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Editing a Policy for Automatic Software Updates

 

 

 

This section provides detailed instructions for editing a policy using our User Interface (UI). Whether you need to modify locations, location groups, or recording devices associated with a policy, change the schedule for performing updates, adjust the software release level, or update general information, our UI makes the process straightforward. Follow the steps below to update your policies.

Please Note: Some functionalities related to editing policies for automated updates may be exclusive to certain OWS licensing tiers. For more details, please refer to the Management section in OWS Licensing. 

Edit Policy
  1. Go to Management > Software Updates.

Management Software Updates dropdown.png

 

Click Edit next to the desired policy to view and make changes to the Locations, Schedules, Software Release Level, and General Info associated with a policy.

Software Policy menu.png

Locations

After adding a new policy, you can Add Location, Add Location Group, and Add Recording Device to receive automatic software updates.

Software Policy Locations.png

  1. Click Add Location, Add Location Group, or Add Recording Device.

Add Location button.png Add Location Group button.png Software Policy Add Recording Device button.png

  1. Click Green Plus button.png next to the location, location group. or recording device you want to add.
  2. Click Select.

Select button.png

The added location, location group, or recording device will appear in the list.

NOTE: Click X to delete a Location, Location Group, or Recording Device from a policy.

Schedules

Create a schedule for the locations and devices associated with a policy to be updated.

NOTE: Additional scheduling options, including Delay Software Updates, are only available for certain licensing types.

Software Policy Schedule.png

System updates can often necessitate a restart, during which time the device will not be recording. All schedules require a minimum of three days per week, and four-hours per day. Each day operates on its own timeframe, aligned with the device's local time.

  1. Click the clock icon to select a Start Time and End Time for the automatic update.
  2. Check the days of the week for the automatic update.

NOTE: Click the plus icon Green Plus button.png to add additional schedule times and days for the automatic update. Click X to delete scheduled times and days. 

  1. Select a number for how many devices can get updated in a batch.
  2. Select a number for the failure threshold that needs to occur before software updates are temporarily paused for 5 days.
  3. Check Delay Software Updates and select a number of days after release before deploying software to the devices in this policy.
  4. Click Save.
Software Release Level

Select either General Release or Limited Release to apply to all devices in the policy, then click Save.

Software Policy Software Release Level.png

NOTE: General Release is the default software release level.

General Info

Change the Name and Description of the policy. Click Delete to remove the policy permanently or Disable to stop the policy from applying software updates without removing it. Click Save to apply changes. 

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