DMP Panel Configuration Requirements
Setting Up XR Series Panels (for Panels with Versions Less than 192)
To set up an XR series panel for use, it is necessary to configure the PC Log Reports section in the Remote Link software connected to the DMP panel:
- Enter the IP address of the recorder in the Net IP Address box.
- Check all of the checkboxes under Options.
- Leave the Net Port at the default, 2001.
Setting Up XR Series Panels (for Panels with Versions Less than 192 and Beyond)
To set up an XR series panel, it is necessary to configure the integrator Path in the Remote Options section in the Remote Link software connected to the DMP panel:
- Select Net as the Connection type.
- Enter the Incoming TCP Port (2001 as default).
- Enter the IP address of the recorder in the Integrator IP Address box.
- Enter the Outbound TCP Port (2001 as default).
- Leave Backup Connection as none.
- Select all event types.
- Leave Check-in Minutes at 0.
- Leave Passphrase blank.
NOTE: Currently, OpenEye supports the XR-Series (XR550, XR150) and XT-Series (XT50, XT30) alarm panels.
NOTE: Integration with XR-Series and XT-Series panels requires firmware 171 or greater on the panel. When upgrading the firmware be sure to reset the panel when complete. Manually reconfiguring the panel may be necessary depending on previous configurations. When upgrading the firmware be sure to reset the panel when complete. Manually reconfiguring the panel may be necessary depending on previous configurations.
Setting Up XT Series Panels
To set up an XT series panel for use, it is necessary to configure the Communications / Receiver 2 section in the Remote Link software connected to the DMP panel:
- Enter the IP address of the recorder in the 1st IP Address box.
- Check Alarms, Supervisory/Trouble, Opening/Closing, and User and Test Report.
- Leave the Net Port at the default, 2001.
NOTE: To get events based on access control readers, an equivalent zone 2 (Door Contact) for the 734 Weigand Interface Module needs to be configured. These readers will then appear on the sensor list in setup and allow you to generate macros based on their activation or alerts based on area access. Please reference the 734 Installation Guide to determine the proper zone addresses.
The following information will be required later to configure and can be obtained from the Panel Information window:
- Account Number
- Remote Key
- IP Address
Adding an Intrusion Panel
Add and configure an Intrusion Panel in the Intrusion tab under Setup > General Configuration > Intrusion.
There are two ways to add a DMP Panel to the system:
Auto Discovery (Preferred Method)
Go to Intrusion > Intrusion Panels and check the box labeled Enable DMP Auto-Discovery to have the system attempt to automatically add a connected intrusion panel. This setting must be enabled each time the recorder is powered on.
If the system is receiving data from the panel, it will automatically be added to the recorder. Make sure to trigger an alert on the panel to ensure data is being sent. The easiest method is to arm, then disarm the panel. Once added, click on the panel in the intrusion menu and enter the Remote Key, then click Save.
To manually add the panel, click on the Add New Intrusion Panel option in the Intrusion section of setup. Refer to the Intrusion Panel Configuration section below.
Intrusion Panel Configuration
Intrusion Panels are used to set up connections to the DMP panel. In the Intrusion Panel, select Add New Intrusion Panel and complete the fields noted below:
- Name - Identity the panel being connected.
- Protocol - DMP
- IP Address - The IP of the DMP Panel (see the DMP Panel Configuration Requirements section).
- State - Select Enabled to connect to the panel. Disabled removes the connection.
- Location - Leave as default. Will show accountnumber-0 for the panel, accountnumber-1 for the first area, -2, -3 and so on for subsequent configured areas.
- Account Number - Enter the account number designated in the Communications Path information in the DMP Remote Link (this should be provided by your installer).
- Remote Key - Enter the remote key designated in the Remote Options panel information in the DMP Remote Link (this should be provided by your installer).
- Camera - Select the camera that is pointed at the primary keypad. When multiple keypads are configured, the thumbnail image from this camera will be included with arm/disarm push notifications.
NOTE: This tab is not visible unless an intrusion panel has been added.
The Zones tab displays a list of available zones configured on the panel. Enable zones to receive alerts from as desired. Camera actions based on macros can be viewed here as well.
Associating a camera to a zone allows image snapshots to be included in configured alerts. Modify the Image Offset to increase the time by the specified number of seconds (from the beginning of the event) that the snapshot will be taken.
