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Intrusion and Intrusion Sensor Alerts

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An Intrusion Alert identifies when a panel is used. Intrusion Alerts identify when a panel in an Area is Armed, Disarmed or Late to Arm. Intrusion Alerts also identify when a Panel Connection has been Disconnected. Intrusion Alarms can be set for Burglary, Emergency Alarm, Fire Alarm, Intrusion - Day, Intrusion - Exit, Intrusion - Night, Intrusion Alarm, Panic Alarm, Supervisory Alarm, or All Event Types within a set time limit.

Creating an Intrusion and Intrusion Sensor Alert Rule
  1. Within the Alerts tab in the OWS Cloud Portal, select Alert Rules from the dropdown menu.

Alert Rules dropdown.png

  1. Click Add New Rule.

Add New Rule button.png

  1. Select an Alert Type from the pop-up menu. 

Create Alert Rule Popup List.png

  1. Click Next.

Next Button.png

  1. Name the alert and give it a Description as desired.

Alert Name and Description.png

  1. Click Create.

Create button.png

Defining an Alert Rule: Intrusion

Intrusion Rule Definition.png

  1. Choose Area, Panel Connection or Zone Alarm from the Event Group and then an Event Type from the dropdown menu.
  2. Enter the Time of Day ranges that this rule should be active for.
  3. Check the boxes beneath the Days of the Week on which the rule should be active.
  4. Active Alert (Optional) - Check the Active Alert box to add the alert to the Active Alert Dashboard and tag it as an Active Alert in email notifications.
  5. Send To 3rd Party Integration (Optional) - Check the Send To boxes to send the alert to the associated 3rd party integration.
  6. Click Save.

NOTE: For information about enabling Priority Clips for Intrusion Alerts, see Priority Clips.

Defining an Alert Rule: Intrusion Sensor

Intrusion Sensor Rule Definition.png

  1. Enter a minimum amount of time in seconds before the Intrusion Sensor Alert is activated.
  2. Enter the Time of Day ranges that this rule should be active for.
  3. Check the boxes beneath the Days of the Week on which the rule should be active.
  4. Select the state of the intrusion area between Armed, Disarmed or both.
  5. Active Alert (Optional) - Check the Active Alert box to add the alert to the Active Alert Dashboard and tag it as an Active Alert in email notifications.
  6. Send To 3rd Party Integration (Optional) - Check the Send To boxes to send the alert to the associated 3rd party integration.
  7. Click Save.
Adding Recorders, Cameras, or Sensors to an Alert Rule
  1. Click Recorders, Cameras, or Sensors on the navigation sidebar.

Recorders tab.png Cameras tab.png Sensors tab.png

  1. Click Add Recorder, Add Recorder Group Add Camera or Add Sensor.

Add Recorder button.png Add Recorder Group button.png Add Camera button.png Add Sensor button.png

  1. Click the Add button next to each device you'd like to be included in the Alert.

Green Add button.png

NOTE: To apply the rule to every Recorder, check the box next to Automatically include all recorders in this Alert Rule.

  1. Click Select when finished.

Select button.png

Add Users to an Alert Rule

NOTE: Adding Users to a rule automatically grants them permission to view alerts for cameras and recorders they have access to based on their User Group permissions.

  1. Click Users/Notifications on the left-hand menu.

Users Notifications tab.png

  1. Click Add User or Add Group.

Add Group Add User button.png

  1. Click + next to each User or Group to send emails and push notifications when the alert is triggered.

Green Add button.png

  1. Click Add when finished.

Select button.png

NOTE: To receive email, push or client alert notifications, the Email Alert, Push Alert or Client Alert box must be checked. Simply adding a user only gives them access to see this alert’s history. See Alert Notifications for details.

Deleting an Alert Rule or Updating, Disabling, Clearing All Active Alerts
  1. Click General Info on the navigation sidebar.

General Info tab.png

  1. Edit the Name and Description as desired.

General Info Name and Description.png

  1. Click Disable Rule to turn the Alert Rule off without deleting it.
  2. Click Delete Rule to permanently remove the Alert Rule and delete all history associated with it.
  3. Click Clear All Active Alerts to permanently remove only the Active Alerts from the history associated with the Alert Rule.
  4. Click Save when finished.

NOTE: The Name given to an alert will appear as the subject line of email notifications sent by that alert.

Email Alert Notifications

Email alerts will be sent based on any intrusion, or access control event. Any User or User Group checked to receive email alerts for an event, are notified with Account, Recorder, Integration, Camera, Reader, Username, User ID, Date and Time information as well as a thumbnail image and links that allow additional Event monitoring.

ADC Email Notification Alert.png

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