Skip to main content
OpenEye Knowledge Base

How to move licenses between recorders using subscription management in OWS

Moving Licenses Between Recorders

Moving licenses from one recorder to another may be necessary in the event of a recorder being replaced, either through RMA or by other means, upgrades, or other various reasons. 

With subscription management, you will need to remove licenses from the active recorder first, then add licenses to the new inactive recorder. If you do not remove the licenses from the active recorder first, you may not have any available licenses to assign to the inactive recorder, or may end up with more licenses than needed. 

Adding/Removing Licenses

Using the Manage Licenses option, you can remove license and add licenses to recorders. 

Assign licenses to recorders associated with the Channel Partner account.

  1. Click Manage Licenses.

Manage Licenses button.png

  1. Enter the total number of licenses, then Add Licenses or Remove Licenses.

Manage Licenses Total and New Popup.png

  1. Click Next.

Next Button.png

  1. Click Confirm to make the change made to the Recording Licenses.

Manage Licenses Add Licenses.png

NOTE: Click Edit Edit Button.png on a recorder to apply the New Licenses assigned to the device and refresh the page to view the assigned licence count.


  • Was this article helpful?