The Event Schedule is used to determine when zone events are sent to OWS in an armed or unarmed state. Zone events are events generated by intrusion sensor contacts or motion detectors. This is used in conjunction with the Real-time Status option in the
Advanced tab within the panel. The Event Schedule allows you to send the results of the real-time status of a zone: always, never and on weekends.
The Areas tab displays a list of available areas configured by the installer. Camera actions based on macros can be viewed here as well.
NOTE: The Areas tab is only visible after an intrusion panel has been added.
Add and view panels in the Intrusion Panels tab. Click on an added panel to enter and edit information. Check Enable sending events to panel and enter Receiver Port, Shared Key and Recorder ID fields to send events.
The Attached Devices tab displays a list of available devices configured on the panel. Associating a camera to a sensor will allow image snapshots to be included in configured alerts. Modify the Image Offset to increase the time by the specified number of seconds (from the beginning of the event) that the snapshot will be taken.
Enable DMP in OWS
Go to Integrations in the End User Portal.
- Choose DMP and click Next.
- The DMP Integration will be added to the Manage Integrations list.
- Click Edit to enable or disable the DMP Integration in General Settings.
Create a New Intrusion Alert Rule
Creating a New Alert
Select one of the Access or Intrusion Alert Types when Creating a New Alert Rule:
- Access Alerts are alerts based on access control readers. You can generate alerts based on access being granted to an area, access being denied to an area and door status.
- Intrusion are alerts based on panel status. You can generate alerts based on areas being armed, disarmed or late to arm, intrusion alarms and the panel/device connection state.
- Intrusion Sensor Alerts are alerts based on intrusion sensors. You can generate alerts based on sensors being opened. A future update will enable the ability to generate alerts based on sensors being closed.
Defining an Intrusion Alert Rule
- Use the Event Group dropdown menu to select an Event Group.
- Use the Event Type dropdown menu to select an Event Type. For a Door Opened event type, enter the number of seconds the door should be open to trigger the event.
- Enter the Time of Day range that this rule should be active for.
- Check the boxes beneath the Days of the Week on which the rule should be active.
NOTE: All Area Event Group types can be added to the same rule or as separate rules. An alert will be generated when the panel becomes Armed, Disarmed, or Late to Arm during the applied times.
Adding Recorders to an Intrusion Alert Rule
- Click Recorders on the navigation sidebar.
- Click Add Recorder.
- Check the box next to each Recorder to be included in the Alert.
- Click Add when finished.
NOTE: To apply the rule to every Recorder, check the box next to Automatically include all recorders in this Alert Rule.
Add User to an Alert Rule
NOTE: Adding Users to a rule will not automatically grant them permission to view alerts for cameras and recorders they have access to. Users need to have permission in the User Group rule 'View Alerts.'
- Click Users/Notifications on the navigation sidebar.
- Click Add User or Add Group.
- Check the box next to each User or User Group who will receive emails and/or push notifications when the alert is triggered.
- Click Add when finished.
NOTE: To receive email alerts, the Send Email box must be checked. Simply adding a user only gives them access to see this alert's history.
Updating, Disabling, or Deleting an Alert Rule
- Click General Info on the navigation sidebar.
- Edit the Name and Description as desired.
- Click Disable Rule to turn the Alert Rule off without deleting it.
- Click Delete Rule to permanently remove the Alert Rule and delete all history associated with it.
- Click Save when finished.
In OWS, Select Alerts > Alert History. Here you will find all Alert events created by associated recorders that have rules assigned.
Hovering over the camera icon will show a snapshot of the video clip before viewing it. By selecting view, you will be taken to the video created by the camera associated with that event.
To search for an event in Command Station or on the thing client:
- In the client window, click the Search tab.
- Select Event search type.
- Select Intrusion as the Event Type.
- Check the boxes next to desired Intrusion events, then click Search to display a list of captured Intrusion events along with detailed information and snapshots.
Email alerts and mobile push notifications will be sent based on any intrusion, sensor, or access control event on a DMP panel.
Any User or User Group checked to receive email alerts for an event, are notified with Account, Recorder, Camera, Sensor, Date and Time information as well as a thumbnail image and links that allow additional DMP Event monitoring.
A User or User Group that have Push Notifications enabled in an Alert Rule and have the OpenEye mobile app installed will receive notifictions on their mobile device with information, a screenshot, and associated video whenever an alarm condition is detected by the SMP system.
Activating recorders on DMP Systems
To activate OpenEye recorders on DMP systems, review the instructions available in this Technical Update provided by DMP.