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OpenEye Knowledge Base

Cloud Camera Quick Start Guide

This quick start guide is intended to provide the initial steps for installing an OpenEye cloud camera and adding it to OpenEye Web Services.
Troubleshooting Cloud Camera Setup?

View Cloud Camera LED Status and Behaviors.

Subscription Management Settings

Available licenses are required as an initial step before installing your OpenEye cloud camera. Verify the following Subscription Management options are set for the account:

  1. Subscription Management is enabled for the account.
  2. The account has available licenses.
  3. Licenses are automatically assigned.  
Quick Installation Guides

Follow the Quick Installation Guides to install the cloud camera hardware:

 Cloud Camera Dome Quick Installation Guide | Cloud Camera Bullet Quick Installation Guide

SD Card Replacement

Follow Replacing an SD Card on a Cloud Camera instructions to replace storage in the cloud camera hardware:

Replacing an SD Card on a Dome Cloud Camera | Replacing an SD Card on a Bullet Cloud Camera

Add Device Wizard

Use the QR codes provided on OpenEye cloud cameras and the camera boxes to add the cameras to OpenEye Web Services through the Add Device Wizard:

Cloud Camera Configuration

The cloud camera can be configured after the device is added. The following link provides additional information on configuration:

NOTE: If a cloud camera is added and there is no available license for the camera, it will be added and operable for a limited trial period. These cloud cameras are identified with a trial version icon:

 Cloud Camera Trial Version icon.png

Hardware Manuals

Select a camera model for hardware-specific information:

OE-CC52B5  | OE-CC51D5  | OE-CC53B8  | OE-CC51D8 

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