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OpenEye Knowledge Base

Cloud Camera Add Device Wizard

The QR codes provided on OpenEye cloud cameras and the camera boxes are used to add the cameras to OpenEye Web Services through the Add Device Wizard.

 

Adding a New Cloud Camera with Add Device Wizard
 

 

 
 

NOTE: If the camera QR code is inaccessible after installation, scan the QR code label found on the box.

  1. Scan the QR code found on both the camera and on the camera box to launch the Add Device Wizard. 
    • A separate QR code included on a slip inside the packaging directs users to the quick start guide and does not register the cameras to OWS. Please scan the QR on the bottom of the camera or box to access the Add Device Wizard. 

 Add Device Wizard Scan QR Code.png

  1. Click Log In.

Add Device Wizard Login or Activate.png

  1. Enter your OWS Username / Email and Password, and click Log In.

Add Device Wizard Login.png

  1. Select a Customer Account from the list and click Next.

NOTE: Only Customer Accounts with Subscription Management enabled will appear in the Customer Accounts list.

Add Device Wizard Select Customer Account.png

  1. Enter a name for the cloud camera.

Add Device Wizard Name Device.png

After naming the camera, select Add to an existing Location, Create a New Location, or Enter a Location Registration Code.

Add to an Existing Location

If there is already an existing Location for the cloud camera:

  1. Click Add to an existing Location after naming the camera.

Add Device Wizard Add to Existing Location.png

  1. Select the location from the list.

NOTE: If you can't see the Location in the list, click Search and enter the location name. 

  1. Click Add Camera.
Create a New Location

If there isn't an existing location for the cloud camera:

  1.  Click Create a New Location after naming the camera. 

Add Device Wizard New Location.png

  1. Enter a Location Name, select a Time Zone Region and Time Zone from the dropdowns. 
  2. Click Add Camera.
Add by Location Registration Code

You can use a Location Registration Code before logging in or after naming the camera.

  1. Click Add by Location Registration Code at the Log In screen, or click Enter a Location Registration Code after entering a camera name.

Add Device Wizard Add w Registration.png

  1. Enter the Location Registration Code.

NOTE: The Location Registration Code can be found on the OpenEye Web Services Web Connect page or Locations > General Info.

  1. Click Add Camera.

After adding a cloud camera, it can be found as a device in Management > Locations > Locations.

How to Add Cloud Cameras from Locations
Navigate to Locations

New cloud cameras can be added to the device list in Management > Locations > Locations.

   Management dropdown Locations Locations.png 

Adding a Cloud Camera

New cloud cameras can be added by clicking on the three dots 3 Dot Menu.png next to a Location and selecting Add a Cloud Camera.

Location Add a Cloud Camera.png

Add a Cloud Camera by Camera Code

Manually add a camera by entering its Camera Code. The Camera Code can be found on the camera label or inside the packaging. Click Next.

Location Add a Camera w Camera Code.png

Add a Cloud Camera by Serial Number and MAC Address

Enter the Serial Number and MAC Address associated with the Cloud Camera. This information can be found on the camera label. Click Next.

Location Add a Cloud Camera Serial Number.png

Add a Cloud Camera by QR Code

Use a camera to scan the QR Code found on the camera or packaging label. Click Next.

Location Add a Cloud Camera w QR Code.png

After the device has been successfully added, click Add Another Camera to add another cloud camera, or Done to leave the page.

NOTE: The device's software will update after leaving the Add a Cloud Camera page. Do not disconnect the device's power.

Click View Live Video to view video from the cloud camera in a new pane.

Add Another Cloud Camera popup.png

Click Refresh if video does not initially display.

Add Cloud Camera View Live Video.png

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