Skip to main content
OpenEye Knowledge Base

Recorder Groups

Leverage Recorder Groups to further simplify the management of your system. Recorder Groups can be accessed by selecting Recorder Groups from the Management > Recorders dropdown menu. This page displays a list of recorder groups associated with the Customer Account. Creating recorder groups and assigning users to them is typically more efficient than assigning users to each recorder one at a time.

Add a Recorder or Recorder Group to a User Group here.

Creating a New Recorder Group
  1. Under the Management tab > Recorders, select Recorder Groups.

EU Management Recorders Recorder Groups Dropdown.png

  1. Click Add New Recorder Group.

Add New Recorder Group Button.png

  1. Enter a Recorder Group Name and a Description.

Add New Recorder Group Pop Up.png

  1. Click Create when finished.
Adding Recorders to a Recorder Group
  1. Click View next to a recorder group.

View Button.png

  1. Click Recorders in the navigation sidebar.

EU Recorder Groups Recorders.png

  1. Click Add Recorder.
  2. Click Green Add button.png to include a recorder.

NOTE: Select Enable Auto Include to automatically add all current and future recorders to the group.

Enable Auto Include Switch.png

  1. Click Select.

Select button.png

Adding User Groups to a Recorder Group
  1. Click View next to a recorder group.

View Button.png

  1. Click User Groups in the navigation sidebar.

EU Recorder Groups Add User Group.png

  1. Click Add User Group.

  2. Check Green Add button.png to include a User Group.

  3. Click Select.

Select button.png

Recorders and users can be removed by clicking the X next to their names in their respective lists. The General Options tab allows users to adjust the Recorder Group’s Name and Description, as well as Delete the recorder group.

NOTE: Both Guest and Full Accounts can be seen in the User Group list as well as what video clips have been shared with each User.

Adding a Recorder directly to a Recorder Group using a Registration Code

You can add a recorder directly to a group by using the Recorder Registration Code associated with a Recorder Group found under Management > Recorders > Recorder Groups. Users require the Manage Recorders and Recorder Groups User Group permission enabled to add recorders to recorder groups. Do so by enabling Manage Recorders and Recorder Groups under Web Services Permissions within the selected User Group Permissions.

  1. Under Management > User Management > User Groups, click Edit next to the selected User Group. Edit Button.png

EU Management User Groups Dropdown.png

  1. Click Recorders / Cameras.EU User Groups Recorders Cameras.png
  2. Click Add Recorder Group.
  3. Click Green Add button.png next to the recorder group or groups you want to add to the User Group.
  4. Click Select.

Select button.png

When the Manage Recorders and Recorder Groups permission has been enabled and the Recorder Group has been added to the User Group, recorders can be added using the Recorder Registration Code.

  1. Hover over the Recorder Registration Code in the Recorder List or Recorder Groups List and click Copy.
  2. Click Web Connect, and then Connect on a recorder. 

EU Recorders Web Connect.png

  1. Click Settings Options Gear.png > Web Services, and paste in the Registration Code.
  2. Click Connect.

The Recorder Count in Recorder Groups displays the number of recorders added to the group.

New Recorder Registration Codes can be generated for a Recorder Group. This changes the last four characters of the code.

  1. Go to Management > Recorders > Recorder Groups, and click View next to the selected group.

EU Recorder Groups General Options.png

  1. Click Generate New Code under General Options > Recorder Registration Code.

NOTE: If a Recorder Registration Code has been used to add recorders to a group, generating a new code will prevent the old code from working. Before changing a code, a reminder will pop up before the new code is confirmed. To change the entire code, see Account Profile.

NOTE: You can customize the table. See Table Functionality for more information.

  • Was this article helpful?