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OpenEye Knowledge Base

Cloud Camera LED Status and Behaviors

Cloud Camera LED Status Indicators 

A Light Emitting Diode (LED) is a semiconductor light source that emits light when an electrical current passes through it. The OpenEye LED located internally on cloud cameras, provides immediate visual feedback about the device's current state or behavior. These indicators are designed to help users quickly understand what is happening with the device without needing to access detailed logs or software interfaces. LED indicators can show various operational states, such as power status, connectivity, errors, or other system alerts.

Locating the Cloud Camera LED

OpenEye cameras are equipped with an internal LED. In order to locate and view the LED, users will need to:

1. Remove the cover on the camera. 

2. Ensure the camera is connected to a power source.

3. Locate the flashing LED near the motherboard.

NOTE: Each cloud camera has a slightly different LED location. Please reference the corresponding hardware manuals for additional help locating the LED.

OE-CC52B5  | OE-CC51D5  | OE-CC53B8 OE-CC51D8 

Cloud Camera Status LED Behavior

OpenEye cloud cameras use LED colors and patterns to indicate their operational status, connectivity, and any issues. These indicators provide quick insights into the camera’s health and performance. The following colors and behavior indicate the status of the cloud camera:

LED Behavior LED Status LED Pattern Visual

Flashing Green

Software is booting. Flashing between green and off in a moderate interval.  LED Light Behavior-01.svg
Flashing Red Storage missing or corrupted. Flashing between red and off in a moderate interval.  LED Light Behavior-02.svg

Flashing Red/Green

Camera is updating software. Flashing alternates between red and green in a moderate interval. LED Light Behavior-03.svg

Flashing Red/Green/Off

Unable to obtain an IP Address. Flashing alternates between red, green, and off in a moderate interval. LED Light Behavior-04.svg

Rapidly Flashing Green

Software is running and recording but the camera is not connected to OWS. Flashing between green and off in a rapid interval. LED Light Behavior-05.svg

Solid Green

Camera is connected and recording. Steady green light. LED Light Behavior-06.svg

Solid Red

Camera is booting. Steady red light. LED Light Behavior-07.svg
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