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OpenEye Knowledge Base

Channel Partner Account Settings

Account Settings can be found under the gear icon in the main menu of the Channel Partner Management Portal.

Under Settings Options Gear.png users can access the Account Profile, Remote Support Options, Manage Integrations, and Security. Additional Resources are found under the Username in the Navigation Bar and include Knowledge Base, Software Downloads, Videos, and Support.

Account Profile

Users can adjust the Company Name, Default Language, Date Format, Time Format, Time Zone, Mailing Address, and Country.

CP Account Profile.png

Remote Support Options

Remote Support within OpenEye Web Services (OWS) allows you to get the help you need when you need it by allowing your customers extend access to their security partner, or by extending access to OpenEye support. View the details for Channel Partners Users within the Important Notes section within Remote Support Options.

Remote Support Options CP.png

Manage Integrations

A variety of third-party integrations with Web Services including Access Control, Intrusion, Monitoring, and Identity Management are also available and can be viewed within Integrations

CP Manage Integrations.png

Security

Use the options to customize the strength of password requirements for all user accounts. Set the minimum amounts for password length, uppercase characters, lowercase characters, numeric characters and special characters.   

CP Settings Security.png

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