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Motion and Sensor Alerts

Motion Alerts are sent when movement is detected by a camera during a specified time period, and Sensor Alerts are sent when a sensor connected to a recorder is triggered. Sensor types can include, but are not limited to, door contact, temperature, pressure, and moisture.

Create a Motion or Sensor Alert Rule
  1. Within the Alerts tab in the OWS Cloud Portal, select Alert Rules from the dropdown menu.

Alert Rules dropdown.png

  1. Click Add New Rule.

Add New Rule button.png

  1. Select an Alert Type from the pop-up menu. 

Create a New Alert Rule popup.png

  1. Click Next.

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  1. Name the alert and give it a Description as desired.

Alert Name and Description.png

  1. Click Create.

Create button.png

Defining an Alert Rule: Motion Alerts or Sensor Alerts

Motion Alert Rule Definition.png

  1. Enter the Time of Day range that this rule should be active for.
  2. Check the boxes beneath the Days of the Week on which the rule should be active.
  3. Select the minimum Motion Duration or Sensor Duration necessary before sending an alert.
  • Select Seconds, Minutes, or Hours using the dropdown menu.
  1. Active Alert (Optional) - Check the Active Alert box to add the alert to the Active Alert Dashboard and tag it as an Active Alert in email notifications.
  2. Send To 3rd Party Integration (Optional) - Check the Send To boxes to send the alert to the associated 3rd party integration.
  1. Click Save.
Adding Recorders, Cameras, or Sensors to an Alert Rule
  1. Click Recorders, Cameras, or Sensors on the navigation sidebar.

Recorders tab.png Cameras tab.png Sensors tab.png

  1. Click Add Recorder, Add Recorder Group Add Camera or Add Sensor.

Add Recorder button.png Add Recorder Group button.png Add Camera button.png Add Sensor button.png

  1. Click the Add button next to each device you'd like to be included in the Alert.

Green Add button.png

NOTE: To apply the rule to every Recorder, check the box next to Automatically include all recorders in this Alert Rule.

  1. Click Add when finished.

Select button.png

Add Users to an Alert Rule

NOTE: Adding Users to a rule automatically grants them permission to view alerts for cameras and recorders they have access to based on their User Group permissions.

  1. Click Users/Notifications on the left-hand menu.

Users Notifications tab.png

  1. Click Add User or Add Group.

Add Group Add User button.png

  1. Click + next to each User or Group to send emails and push notifications when the alert is triggered.

Green Add button.png

  1. Click Add when finished.

Select button.png

NOTE: To receive email, push or client alert notifications, the Email Alert, Push Alert or Client Alert box must be checked. Simply adding a user only gives them access to see this alert’s history. See Alert Notifications for details.

Deleting an Alert Rule or Updating, Disabling, Clearing All Active Alerts
  1. Click General Info on the navigation sidebar.

General Info tab.png

  1. Edit the Name and Description as desired.

General Info Name and Description.png

  1. Click Disable Rule to turn the Alert Rule off without deleting it.
  2. Click Delete Rule to permanently remove the Alert Rule and delete all history associated with it.
  3. Click Clear All Active Alerts to permanently remove only the Active Alerts from the history associated with the Alert Rule.
  4. Click Save when finished.

NOTE: The Name given to an alert will appear as the subject line of email notifications sent by that alert.

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