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OpenEye Knowledge Base

System Recovery, Re-Image, and Image Update

At times, system recovery is needed to get past a software/configuration related issue or if wiping a replacement unit before bringing it to a site.

There are a few options for recovery, each has their own steps to initiate and/or required hardware.

Built-In Recovery

NOTE: A keyboard, monitor and mouse will be needed to complete built-in recovery for Linux-based units.

NVR Base Images

Running either the USB or built-in recovery will only recover to the version installed on the USB or from the recovery partition. In some instances the base image of a Linux unit may need to be updated. Windows images are not updated through this method, as they can be updated through Windows Updates and our provided WSUS services.

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