Motion Alerts are sent when movement is detected by a camera during a specified time period, and Sensor Alerts are sent when a sensor connected to a recorder is triggered. Sensor types can include, but are not limited to, door contact, temperature, pressure, and moisture.
Create a Motion or Sensor Alert Rule
- Within the Alerts tab in the OWS Cloud Portal, select Alert Rules from the dropdown menu.
![Alert Rules dropdown.png](https://answers.openeye.net/@api/deki/files/920/Alert_Rules_dropdown.png?revision=2)
- Click Add New Rule.
![Add New Rule button.png](https://answers.openeye.net/@api/deki/files/921/Add_New_Rule_button.png?revision=2)
- Select an Alert Type from the pop-up menu.
![Create Alert Rule Popup List.png](https://answers.openeye.net/@api/deki/files/922/Create_Alert_Rule_Popup_List.png?revision=6)
- Click Next.
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![Next Button.png](https://answers.openeye.net/@api/deki/files/486/Next_button.png?revision=6)
- Name the alert and give it a Description as desired.
![Name Alert Rule popup.png](https://answers.openeye.net/@api/deki/files/923/Name_Alert_Rule_popup.png?revision=4)
- Click Create.
![Create button.png](https://answers.openeye.net/@api/deki/files/924/Create_button.png?revision=2)
Defining an Alert Rule: Motion Alerts or Sensor Alerts
![Motion Alert Rule Definition.png](https://answers.openeye.net/@api/deki/files/947/Motion_Alert_Rule_Definition.png?revision=1)
- Enter the Time of Day range that this rule should be active for.
- Check the boxes beneath the Days of the Week on which the rule should be active.
- Select the minimum Motion Duration or Sensor Duration necessary before sending an alert.
- Select Seconds, Minutes, or Hours using the dropdown menu.
- Active Alert (Optional) - Check the Active Alert box to add the alert to the Active Alert Dashboard and tag it as an Active Alert in email notifications.
- Send To 3rd Party Integration (Optional) - Check the Send To boxes to send the alert to the associated 3rd party integration.
- Click Save.
Add Users to an Alert Rule
NOTE: Adding Users to a rule automatically grants them permission to view alerts for cameras and locations they have access to based on their User Group permissions.
- Click Users/Notifications on the left-hand menu.
![Users Notifications tab.png](https://answers.openeye.net/@api/deki/files/934/Users_Notifications_tab.png?revision=1)
- Click Add User or Add Group.
![Add Group Add User button.png](https://answers.openeye.net/@api/deki/files/935/Add_Group_Add_User_button.png?revision=1)
- Click + next to each User or Group to send emails and push notifications when the alert is triggered.
![Green Add button.png](https://answers.openeye.net/@api/deki/files/932/Green_Plus_button.png?revision=2)
- Click Add when finished.
![Select button.png](https://answers.openeye.net/@api/deki/files/933/Select_button.png?revision=2)
NOTE: To receive email, push or client alert notifications, the Email Alert, Push Alert or Client Alert box must be checked. Simply adding a user only gives them access to see this alert’s history. See Alert Notifications for details.
Deleting an Alert Rule or Updating, Disabling, Clearing All Active Alerts
- Click General Info on the navigation sidebar.
![General Info tab.png](https://answers.openeye.net/@api/deki/files/936/General_Info_tab.png?revision=1)
- Edit the Name and Description as desired.
![General Info Name and Description.png](https://answers.openeye.net/@api/deki/files/937/General_Info_Name_and_Description.png?revision=1)
- Click Disable Rule to turn the Alert Rule off without deleting it.
- Click Delete Rule to permanently remove the Alert Rule and delete all history associated with it.
- Click Clear All Active Alerts to permanently remove only the Active Alerts from the history associated with the Alert Rule.
- Click Save when finished.
NOTE: The Name given to an alert will appear as the subject line of email notifications sent by that alert.