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OpenEye Knowledge Base

Windows 11 Upgrade Process

Use the information below to determine the compatibility of your recording device before beginning the upgrade process to Windows 11.
Upgrade Compatibility

To determine if your recorder has a compatible motherboard for a Windows 11 upgrade, use the OWS Inventory Report found under Reports > Inventory Report > Recording Devices > Motherboard column.

Inventory Report Recording Devices tab.png

Motherboards

The following motherboards are compatible for upgrade to Windows 11:

Compatible Motherboards
GA-Q670M-D3H
GA-Q570M-D3H
GA-Q370M-D3H
GA-B360N-GSM
MQ67EBI-SI
IMB-1210-D
H310I-IM-A R2.0

NOTE: If your recorder is not compatible for upgrade to Windows 11, see additional information about Windows 10 End of Life.

Available Upgrades

If you have determined that your recorder is compatible, you will need to order the corresponding upgrade:

Upgrade SKU Upgrade Description
OE-ZW11UPG-i7 Windows 10 to Windows 11 field upgrade for Intel i7 CPU equipped recorder (license only).
OE-ZW11UPG Windows 10 to Windows 11 field upgrade for Intel i5 CPU equipped recorder (license only).
OE-ZL2WUPG-MT2 Linux to Windows 11 upgrade for MT Gen.2 recorders.
OE-ZL2WUPG-MM2 Linux to Windows 11 upgrade for MM Gen.2 recorders.

NOTE: OpenEye Remote Workstations (OE-RWS4M-CS) that have a Compatible Motherboard and Windows 10 Pro license are eligible for upgrade to Windows 11 Pro. For additional information, check Microsoft’s Ways to install Windows 11.

Submit purchase order with available upgrade and associated device serial number​ to your account representative.

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