How Do I Check My Camera Firmware Version?
You can check your camera firmware version through multiple methods in OWS.
Inventory Report
View camera firmware versions in the Inventory Report under Reports in the OWS Cloud Portal.
If you haven't created an Inventory Report, follow these steps to create new Inventory Reports.
The Cameras tab on the Inventory Report includes the following information:
| Location Name | Continuous Resolution | Person Analytics |
| Device Name | Continuous FPS | Person Advanced Object Detection |
| Camera Name | Continuous Bitrate | Person Face RE-ID |
| Manufacturer | Continuous GOP | Vehicle Analytics |
| Model Name (Generation / Revision) | Continuous Storage | Vehicle Advanced Object Detection |
| Serial Number | Continuous Retention (Days) | Line Crossing |
| Firmware | Estimated Continuous Retention (Days) | Intrusion/Loitering |
| Total Storage Used | Recording Mode | IP Address |
| Total Retention (Days) | Minimum Retention Limit | MAC Address |
| Event Resolution | Minimum Continuous Retention Limit (Days) | Integration ID |
| Event FPS | Minimum Motion Retention Limit (Days) | Integration Camera ID |
| Event Bitrate | Total Storage Available | Device Custom ID |
| Event GOP | Motion Type | Recorder Device ID |
| Event Storage | PTZ | Notes |
| Event Retention (Days) | Audio | Warranty End Date |
| Estimated Event Retention (Days) | 360 |
NOTE: Model Name includes the Model Name of the Camera, Generation, and Revision.
NOTE: On the Cameras tab, the Total Storage Available and IP Address columns are locked to prevent users from attempt to sort.
NOTE: Use the scroll bar at the bottom of the Inventory Report screen to view more columns.
NOTE: You can customize the Recorder Inventory Report table. See Table Functionality for more information.
Camera UI
View your camera firmware version within the camera UI. To access via OWS, use camera link:
- Click Setup (Gear Icon).
- Under General Configuration, navigate to the Cameras menu.
- Select a camera by clicking on it.
- Click the Image Settings tab.
- Click Connect Directly to Camera.
For most OpenEye cameras, this would be found under Setup > Basic Info > Version Info in the camera UI.
