Why Do I Not See Any Recorders in my Mobile App?
OWS Permissions
- Verify the user group has the correct permissions for mobile app use.
- Enable Allows users to connect to recorders using Mobile Applications.
- Enable Allows users to connect to recorders using Mobile Applications.
- NOTE: More information found in User Group Permissions.
Recorder is not Registered to OWS or is Registered to the Incorrect Customer Account
- Confirm the recorder is registered to the correct OWS account.
- If the recorder is not yet registered to OWS, follow the FAQ here on how on Registering a Recorder to an OWS Account.