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Third-party IP Device Association

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Quickly discover and integrate third-party IP speakers into OpenEye Web Services (OWS) through device association, enabling seamless two-way audio talk-down while viewing associated live video. Easily map AXIS audio devices to specific cameras within OWS for streamlined management, and identify associated or unassociated devices with distinct icons. Additionally, export associated or standalone audio recordings directly to the OWS Cloud for secure storage and convenient access.

NOTE: Third-party IP Device Association is currently only available for certain Axis speaker devices.

Adding Audio Devices via Discovery

Adding an installed audio device to a recorder follows the same process as adding a camera:

  1. Click Setup (Gear Icon).

Setup Gear.png

  1. Under General Configuration, click Cameras.
  2. Click Add Cameras.

Setup Cameras tab.png

  1. Under the Discovery tab, click Discover Cameras.

Setup Cameras Add Cameras Discovery Cameras.png

  1. Check the appropriate boxes to select the device(s) to be added.
  2. Enter the appropriate credentials (username and password) for the devices to be added, and then click Add Selected Cameras.

Add Selected Cameras Button.png

The added audio devices will display in the Cameras list.

AXIS audio in Apex Cameras list.png

Enabling Audio

To configure Audio for an individual device, connect to a recorder, click Setup > Cameras and select the device you want to configure from the list. Click on the Audio tab and select the desired option.

Server Software Audio tab.png

Disabled – No audio is received, transmitted or recorded by the device.

Record – All audio is recorded by the device.

Live Only – Audio can be received and transmitted through the device but is not recorded.

Enable 2-Way Audio – Audio can be transmitted through compatible device models.

  1. Select Record or Live Only to enable audio recording on a specific IP device.
  2. Check Enable 2-Way Audio to transmit audio through the IP device.
  3. Click Save or Apply.
Important Notes

Audio must be enabled on the IP device itself with the G.711 or AAC codec in order to record audio from the device. Check the manufacturer's manual on how to enable audio on the IP device.

We recommend consulting local and regional laws in the appropriate areas regarding audio recording. Many areas have laws restricting or prohibiting audio recording in some or all locations.

Audio Association in Locations

After adding a recorder with an added audio device to a location, an audio device can be associated with a camera from locations.

  1. Go to Management > Locations > Locations > Audio Association. Audio Association tab.png

Locations Audio Association.png

  1. Click on an Audio Device to associate with a camera.

Locations Associated Audio Add Camera.png

  1. Click Add Camera.

Locations Associated Audio popup.png

  1. Click Green Plus button.png to add a camera and then Select.

NOTE: Only one camera can be chosen per audio device.

The Associated Camera will be listed below the camera.

Locations Associated Audio Camera Added.png

IP Audio Devices in the Cloud Video Player

Once added or associated, IP Audio Devices will appear in the Locations list, and can be dragged into a pane in a Cloud Video Player grid.

NOTE: An unassociated audio device will display as This is an audio-only device. Video will not be displayed.

OWS Video Player w Speaker.png

Both associated devices and unassociated audio devices will appear in the locations list:

Associated Audio and Camera Icon.png Associated Device Camera has an associated audio device.
Locations Audio Device Icon.png Audio Device Audio device is not associated with a camera.
Export Audio from the Cloud Video Player

Select a single audio or associated device and click Export Export Button.png from the Cloud Video Player to export audio.

NOTE: Audio can only be exported from a single IP audio device.

  1. Select Single Camera.

Audio Association Export Single Camera.png

  1. Select the Date/Time and Duration.

Associated Audio Export Date and Time.png

  1. Click Next.

Associated Audio Export To popup.png

  1. Select Export to Web Services or Export Locally.

NOTE: Video clips saved under Export Locally in the Downloads folder are MP4 files by default.

  1. If exporting to Web Services, Select Destination Folder, enter Title and Public Notes, and check if you want to Move to Group or Share Clip, and click Next.
  2. If Move to Group was selected, wither Move to new group (and enter Group Name) or Move to existing group, and select from the list.

Associated Audio Move to New Group.png Audio Association Move to existing group.png

  1. Click Next.
  2. If Share Clip was selected, add users and user groups.

NOTE: Check Set Expiration Date, Allow user to download video clip, and Add text to be included with email (optional) for additional sharing options.

Associated Audio Add Users popup.png

  1. Click Export.
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