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OpenEye Knowledge Base

How to Move a Recorder From One OWS Account to Another

  1. Sign into ows.openeye.net. 

  2. Within the recorders customer account, navigate to Management > recorders > recorders. 
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  3. Select EDIT on the recorder to access the recorder management options. 
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  4. Select MOVE RECORDER near the bottom of the page within General Info
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  5. From here, you can move the recorder from the current customer account to another.
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Note: You can only transfer recorders between Customer Accounts. You cannot transfer recorders between Channel Partner accounts with this method. 

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