POS Connect

Last updated

May 8, 2023
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Point-of-Sale (POS) Connect for OpenEye Web Services (OWS) gives businesses of all types a more complete picture into their operations and sales by marrying transactional data from their point-of-sale system with video verification.

Using customizable searches and notifications you can identify costly problems of fraud, operator error, or poor customer experiences so you can correct them before they affect your bottom line. Our powerful cloud-managed video platform gives you the tools you need to get a better return on your loss prevention efforts and improve security, both cyber and physical, all while reducing the burden on IT and operations.

POS Connect Topics

Integrating Local POS Data Collection
Integrate your point-of-sale (POS) data into OpenEye Web Services (OWS) by connecting your POS terminal to your local recorder. Use this guide to configure the recorder and OWS account to send POS tickets to the OWS cloud.
POS Permissions
Grant POS Connect Permissions to User Groups to allow access to terminals, cameras and POS locations.
POS Search
Using customizable searches and notifications, users can identify costly problems of fraud, operator error, or poor customer experiences so they can correct them before they affect the bottom line.
Receipt View and Video
Combining your point-of-sale data with OpenEye video allows users to receive video verification of transaction events to quickly add context to receipt disparities or issues. Users can also directly compare transaction data against events within surveillance video.
Terminal and Camera Mapping
With the terminal information prepopulated from data contained and synced over from the customers’ POS Protocol, users can integrate existing cameras to POS Connect.

Best Practices

Use the Copy Shareable link to quickly export and share video clips and receipt details with others inside or outside of your organization.
Deploy fisheye cameras or cameras with corridor mode to capture a complete view of merchandise and point-of-purchase areas.

NOTE: POS Connect can be accessed by mobile phone, iPad, and tablets for quick and easy use. It is important to note that video accessed in a mobile is not supported on iOS phones.

NOTE: Some POS Connect features are dependent on license type.