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How to move licenses between recorders using subscription management in OWS

Moving Licenses Between Recorders

Moving licenses from one recorder to another may be necessary in the event of a recorder being replaced, either through RMA or by other means, upgrades, or other various reasons. 

With subscription management, you will need to remove licenses from the active recorder first, then add licenses to the new inactive recorder. If you do not remove the licenses from the active recorder first, you may not have any available licenses to assign to the inactive recorder, or may end up with more licenses than needed. 

Adding/Removing Licenses

Using the Manage Licenses option, you can remove license and add licenses to recorders. 

Assign Licenses to recorders associated with the Channel Partner account.

  1. Check a device in the list to assign available licenses to.

Check button.png

  1. Click Edit.

Edit button.png

  1. Select the number of licenses to assign to the device.

Subscription Management Recorder Licenses popup.png

  1. Click Confirm to assign licenses.
Move Licenses to a New Group
  1. Check a Recorder or Location (to select all devices on a location).

Subscription Management Assign Licenses Checked.png

  1. Click Move to New Group.

Subscription Management Move Location popup.png

  1. Select either Keep Licenses in Current Subscription Group and Save or Move Licenses ot new Subscription Group and choose the new Subscription Group.

 

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