Adding the AXIS C1310-E Network Horn Speaker to Apex Server Software
Although the AXIS C1310-E Network Horn Speaker is an audio-only device, it can be configured in OpenEye Web Services (OWS) in Setup > General Configuration > Cameras, and can be added via discovery or manually added if installed on the same network as a server.
NOTE: The AXIS C1310-E Network Horn Speaker must be added with the AXIS protocol.
Unable to Record
When the AXIS C1310-E Network Horn Speaker displays an "Unable to Record" or "One or more cameras are not recording" notification after the device has been correctly installed and added, the recording option needs to be changed to Live Only (No Recording).
Changing Recording Options in OWS
- Click on the AXIS C1310-E device in the camera list under Setup
> General Configuration > Cameras.
- Click on the Live / Recording tab.
- Select Live Only (No Recording).
- Click Save or Apply.
The next time you view the camera list or camera tabs, the notifications will no longer appear.
Enabling Input on the C1310-E Network Horn Speaker
- In the General tab, click on the IP Address of the AXIS C1310-E.
- Click on Device settings and Enable input to enable the Internal microphone.
- Adjust Gain for Input and Output if necessary.
Changing Audio Options in OWS
- In the Audio tab, click on the IP Address of the AXIS C1310-E.
- Select Live Only.
- Check Enable 2-Way Audio.
- Click Save or Apply.