Billing information can be found under Management > Billing.
Click View for the Billing Summary.
NOTE: Accounts that are set to Annual show Current, Pending, and Upcoming Renewal next to those billing months.
In the Billing Summary, the accounts with licenses applied to recorders are listed.
Click Show Filters to filter by Account Tier.
Click Export to download a spreadsheet of the monthly and annual invoice.
Click View next to an account to view Billing Details.
Billing Details will list price per license for an individual account.
Click Export to download a spreadsheet of an individual account.
To receive notifications for subscription billing events, go to Settings > User Groups and click Edit.
Check the permissions you want to enable for the User Group. Click Save to preserve any changes.
Manage Subscription Management - Allows user to manage the Subscription Management section for End User accounts. User will be able to edit subscription options, add services, and assign camera licenses to companies added to this user group.
View Subscription Management - Allows user to view the Subscription Management section for End User accounts.
View Subscription Audit Log - Allows user to view the Subscription Audit Log for End User accounts.
View Subscription Billing Invoices - Allows user to view billing invoices for subscription accounts.
Receive Subscription Billing Notifications - Allows user to receive notifications for subscription billing events such as Invoice Ready emails.
NOTE: User Groups do not need to have the Manage Accounts permission checked to enable the View Subscription Billing Invoices and Receive Subscription Billing Notifications.