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OpenEye Knowledge Base

How to Report a Potential Vulnerability Found From a Penetration Test or Other Such Testing

If a potential vulnerability or exploit was discovered and you would like to inform OpenEye of your findings, please provide the following items in an email to

Included items in report email 

Note: Most vulnerabilities from outdated software are likely to be resolved in current versions. Contact our technical support team if you are experiencing issues updating your recorder or additional questions regarding vulnerabilities. 


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