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OpenEye Knowledge Base

SightLogix Integration Instructions

Sightsensor HD Configuration
Adding a SightLogix SightSensor HD Camera to OpenEye Web Services

OpenEye Web Services (OWS) automatically detects installed cameras, but a camera has to first be associated with a recorder in order to send alerts.

To add an installed SightSensor HD camera to a recorder via OWS:

  1. Log in to OWS: https://ows.openeye.net/login#
  2. In Web Connect, click Connect, and select an available Direct or Standard connection from the dropdown.

Locations Web Connect w dropdown.png

  1. In Setup, Options Gear.png go to General Configuration > Cameras.
  2. Select Add Cameras.
  3. Check the box next to the SightLogix camera on the list of available cameras and click Add Selected Cameras.

SightLogix Setup Camera.png

  1. The SightLogix camera will be available in the camera menu in the Live screen.

NOTE: Cameras can also be added manually by selecting Manually Add a Camera. Username, Password, Protocol, IP Address, Port and Camera Name are required to manually add a camera to the list.

Enabling Camera Side Motion Detection

Configure the SightLogix camera in the OWS Camera Setup page:

  1. Click on the SightLogix camera from the camera list.

SightLogix Camera List.png

  1. Click on the Analytics tab and check the box for General Analytics.

NOTE: Record on event detection will be selected by default under SETUP.

Analytics General Analytics.png

  1. Click Save.

NOTE: You can use OWS to connect directly to a SightLogix camera by using CameraLink. This is accessible in the Analytics tab by clicking CAMERA, or the Image Settings tab by clicking Connect Directly to Camera. In the General tab, you can connect directly by clicking on the IP Address.

SightLogix Camera General menu.png

Configure Advanced Motion and Object Detection

SightLogix WebConfig.png

To configure advanced motion and object detection, log in to the SightLogix camera:

  1. Enter your SightLogix Username and Password and click Sign In.
  2. Select Policy from the left-hand menu.
  3. From the Zones tab in the Policy menu, select Add Zone. SightLogix Plus Sign.png

NOTE: A default Alarm rule for human detection line is automatically created and listed in the table, and a zone overlay box covers the entire image.

  1. Adjust the zone size using the drag points in the corners of the zone overlay.
  2. View added policies in the Rules tab to customize and review.

SightLogix Policy Zone Screen.png

NOTE: The Calibration page parameters must be set prior to setting any Policy page parameters.

NOTE: For more information on creating zone, refer to the SightLogix Webconfig Installation Guide: https://portal.sightlogix.com/help/webconfig-docs

Configure OWS Alert Rules for SightLogix Events

An alert rule must be associated with a detection zone. Alert rules are configured in OWS.

  1. Within the Alerts tab in the OWS Cloud Portal, select Alert Rules from the dropdown menu.

Alert Rules dropdown.png

  1. Click Add New Rule.

Add New Rule button.png

  1. Select an Alert Type from the pop-up menu. 

Create Alert Rule Popup List.png

  1. Click Next.

Next Button.png

  1. Name the alert and give it a Description as desired.

Name Alert Rule popup.png

  1. Click Create.

Create button.png

Defining an Alert Rule: Motion Alerts or Sensor Alerts

Motion Alert Rule Definition.png

  1. Enter the Time of Day range that this rule should be active for.
  2. Check the boxes beneath the Days of the Week on which the rule should be active.
  3. Select the minimum Motion Duration or Sensor Duration necessary before sending an alert.
  • Select Seconds, Minutes, or Hours using the dropdown menu.
  1. Active Alert (Optional) - Check the Active Alert box to add the alert to the Active Alert Dashboard and tag it as an Active Alert in email notifications.
  2. Send To 3rd Party Integration (Optional) - Check the Send To boxes to send the alert to the associated 3rd party integration.
  1. Click Save.
Adding Locations, Cameras, or Sensors to an Alert Rule
  1. Click Locations, Cameras, or Sensors on the navigation sidebar.

Locations tab.png Cameras tab.png Sensors tab.png

  1. Click Add Location, Add Location Group, Add Camera, or Add Sensor.

Add Location button.png Add Location Group button.png Add Camera button.png Add Sensor button.png 

  1. Click the Add button next to each device you'd like to be included in the Alert.

Green Plus button.png

NOTE: To apply the rule to every Location, Enable Auto Include when adding locations.  

  1. Click Select when finished.

Select button.png

Add Users to an Alert Rule

NOTE: Adding Users to a rule automatically grants them permission to view alerts for cameras and locations they have access to based on their User Group permissions.

  1. Click Users/Notifications on the left-hand menu.

Users Notifications tab.png

  1. Click Add User or Add Group.

Add Group Add User button.png

  1. Click + next to each User or Group to send emails and push notifications when the alert is triggered.

Green Add button.png

  1. Click Add when finished.

Select button.png

NOTE: To receive email, push or client alert notifications, the Email Alert, Push Alert or Client Alert box must be checked. Simply adding a user only gives them access to see this alert’s history. See Alert Notifications for details.

Play and Export SightLogix Video Events
Access Alerts from the Customer Page

Alerts can be accessed from the customer account page.

Alert History Filters.png

  1. From the Alerts tab, select Alert History.
  2. Click on Show Filters.
  3. Use the Alert Rule filter to view alert rules linked to the SightLogix camera.
  4. Click Apply.
  5. Click View to see the alert details.

View button.png

View and Export Video

SightLogix View Alert.png

  1. Click on the video image to view the Video Player screen at the time of the event.
  2. In the Video Player, select Export to export the video to the OWS cloud or to a local machine.

OWS Video Player Export Button.png

Export Video
  1. In Search, click Export to share the video clip.

Export from Details button.png

  1. Choose Single Camera or Multi-Camera on the Export pop-up.

Video Player Export Type.png

  1. Choose the Date/Time, Video Quality, Video Resolution, Audio, and click Next.

Single Camera Video Export Video Resolution.png

Video Resolution:

  • Original - Fast option. Does not include date/time and does not dewarp video.
  • High Quality - Takes longer. Max resolution of 9MP and adds date/time to bottom of video.
  • Medium Quality - Takes longer. Max resolution of 2MP and adds date/time to bottom of video.
  • Low Quality - Fast option. Does not include date/time and does not dewarp video.
  1. To export to the OWS Cloud Portal, select Export to Web Services and enter a Title and Description

     To export locally, select Export locally and enter the Filename.

Single Camera Export to Web Services.png

  1. Click Export.

Once exported, users can view locally, or view, manage and share saved video clips directly from the OWS Cloud Portal.

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