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OpenEye Knowledge Base

Bosch Integration Instructions

With the OpenEye Web Services (OWS) integration with Bosch, you can leverage sensor and alarm events from your Bosch intrusion system to generate more actionable alerts and increase operational intelligence with video verification of important incidents. The integration with OWS allows users to generate reports, receive real-time alerts or quickly locate video associated with an intrusion event.
Enable Bosch in Web Services

Go to Integrations in the End User Portal.

  1. Choose Bosch and click Next

     Choose Bosch Integration.png

  1. The Bosch Integration will be added to the Manage Integrations list.

Bosch Edit.png

  1. Click Edit to enable or disable the Bosch Integration in General Settings.

     General Settings.png

Bosch Panel Configuration

The following provides some basic guidance for configuring the Bosch panel. For more complex changes, it is recommended to reach out to Bosch support.

For the system to connect to a Bosch panel, the Automation / Remote App needs to be configured in your panel. Depending on your panel type, this can be done directly via a keypad connected to the panel via the RPS software.

In RPS, select Automation / Remote App, then select Mode 2 under Automation Device. Set the Automation Passcode. This is the passcode you will use to Add Panel; see section on Intrusion Panel Configuration.

     Bosch Panel Configuration.png

After configuring the panel, the Areas from the Area/Bell Parameters will populate in the Areas tab, and the Points (which function as Zones) will populate in the Sensors tab in the OWS Intrusion menu under Setup > General Configuration > Intrusion. All of the areas and points must be custom configured within the panel. For more details, see the Adding an Intrusion Panel section.

Areas in RPS:

     Areas in RPS.png

Points in RPS:

     Points in RPS.png

Each of the Points on the Bosch panel are physical sensors inside of the panel. These points would be wired to another device, like a fire alarm, which would then trigger the sensor and be sent to OWS as an Intrusion Sensor Alert.

     Bosch Panel.png

Adding an Intrusion Panel

To add and configure a Bosch Intrusion Panel, navigate to the Intrusion menu under Setup > General Configuration > Intrusion.

     Apex Menu.png

To manually add the panel, click on the Add Panel option in the Intrusion section under Setup > General Configuration
Refer to the Intrusion Panel Configuration section below.

     1_Intrusion.png

Intrusion Panel Configuration

     2_Add_Panel.png

Complete the fields noted below to add a Bosch Intrusion Panel:

  • Name – Identify the panel being connected.
  • Protocol – Bosch.
  • IP Address – The IP of the Bosch Panel.
  • State – Select Enabled to connect to the panel. Disabled removes the connection.
  • Location – Choose a location if desired.
  • Camera – Choose a camera if desired.
  • Passcode – Click the eye icon to view or hide the Automation Passcode from the panel. See Bosch Panel Configuration section on how to set this passcode.

Your system will then connect to the Bosch panel. Refresh the page and you will see the Sensors and Areas tabs. If you do not see these tabs, then the server software is not able to connect to the panel. Check your connection information.

Sensors

The following is a list of available sensors on this recorder. Enable the sensors you wish to use. Actions based on sensor events can be configured in Macros.

     3_Sensor_View.png

Areas

The following is a list of available areas on this recorder. Actions based on area events can be configured in Macros.

     4_Area_View.png

Alert and Alert Rules

To receive an alert from a Point on the Bosch panel, you would create an Intrusion Sensor rule within the OWS Cloud Portal under Alerts > Alert Rules > Add New Rule. Follow these instructions for Intrusion Sensor Alerts.

     Intrusion Sensor Menu.png

When an alert is triggered, the notification will show the alarm type, such as Fire Alarm, and the name of the point that was triggered. Those names and types are configured within the panel, via RPS or a keypad connected to the panel. See the Supported Event Types section for details on the OWS Event Types as well as Bosch Point Types and Custom Functions that are supported.

OWS will get events from the panel regardless of whether the panel is armed or not, and then OWS will trigger an alert based on how the Alert Rule is configured.

Example Fire Alarm:

     Fire Alarm.png

Example Sensor Activation:

     Sensor Activation.png

Example Area Armed:

     Area Armed.png

Supported Event Types

The Bosch Integration includes event types, which further define when an event notification will be sent. More than one type can be added when creating a rule.

OWS Event Group OWS Event Type Bosch Event Type
Area Armed Passcode Enter Function: Keypad Armed
Point Type: Keyswitch Maintained
  Disarmed Passcode Enter Function:  Keypad Disarmed
Point Type: Keyswitch Maintained
     
Intrusion Alarm Fire Alarm Point Profile: Fire Point
     
Panel/Device Device Timeout No corresponding Bosch Event Type
  Device Tampering No corresponding Bosch Event Type

 

Supported Bosch Point Types
Point Type OWS Alert Rule
24 Hour Intrusion Sensor
Keyswitch Momentary Intrusion Sensor
Open/Close Point Intrusion Sensor
AUX AC Supervision Intrusion Sensor
Gas Point Intrusion Sensor
Fire Point Fire Alarm
Point Types requiring server software version 2.5.2 or higher:
Interior  Intrusion Sensor
Interior Follower Intrusion Sensor

 

Supported Bosch Custom Functions
Custom Function OWS Alert Rule
Part on Delay Arm / Disarm Area
Part on Instant Arm / Disarm Area
All on Delay Arm / Disarm Area
All on Instant Arm / Disarm Area
Custom Functions requiring server software version 2.5.2 or higher:
Cycle Door  Intrusion Sensor
Unlock Door Intrusion Sensor
Lock Door Intrusion Sensor
Secure Door Intrusion Sensor

 

NOTE: If multiple Custom Functions are assigned to a single Point, and that point is triggered, only one alert will be received.

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