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OpenEye Knowledge Base

How to Reboot Your Recorder

Note: It is not recommended to unplug your recorder from power in order to turn off or reboot your recorder. Unplugging the recorder from power while the recorder is on will interrupt services, and may cause software or hardware issues. Follow the guide below to reboot your recorder.

How to Reboot Your Recorder Using OWS Recorder Management
  1. Within OWS, navigate to Recorder Management.
  2. Click Edit one the recorder intended for reboot.
  3. Click REBOOT under Reboot the Recorder.
    Screenshot 2023-06-30 105400.png
How to Reboot Your Recorder in Apex
  1. Login to your recorder.
  2. Navigate to the setup menu, located at the top of the screen. 
    how to reboot 1.png
  3. Navigate to Power Options tab on the bottom left corner. 
    How to reboot 2.png
  4. Select the Restart option to reboot your recorder.
    reboot 3.png

Note: While you can reboot your recorder remotely, you will need local access to the console to perform a shut down. 

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