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Adding the AXIS C1310-E Network Horn Speaker to Apex Server Software

Although the AXIS C1310-E Network Horn Speaker is an audio-only device, it can be configured in OpenEye Web Services (OWS) in Setup Setup Gear.png > General Configuration > Cameras, and can be added via discovery or manually added if installed on the same network as a server.

NOTE: The AXIS C1310-E Network Horn Speaker must be added with the AXIS protocol.

NOTE: Apex currently only supports Talk Down, you cannot hear audio from the microphone on the AXIS C1310-E

Unable to Record

Unable to Record notification.png

One or more cameras are not recording footer.png

When the AXIS C1310-E Network Horn Speaker displays an "Unable to Record" or "One or more cameras are not recording" notification after the device has been correctly installed and added, the recording option needs to be changed to Live Only (No Recording).

Changing Recording Options in OWS
  1. Click on the AXIS C1310-E device in the camera list under Setup Setup Gear.png > General Configuration > Cameras.

AXIS horn Camera List not recording.png

  1. Click on the Live / Recording tab.

AXIS horn Live Recording unable to record.png

  1. Select Live Only (No Recording).
  2. Click Save or Apply.

The next time you view the camera list or camera tabs, the notifications will no longer appear.

AXIS horn Live Recording tab.png

Enabling Input on the C1310-E Network Horn Speaker
  1. In the General tab, click on the IP Address of the AXIS C1310-E.

AXIS horn General tab.png

  1. Click on Device settings and Enable input to enable the Internal microphone. 
  2. Adjust Gain for Input and Output if necessary.

AXIS horn Device Settings device side.png

Changing Audio Options in OWS
  1. In the Audio tab, click on the IP Address of the AXIS C1310-E.

AXIS horn Audio tab.png

  1. Select Live Only.
  2. Check Enable 2-Way Audio.
  3. Click Save or Apply.
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