If you're attempting to pull thumbnails for a cameras, and it will not update, then the camera may be disconnected or it's failing to obtain it's high bandwidth stream information. If the high bandwid...If you're attempting to pull thumbnails for a cameras, and it will not update, then the camera may be disconnected or it's failing to obtain it's high bandwidth stream information. If the high bandwidth option is completely missing then you will want to verify that it's enabled and set-up properly within the camera software. To adjust camera thumbnails individually, you will need to select the camera you wish to pull a thumbnail for: