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OpenEye Knowledge Base

Video Clips

Go to Video > Video Clips in the End User portal to see a list of video clips.

Video Clips drop down.png

View View Button.png a video clip from the Video Clips list to display the full clip with detailed and editable information, sharing options, and a download button.

Video Clips List.png

Manage Video Clips

There are three tabs next to the video clip: Details, Notes, and Sharing.

  • Details lists details about the selected video clip.
  • Notes can be added to the clip by clicking Edit next to Notes then filling out the appropriate box.
  • Sharing allows the clip to be shared with Users and User Groups.

Video Clips Playback Pane.png


Title: Name of video clip. Use Edit to change the title.

Date/Time: The day and time the video was captured.

Size: The file size of the video.

Length: Length of time of the video.

Recorder: Name of the recorder where the video clip came from.

Camera: Name of the camera associated with the video clip.

Uploaded By: Name of the User that uploaded the video.

Employee ID: Employee Identification number.

Total Share Views: Tracks the number of times a shared video has been viewed.

Total Share Downloads: Tracks the number of times a shared video has been downloaded.


Video Clips Notes.png

Public Notes will be visible to anyone with access to the clip. Click Edit to add a Public Note.

Internal Notes are only available to OWS accounts with permission to access the clip. Click Edit to add an Internal Note.

Clip Sharing in OWS Cloud Portal

All Shared Video Clips are secure. The person who shared the clip and who it was shared to are tracked. Users must be logged in with an OWS account to view clips. Views and Downloads for shared clips are tracked and displayed here under Total Share Views and Total Share Downloads.

To share a video clip:
  1. Switch Enable Sharing of this video clip on.
  2. Click Share to share video clip.

Enable Sharing.png

  1. If desired, check the boxes to Set Expiration Date, Allow user to download video clip, and Add text to be included in the email (optional).
  2. Add User(s) or User Groups by entering the email address.
  3. Click Add.

Video Clip Sharing Pop Up.png

NOTE: Use Search to find a User or User Group that the video clip has been shared with.

NOTE: Once a User or User Group have been added, sharing permissions can be configured next to the User or User Group name.

NOTE: Users do not have to have Manage Users and User Groups permissions to view lists of User Groups under Lookup user group.

 Video Clips Shared to Sharing.png

After a video clip has been shared, new information will be displayed when viewing the clip:

Shared To: Users who can view the clip.

Views: Number of times the User has viewed the clip.

Downloads: Number of times the User has downloaded the clip. 

Shared: Check or uncheck the box to share or unshare with the User.

Expiration: Date that the video clip will no longer be viewable by the Shared To User.

Video Clips Expiration Date Calendar.png

Set Expiration Date: Check the box and use the calendar to set how long the User or User Group has access to the video clip.

Allow user to download video clip: Check to allow User or User Group to download the video clip.

Resend Link: Sends the User or User Group another email with details and link to the video clip.

Cancel: Close the Shared To dropdown without saving any changes made.

Save: Close the Shared To dropdown and save the changes made.

Shared Video Clip email.png

NOTE: Video clips can be shared with email recipients outside of a company. The new user will be invited to view the clip as a Guest User. Guest accounts cannot be added to User Groups, but may be converted to a full account.

Video Clip Permissions

Users and User Groups must be granted Video Clips permissions to view and manage video clips uploaded by other uses, as well as Edit, Delete, Share or View Video Clips. This can be enabled within the User Group Permissions under Web Services Permissions > Video Clips Management.

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