Bosch Integration Instructions

Enable Bosch in Web Services

NOTE: This integration is not available to all licensing tiers. See OWS Licensing for more information. 

Go to Integrations in the End User Portal.

1. Choose Bosch and click Next. 

2. The Bosch Integration will be added to the Manage Integrations list.

3. Click Edit to enable or disable the Bosch Integration in General Settings.

Bosch Panel Configuration

The following provides some basic guidance for configuring the Bosch panel. For more complex changes, it is recommended to reach out to Bosch support.

For the system to connect to a Bosch panel, the Automation / Remote App needs to be configured in your panel. Depending on your panel type, this can be done directly via a keypad connected to the panel via the RPS software.

In RPS, select Automation / Remote App, then select Mode 2 under Automation Device. Set the Automation Passcode. This is the passcode you will use to Add Panel; see section on Intrusion Panel Configuration.

After configuring the panel, the Areas from the Area/Bell Parameters will populate in the Areas tab, and the Points (which function as Zones) will populate in the Sensors tab in the OWS Intrusion menu under Setup > General Configuration > Intrusion. All of the areas and points must be custom configured within the panel. For more details, see the Adding an Intrusion Panel section.

Areas in RPS:

Points in RPS:

Each of the Points on the Bosch panel are physical sensors inside of the panel. These points would be wired to another device, like a fire alarm, which would then trigger the sensor and be sent to OWS as an Intrusion Sensor Alert.

Adding an Intrusion Panel

To add and configure a Bosch Intrusion Panel, navigate to the Intrusion menu under Setup > General Configuration > Intrusion.

To manually add the panel, click on the Add Panel option in the Intrusion section under Setup > General Configuration. 
Refer to the Intrusion Panel Configuration section below.

Intrusion Panel Configuration

Complete the fields noted below to add a Bosch Intrusion Panel:

• Name – Identify the panel being connected.
• Protocol – Bosch.
• IP Address – The IP of the Bosch Panel.
• State – Select Enabled to connect to the panel. Disabled removes the connection.
• Location – Choose a location if desired.
• Camera – Choose a camera if desired.
• Passcode – Click the eye icon to view or hide the Automation Passcode from the panel. See Bosch Panel Configuration section on how to set this passcode.

Your system will then connect to the Bosch panel. Refresh the page and you will see the Sensors and Areas tabs. If you do not see these tabs, then the server software is not able to connect to the panel. Check your connection information.

Alert and Alert Rules

To receive an alert from a Point on the Bosch panel, you would create an Intrusion Sensor rule within the OWS Cloud Portal under Alerts > Alert Rules > Add New Rule. Follow these instructions for Intrusion Sensor Alerts.

When an alert is triggered, the notification will show the alarm type, such as Fire Alarm, and the name of the point that was triggered. Those names and types are configured within the panel, via RPS or a keypad connected to the panel. See the Supported Event Types section for details on the OWS Event Types as well as Bosch Point Types and Custom Functions that are supported.

OWS will get events from the panel regardless of whether the panel is armed or not, and then OWS will trigger an alert based on how the Alert Rule is configured.

Example Fire Alarm:

Example Sensor Activation:

Example Area Armed:

Supported Event Types

The Bosch Integration includes event types, which further define when an event notification will be sent. More than one type can be added when creating a rule.

NOTE: If multiple Custom Functions are assigned to a single Point, and that point is triggered, only one alert will be received.

Related Links

Bosch

Creating an Alert Rule

Troubleshooting Intrusion Alert Issues