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F6 BIOS Update (For OE-MT recorder only)

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F6 BIOS Update (For OE-MT Recorder Only)

NOTE: This guide should only be used under explicit instruction from OpenEye. If you have not been instructed to perform the F6 update please contact technical support for guidance.

NOTE: This should only be used for OE-MT GEN.2 recorders with the MQ67EBI-SI motherboard. To determine if your recorder has the MQ67EBI-SI motherboard use the OWS Inventory Report found under Reports > Inventory Report > Recording Devices > Motherboard column.

Follow the steps below to update your recorder's BIOS.

Prepare the USB Drive
  1. Insert a USB flash drive into your Windows computer
  2. Format the USB drive as FAT32:
    1. Right-click the USB drive in File Explorer.
    2. Select Format.
    3. Set File System to FAT32.
    4. Click Start.
    5. Click OK to confirm.
Download and Copy the Update Files
  1. Download the BIOS update file here: F6BIOS.zip
  2. Open your Downloads folder and double-click the F6BIOS.zip file.
  3. Open the F6BIOS folder inside the zip file.
  4. Copy all files from the folder to the USB drive.

The USB drive should now contain the update files (example shown below).

A screenshot of a computer AI-generated content may be incorrect.

Connect USB and Enter BIOS
  1. Power off the recorder.
  2. Insert the prepared USB drive into the recorder.
  3. Turn on the recorder and immediately tap the Delete key repeatedly until the BIOS screen appears.
Change BIOS Settings
  1. If prompted to enter password type: dvr4321 and press enter
  2. Go to the Boot tab.
  3. Set Built-in EFI Shell to Enabled.
  4. Set Boot Option #1 to your USB drive.
    A computer screen with text on it AI-generated content may be incorrect.
  5. Go to the Save & Exit tab.
  6. Set ME FW Image Re-Flash to Enabled.
    A computer screen with text on it AI-generated content may be incorrect.
  7. Press F4 to save changes and exit. The system will boot from the USB drive, allow several minutes
Run the Update Command at the Shell Screen
  1. At the Shell> prompt, type fs0: and Press Enter.
  2. Type: ls Press Enter and confirm you see FLASH.NSH listed in green.
    A screen shot of a computer AI-generated content may be incorrect.
  3. Type: flash.nsh and Press Enter to start the BIOS update.
    NOTE: Do not press any keys or power off the recorder, interrupting this process will damage the BIOS and the system will need to be replaced.
Complete the Update
  1. Wait several minutes for the update to finish.
  2. When prompted with: “Please select one of the options:” Type F and press Enter.
    A computer screen with white text AI-generated content may be incorrect.
  3. The recorder will reboot automatically after the update completes.
  4. Once the recorder loads into Apex, remove the USB drive.
Troubleshooting

If the recorder is stuck on a black screen and continuously beeping, remove the USB drive and restart the recorder.

Related Links

OE-MT Gen 2

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