How to Install a OSP Patch
Installing an OSP with a USB Device
- Download the OSP file from the OpenEye website or your provided link.
- Copy the OSP file to a USB drive.
- Insert the USB drive into the recorder.
- Log into the recorder using your administrator credentials.
- Navigate to System Settings > Software.
- Click on Show More Options.
- Select Select File > + Select File.
- The recorder will automatically detect the OSP file on your USB drive. Click on the file and proceed with installation.
- The recorder will install the OSP patch.
NOTE: Do not power off the recorder or remove the USB drive during this process.
Installing an OSP Using Specify URL
- Connect to the recorder through OWS or log in at the console.
- Click the Setup (gear) icon in the upper right menu bar.
- Under General Configuration, click System Settings.
- Select the Software tab and then click Show More Options.
- Select Specify URL.
- Paste the below URL for the OSP update into the text box.
- After the Update Complete window appears, click OK.
- The recorder will install the OSP patch.