Account Settings
End User Settings
Customer (or End User) Account Profile
NOTE: For Channel Partners, see Channel Partner Account Settings.
Here users can view Account Details, Account Alias for Non-Email User Accounts, Mailing Address, and the Account Registration Code.
NOTE: Enabling Create Non-Email Users allows you to add users without an email address to your account. When this option is disabled, existing non-email users will not be affected and will remain accessible. This option gives you control over whether the non-email user interface is displayed when adding users.
Remote Support Options
Remote Support within OpenEye Web Services (OWS) allows you to get the help you need when you need it by extending access to your security partner. Experience complete flexibility when extending remote support access by choosing when its enabled or disabled, and setting an expiration date based on your needs. Stay apprised to changes in access through email notifications detailing when access is enabled/disabled or the expiration date is changed and by who, as well as upcoming access expiration.
View more details in Remote Support Options.
Security
Use the options to customize the strength of password requirements for all user accounts. Set the minimum amounts for password length, uppercase characters, lowercase characters, numeric characters and special characters.
Account Options
Select between Recommended Release and Optional Release for the Command Station Release Level of the account. Recommended Release is the primary version of command station available to all users and will receive continued updates to address issues, improve stability and increase performance. Optional Release will contain new features and functions and is available to users when access is enabled. The Optional Release will receive continued updates to address known issues, improve stability and increase performance, and often becoming the new Recommended Release.
Certificate Details
Certificate Details are used to digitally sign some files exported to Web Services. In most cases, the certificate on the recorder will be used; however, when exporting files with embedded point of sale information, the certificate shown here will be used instead.
Priority Event Cloud Recordings
View the general statistics of the Priority Event Cloud Recordings for the End User Account. Click Recalculate for updated statistics.
