Why did my unit not come with a keyboard or mouse?
As of Q2 of 2023, keyboards will no longer be sent out with units. The physical keyboards are now to be replaced with the virtual keyboard, available on all new units
The official notice was posted to OpenEye.net on February 28, 2023 Keyboard Removal Discontinuation Notice | OpenEye
If your unit did not come with a mouse, please contact our technical support team so we can address this for you.