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How to Move Licenses Between Recorders Using Subscription Management in OWS

  1. Last updated
    Oct 2, 2023
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Moving Licenses Between Recorders

Moving licenses from one recorder to another may be necessary in the event of a recorder being replaced, either through RMA or by other means, upgrades, or other various reasons. 

With subscription management, you will need to remove licenses from the active recorder first, then add licenses to the new inactive recorder. If you do not remove the licenses from the active recorder first, you may not have any available licenses to assign to the inactive recorder, or may end up with more licenses than needed. 

Adding/Removing Licenses

Using the Manage Licenses option, you can remove license and add licenses to recorders. 

NOTE: You can use the Search bar Search Bar.png in Assign Licenses to search by Location, Device Serial Number, Device Name, or Dealer Custom ID.

Assign Licenses to recorders associated with the Channel Partner account.

  1. Click Edit.

Edit button.png

  1. Increase or decrease the number of licenses to assign to the device.

Sub Man Assign Licenses.png

NOTE: Other licenses need to be enabled rather than have a number value assigned (i.e. Toast).

Enable Toast.png

  1. Click Next to confirm the change in licenses.

Sub Man Save Recorder License Change.png

  1. Click Save.

 

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