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OpenEye Knowledge Base

MM Gen 2 Cloud Managed Server Quick Start Guide

This guide will assist you with the initial setup of your cloud-managed appliance and recording software. This guide includes hardware setup, software setup, and connecting your appliance to the Web Services Portal.
Getting Started
  1. Connect the network cable intended for remote connections to the Client Network Port.

NOTE: The Cameras Network Port is intended for use with a dedicated camera network.

  1. Connect the supplied mouse using a USB port.
  2. Connect a monitor.
  3. Plug the supplied power cord into the recorder and connect it to a power source.

See Setup Wizard for logging into the server software and connecting to OpenEye Web Services (OWS).

After completing the Setup Wizard, and logging in to OWS, see Registering a Recorder to an OWS Account to connect the recorder to OWS.

Default Administrator Username and Password

When the server software is launched, the user will be prompted to log in. On Linux systems, this will launch automatically after powering on the recorder. On Windows systems, users will need to sign in to Windows, then launch Apex Server Home from the desktop.

The default Administrator usernames and passwords for are listed below:

NOTE: Once registered to OWS, a user’s OWS credentials can be used to log in, in addition to the default credentials listed below.


Username: admin

Password: 1234


Administrative User

Username: NVRAdmin

Password: The server serial number is used as the default password for both accounts

Standard User

Username: NVRUser Password: The server serial number is used as the default password for both accounts

Additional Notes: 
  • It is strongly recommended to change the password during setup.
  • The serial number can be found on the product label located on the side of the server.
MM Gen 2 Back Panel

MM Rear Gen 2-01.png

Rear I / O Connections

MH Gen 3 motherboard w callouts-01.png

Sensor / Relay Card (Optional)

Sensor Relay Optional.png

Camera Management

Server software makes it easy to add and configure IP cameras. OpenEye recorders will automatically detect and add OpenEye and ONVIF Profile S Compliant IP cameras set to DHCP connected to the on-board PoE switch.

NOTE: Third party cameras may need to be configured using a third party program before being added to the appliance. Cameras that don't support ONVIF can be configured to record via RTSP streaming.

Adding Cameras Through the Camera Network Port
  1. Click Setup (Gear Icon).


  1. Under General Configuration, click Cameras.
  2. Click Add Cameras.

Setup Cameras tab.png

  1. Under the Discovery tab, click Discover Cameras.

Setup Cameras Add Cameras Discovery Cameras.png

  1. Check the appropriate boxes to select the camera(s) to be added.
  2. Enter the appropriate credentials (username and password) for the cameras to be added, and then click Add Selected Cameras.


Adding Cameras Manually
  1. Click Setup (Gear Icon).


  1. Select Cameras under General Configuration.
  2. Click Add Cameras. 

Setup Cameras Add Cameras button.png

4. On the Add Cameras page, click the Manual tab.

5. Enter the appropriate connection information including Protocol, IP Address, Port, Manufacturer, Model, Username, Password, and Camera Name. For adding with RTSP, follow the details here.

6. Click Save or Save and Add New to add another camera.

Setup Cameras Manual tab.png

Network Settings
Remote Communication Port 80 (8888 used if 80 is blocked)
Client Network Port IP Address DHCP
Camera Network Port (External Switch) / (Gateway and DNS blank)
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