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Microsoft Edge Browser Timeout

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Microsoft Edge may timeout or cause tabs to go to sleep, which may cause issues with camera functions such as PTZ. To turn this option off in your Microsoft Edge browser, follow the steps below:

Turn Off Save Resources with Sleeping
  1. Open Microsoft Edge, then navigate to the Settings and More menu.

Edge Browser Timeout 1.png

  1. You should have a menu list of options. Click on Settings:

Edge Browser Timeout 2.png

  1. In the settings menu, click on System and Performance.

Edge Browser Timeout 3.png

  1. Scroll down until you see Optimize Performance and turn off Save resources with sleeping tabs.

​​​​​​​Edge Browser Timeout 4.png

NOTE: You can turn off the entire Efficiency mode if you continue to have issues.

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  1. Article type
    How-to
  2. Tags
    1. browser timeout
    2. microsoft
    3. Microsoft edge
    4. ptz not working