End User Audit Log

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Improve system transparency and accountability by auditing device and feature changes in OpenEye Web Services (OWS). This functionality allows admin users to easily view a detailed history of key actions performed on devices and features, from system configuration to user activity. With precise timestamps and user identification, the audit log increases transparency and accountability, enhancing system oversight and simplifying troubleshooting measures.

Audit Log

The Audit Log is available to End Users and can be found under Management > Audit Log.

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To view the Audit Log, the End Users must be in a User Group in which Audit Log is enabled in End User Permissions.

EU Audit Log.png

The End User will be able to track user activities related to Cloud Cameras, Location Arming, Video Clips and main navigation bar page views within OpenEye Web Services (OWS) with User Activity.

Category	Event Type	Description	Visibility	Accessibility
Cloud Camera	Camera Settings Updated	Displays when specific camera settings have been adjusted such as Analytics, Recording, Audio, or Image Settings	Displays End User Activity	Can be viewed on the Channel Partner and End User Audit Log Tabs
	Device Action	Monitors actions such as cloud camera device rebooting or partial resets
	Devices Deregistered	Displays when a device is deregistered from the account being monitored
	Device Settings Updated	Displays when the device network settings have been adjusted
	Device User Updated	Monitors when a device user is changed
	Relay Settings Updated	Displays when relay settings are changed
	Sensor Settings Updated	Monitors when sensor settings are adjusted
Location Arming	Armed	Displays when a location is manually armed	Monitors End User Activities	Can be viewed on the Channel Partner and End User Audit Log Tabs
	Disarmed	Displays when a location is manually disarmed
	Set Alarm State Owner	Displays when the alarm state owner field has changed
User Activity	Page View	Displays when a user has viewed a page from the main navigation bar. Shows the page name and the time it was accessed. Does not include details on the specific navigation within the page, or whether sub-pages or tabs were opened Page View Locations: Active Alerts, Alert History, Alert Rules, Audit Log, Billing, Customer Accounts, Dashboard, Global Defaults, Integrations, Layouts, Location Groups, Locations, Order and Shipping Report, Point of Sale, Recorders, Reports, Settings, Shared Reports, System Design Tool, User Groups, Users, Video Clip Management, Video Clips, Video Player, Web Connect	Monitors End User and Channel Partner Activities	Can be viewed on the Channel Partner and End User Audit Log Tabs
Video Clips	Deleted	Displays when a video clip has been deleted	Monitors End User and Channel Partner Activities	Can be viewed on the Channel Partner and End User Audit Log Tabs
	Downloaded	Monitors when a video clip is downloaded
	Exported	Displays when a video clip was exported
	View	Displays when a video clip was viewed

Apply Filters to the Audit Log by using the dropdowns for Category, Account, Start Date / Time, End Date / Time, Events, and Users.

Click Clear All Filters to reset filters and Audit Log to default settings.

Click Export to download an .xls file of the Audit Log.Click to collapse the Filters pane and display more of the Audit Log.

The Audit Log Overview displays additional information about the Account, Date / Time, User, Category, Events, and Source.

The Audit Log Details displays the changes made within an account when an event in the log is selected.