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OpenEye Knowledge Base

Bosch Integration Setup Checklist

Integration Checklist Download  

Downloadhttps://support.openeye.net/integrat...Checklist.xlsx

Note: This information will need to be collected during any technical support call and should be readily available. Please download, and complete this checklist before reaching out to technical support. You can email this completed checklist to support.openeye.net email or call our support line after the information is noted.

Bosch Integration Setup Checklist

Setup Information
  • Apex DVR

    • Network info [IP Address, Subnet mask, Gateway]

    • Software Version

  • Bosch Panel

    • Network info [IP Address, Subnet mask, Gateway]

    • Automation Passcode

Setup Checklist
Before site visit
  • Ensure recorder license is OWS 24/7 Standard or Higher.

  • Ensure the Bosch panel is a B or G series intrustion panel.

  • Ensure the Bosch panel setting "Automation Device" is set to Mode 2.

  • Ensure you have admin access to Apex recorder for setup.

  • Ensure recorder can ping and access IP address of Bosch panel.

  • We recommend completing any of the below items remotely via OWS.

Action Items
  • Verify Apex is on latest version.

  • Obtain IP address of Apex recorder and note above.

  • Obtain IP address of Bosch panel and note above.

  • Verify the Bosch panel setting "Automation Device" has been set to Mode 2.

  • Verify IP address of Bosch panel in Apex shows correct IP address.

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