calendar Event Search Calendar button.png and set Start and End Date / Time.
  2. From the Duration dropdown, select greater than > or less than <
  3. Enter numerical values for hr : min : sec or click the up and down arrows to increase or decrease the Duration. Duration arrows.png
  4. Select one or more of the Event Types: All Events Selected, Access Denied to Area not Exited, Access Denied to Area Outside Schedule, Door Held Open, Door Opened, Access Denied to Unauthorized Area, Access Denied to Armed Area, Access Denied to Door, or Door Forced Open.
  5. Select Cameras from the dropdown or click Search Cameras Search Cameras button.png to select from a list of cameras.

NOTE: By default, only cameras that support Analytics events will be displayed. If you don't see your camera on the list, enable Show All Cameras. Event Search Show All Cameras.png 

  1. Select Cardholders from the dropdown or click Search Cardholders Search Cameras button.png to select from a list of cardholders.
  2. Select Sensors from the dropdown or click Search Sensors Search Cameras button.png to select from a list of sensors.
  3. Select Readers from the dropdown or click Search Readers Search Cameras button.png to select from a list of readers.
  4. Click Search to to display the list of Events that match the search criteria. Click Reset search filters to start over with a new search.

Reset and Search.png

NOTE: Search Results for Access Control event types can display additional Cardholder and Source columns by clicking on the three dots Kebab Menu.png next to a column header and clicking Columns, and then checking Source Type and Cardholder. See Table Functionality for more information on customizing tables.

Access Control and Intrusion Hidden Columns.png

 

Intrusion

Click on Intrusion Intrusion Icon.png to search video for Intrusion Sensor and Sensor Activated events.

Event Search Intrusion.png

  1. Select a Date / Time from the dropdown. If you select Custom Range, enter a Start Date / Time and End Date / Time in the fields, or click the calendar Event Search Calendar button.png and set Start and End Date / Time.
  2. From the Duration dropdown, select greater than > or less than <
  3. Enter numerical values for hr : min : sec or click the up and down arrows to increase or decrease the Duration. Duration arrows.png
  4. Select one or more of the Event Types: All Events Selected, Intrusion Sensor, and Sensor Activated.
  5. Select Cameras from the dropdown or click Search Cameras Search Cameras button.png to select from a list of cameras.

NOTE: By default, only cameras that support Analytics events will be displayed. If you don't see your camera on the list, enable Show All Cameras. Event Search Show All Cameras.png 

  1. Select Cardholders from the dropdown or click Search Cardholders Search Cameras button.png to select from a list of cardholders.
  2. Select Sensors from the dropdown or click Search Sensors Search Cameras button.png to select from a list of sensors.
  3. Select Panels from the dropdown or click Search Panels Search Cameras button.png to select from a list of panels.
  4. Select Areas from the dropdown or click Search Areas Search Cameras button.png to select from a list of areas.
  5. Click Search to to display the list of Events that match the search criteria. Click Reset search filters to start over with a new search.

Reset and Search.png

NOTE: Search Results for Intrusion event types can display additional Cardholder and Source columns by clicking on the three dots Kebab Menu.png next to a column header and clicking Columns, and then checking Source Type and Cardholder. See Table Functionality for more information on customizing tables.

Access Control and Intrusion Hidden Columns.png

Search Results

A list of results that match the search criteria will be displayed. Video with playback is displayed in Details to the right of the list.

Event Search POS LPR Result (1).png

Hover over the camera icon Camera Icon.png to view a thumbnail of the clip.

Click on the thumbnail Display to view the search results list as thumbnails. Event Search Display.png

Event Search POS LPR Thumbnail Result.png

Thumbnail Search Options

Event Search Thumbnail Options.png

  • Image Offset: Changes the image offset of the thumbnail images in a range between -4 seconds to 4 seconds.
  • Size: Use the Size dropdown to adjust the size of the thumbnail images to Small, Medium, or Large.
  • OSD: Select OSD to display the On-Screen Display on the thumbnail images.
  • View: Use the View dropdown to select between Stretch or Original aspect ratio for the thumbnail images.

NOTE: To view recorded video or listen to recorded audio on a search result, select the clip and click the Video tab.  

Export from Search

Click Export Export from Details button.png from the Details pane to export Single Camera or Multi Camera video, Snapshot, or Archive. See Export and Clip Sharing from the Video Player.

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