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OpenEye Knowledge Base

System Summary Reports

The System Summary Report provides a quick summary of your system to let you know of any problems. These reports are useful for tracking user login activity, video clip activity, and recorder location at a glance.

Common use cases include: use as a spot check to easily review numerous items for each recorder, quickly review storage retention per recorder to audit usage, and audit user activity to uncover misuse.

Best Practices
  • Set reminder emails on a weekly or monthly basis to audit recorder usage and user activity.
  • Create default reports to share with admins, managers or user groups.
  • Add user groups so new employees can be easily added and get access to important reports.


Creating a System Summary Report

  1. Click Reports in the top navigation bar.
  2. Click Add New Report.
  3. Choose a System Summary Report.
  4. Enter a Report Name and Report Description.
  5. Click Create when finished.
Defining a System Summary Report
  1. Click Report Definition on the left-hand menu.
  2. Check the boxes next to each section you’d like included in your report.
  3. Click Save when finished.
Adding Recorders to a System Summary Report
  1. Click Reports on the top navigation bar.
  2. Click on a System Summary report.
  3. Click Recorders on the left-hand menu.

  1. Click Add Recorder or Add Recorder Group if available.
  2. Check the box next to each recorder you want to include in this report.

     Note: To apply the report to every recorder connected to the OWS account, select the checkbox next to Include all recorders in this Report. This includes all     existing and future recorders.

  1. Click Add when finished.
Defining Health Reports
  1. Click Health Rules on the left-hand menu.

  1. Define the Health Rule by selecting and customizing Events:
    • Abnormal Restart How many unscheduled restarts occur within a 24 hour period
    • Hard Drive Error Select whether to include Hard Drive Errors
    • Recorder Not Reporting Enter a threshold time for an offline recorder
    • Connection Lost to Camera Enter a threshold time for an offline camera
    • No Recorded Video Enter a threshold time since video last recorded

Use to remove an Event from the Health Rule and to add an Event

  1. Click Save when finished.

Note: Health Reports created for Reports are separate from Alert Rules and will not appear in Active Alerts or Alert History.

Note: Once a Health Rule is applied to a System Summary Report, notifications will display above Device Information.

Adding Users to a System Summary Report

Only the report creator is added automatically to the report. If any additional users/user groups need access to the report, they must be added here.

  1. Click Users / Notifications.
  2. Check the box to Enable Email Reminder Notifications, then do the following:
    • Enter Time of day to send the email.
    • Select How frequently to send from the dropdown menu.
    • Enter the Day of every Month to send the email.
  3. Click Add User or Add Group.
  4. Check the box next to each User or Group intended to access this report.
  5. Click Add when finished.

Note: Adding Users to a report automatically grants them permission to view reports for cameras and recorders they have access to based on their User Group permissions.

  1. Check the box under Email Alert for each user or group intended to receive the email reminder notification.
Remote Connections

Click remote connections to bring up a detailed view of users connecting to a specific recorder through OWS.

This can also be done from the Overview tab in the summary report to view data from user connections for all recorders in report.


Click on the remote connections graph to view detailed information on the number of remote connections made by specific users.

Filters can also be used to view data from specific time ranges.


Related Links

Reports in OWS

User Group Permissions to View Reports

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