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Enabling Subscription Management

Before assigning licenses to recorders or selecting add-on services, a Customer Account must be enabled for Subscription Management.
  1. Sign into a Channel Partner account with Admin privileges and go to to Accounts > Customer Accounts.

CP Customer Accounts Dropdown.png

  1. Click Manage next to the End User account that will be enabled for Subscription Management.

CP Mange Button.png

  1. Select the Account Options tab from the left-hand menu.

Manage Account Account Options Enable Beta Unchecked.png

  1. Check Enable Beta Subscription Management.
  2. Click Confirm.

NOTE: Once the subscription is enabled, it can't be disabled.

Confirm Changes Popup.png

  1. Click Save.

Save Button.png

  1. Select the new Subscription Management tab from the left-hand menu.

Subscription Management button.png

  1. Click Enable Subscription.

Enable Subscription button.png

NOTE: Subscription Management can also be enabled when creating a new account. See Adding a New Customer Account for more information.

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