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OpenEye Knowledge Base

System Design Tool

OpenEye Web Service's System Design Tool enables you to quickly and easily select the right equipment for your next installation. Estimate storage requirements based on factors including desired days of recorded video, camera count, resolution, audio recording, and average motion. The System Design Tool also displays required OWS licenses and system upgrades, to assist you in properly quoting OpenEye systems and capabilities.

Create and save multiple designs to your account to revisit at a later time or export your design for a complete equipment list to use for onsite configuration. The ability to share your design directly with OpenEye makes quoting and new customer onboarding easier.

Channel Partners can create and save unlimited number of designs to access anytime and can configure cameras and recorders to meet their customers need by following the basic steps below. These designs stay with the company account (rather than the user) so they can be revisited and updated as needed.

 

 

 

Best Practices

  • To quickly determine the estimated recorded days based on selected storage capacity or the amount of storage needed based on the number of desired recording days, we recommend choosing 3rd Party Recorder to design a system and determine storage requirements based on the number of cameras.
  • Save a design titled “*Quick Calculator” to revisit the calculator quickly whenever needed.
  • Select the Share with OpenEye option for the ability to send an automatic email to OpenEye Sales for a quote.
  • Utilize the Show Filters button on the Project List page to select Show My Designs or Show All Designs saved to the Channel Partner Management Portal when searching for a saved design.

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Start New Design

NOTE: To access the System Design Tool, Channel Partners must have the permissions enabled within Channel Partner Permissions. View the System Design Tool Permissions section for more details.

  1. Click Utilities in the top navigation bar.
  2. Choose System Design Tool from the dropdown menu.

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  1. Click the Start New Design button.
  2. Enter a Project Name and Description, and then choose an OWS License Type from the dropdown menu.

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  1. Click the Create button.
  2. In the Overview tab enter/add Project Information, Customer Information and Project Requirements.

NOTE: The Share with OpenEye checkbox located under the Overview tab must be checked to request a quote. A Share ID is listed when enabled and this ID may be needed for OpenEye to locate your quote request later or provide the Share ID if assistance is needed with your design.

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  1. Click Save.

NOTE: The System Design Tool allows a user to select a recorder or choose a camera first; the sequence does not matter. However, if a recorder was chosen first and then deleted, another recorder would need to be selected before you are able to add a camera.

Add Recorder
  1. Click on the Devices Tab.
  2. Click on Select Recorder.

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  1. Click on the desired recorder from the recorder list.
  2. Click the Next button.
  3. In the Add/Edit Recorder pop up box choose the Recorder Storage Capacity (TB) from the dropdown menu and set the Desired Recording Days.
  4. Click the Add button.

It now shows up under the device list for easy access.

NOTE: After the first recorder has been selected, click on Add Recorder to add additional recorders.

NOTE: You can customize the tables. See Table Functionality for more information.

Configure Recorder

The System Design Tool allows you to further configure your recorder. The right sidebar displays the Recorder Details which includes:

  • OWS License Type.
  • Recorder Name.
  • Storage options include Storage Capacity (TB) and Desired Recording Days.
  • General options include Operating System and Upgrades.

NOTE: Some features are dependent on license type.

Best Practice: To quickly determine the estimated recorded days based on selected storage capacity, or the amount of storage needed based on the number of desired recording days we recommend choosing “3rd Party Recorder” to design a system and determine storage requirements based on the number of cameras.

Add Device
  1.  Under the desired recorder, click the Add Device button.

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  1. Click on the desired camera from the camera list.
  2. Click the Add button.
Configure Camera

The System Design Tool allows you to further configure your camera. The right sidebar displays the Camera Details which includes:

  • Camera Name.
  • Quantity.
  • Recording Options include Recording Mode, Audio Recording, Motion Level, and Hours of Motion.
  • Stream details include Resolution, Bitrate and FPS.
  • Camera Settings include Number of Sensors, Codec and Compression.

For 3rd party IP cameras and multi-sensor cameras, this includes:

  • Stream details include Resolution, Bitrate and FPS.
  • Select number of sensors.
  • Enable smart compression, if applicable.

NOTE: Default frame rates for 3rd party IP cameras are 15 FPS for Stream 1 and 10 FPS for Stream 2.

Product Resources

The System Design Tool includes helpful links that allows Channel Partners to have as much information at their fingertips as possible by including links to OpenEye’s website and Spec Sheets for specified equipment. Once selected, each product will display links to:

  • Product Page on OpenEye.net.
  • Product Spec Sheet.
  • OWS Features Comparison Document (OWS Licensing).

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Information and Error Icons

Information and error icons are provided to help Channel Partners know if any additional action items are needed before sending a request to OpenEye for a quote.

clipboard_e9460239a71519475faf33b5f2f36024c.png When a required upgrade is added a blue information icon will appear and users can hover over the icon image to gather the needed information. Required upgrades include Channel Performance upgrades to support upgrading from Linux to Windows, or a specific channel count.

clipboard_e302ebf0cae963da4b9b10aede9600bbb.png  When an error has occurred a red error icon will appear, and users can hover over the icon image to gather the needed information.

Quick Calculator

Channel Partners can leverage the System Design Tool to make estimations and quotes by being able to save, export and share their system designs. Use the quick calculator, request a quote, and even export an Excel document by following the easy steps below.

  1. Enter number of Desired Recording Days and/or
  2. Enter Storage Capacity (TB).

Change the number of desired recording days to see the required storage. Update the storage capacity to see the estimated recording days. It takes the last field entered and calculates the other field.

NOTE: Calculation is based on all cameras associated with the selected recorder.

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Best Practice: Save a design titled “*Quick Calculator” to revisit quickly whenever needed.

Request Quote
  1. Click on the Request Quote button within the desired design to send an automatic email to OpenEye Sales for a quote. A pop-up box will appear if successful.

NOTE: The Share with OpenEye checkbox in the Overview tab must be marked to request a quote.

Export to XLSX
  1. Click on the Export to XLSX button within desired Design to create the spreadsheet.
  2. Click on the Excel document in the bottom left-hand corner to open the document.

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System Design Tool Permissions

The System Design Tool is only available to Channel Partner Users currently. It is not available to End Users (or within the Customer Accounts). Designs are saved to the Channel Partner Account so that they can be accessed by your team even if the Channel Partner user is no longer active. Choose 3rd Party Recorder to design a system and determine storage requirements based on the number of cameras.

  1. Click Management > User Management > User Groups.​​​​​
  2. Choose the Channel Partner User Group you want to modify.
  3. Click Channel Partner Permissions.
  4. Check the System Design Tool.

The View All Designs option enables Users to view designs by all Users within the Channel Partner account.

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