OpenEye Tech Sessions

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Tech Sessions from OpenEye Training allow Channel Partners to attend live informational sessions where they can ask questions and get the latest details on OpenEye products and features.

Upcoming Tech Sessions

Monitoring More than Video with Environmental Sensors

July 8th, 2025 8:30 AM PT (11:30 AM ET)

Offer a complete end-to-end solution to your customer base through powerful environmental integrations. Your customers can leverage the power of OpenEye Web Services (OWS) to generate actionable alerts and search for environmental sensor events, increasing operational intelligence and reducing response times to critical incidents. Whether it’s ensuring the safety and security of people or maintaining the health and functionality of equipment, environmental sensors protect what matters most.

Join our team to:

Discover a fully comprehensive end-to-end solution for your customers implementing environmental sensors.
Expand your potential OWS customer base through a more integrated product offering.
Explore additional market segments that require sensor-based solutions in locations where conventional security cameras are impractical or unsuitable.

Recent Tech Sessions

You can find all Tech Session recordings within the Past Tech Session section.

Past Tech Sessions

Health Monitoring in OWS June 24th, 2025 Ensure the security systems you installed are working as expected and make undetected system failures a thing of the past. OpenEye Web Services' real-time health monitoring functions keep you informed of critical issues and potential problems with your video system. Give your customers peace of mind and proactive insights with OpenEye Web Services' health monitoring, addressing small issues before they become serious security blind spots. Join our team to: Learn how to become aware of and fix issues with customers’ systems before they become serious problems. Explore ways to reduce onsite visits by troubleshooting health issues remotely. Discover how to build better customer relationships by proactively responding to health alerts.
Partner Resources You Should Be Using June 10th, 2025 OpenEye offers you, our partners, a plethora of tools, resources, and functionality to enhance your business operations. In this tech session, we’ll guide you through the resources that can streamline your processes, reduce unnecessary overhead, save time, and boost your agility and responsiveness to customer needs. Join our team to: Explore features within OWS that can help make life easier for teams across your organization. Discover training and installation tools to save you time and money. Learn about sales and marketing resources to help you win that next opportunity.
Deliver More Situational Awareness in OWS with Cloud-based Maps May 27th, 2025 With interactive cloud maps in OpenEye Web Services, you gain greater situational awareness of locations. See how to differentiate your offering with a visually intuitive mapping solution that simplifies situational awareness for end-users. Maps in the Cloud Web Client help reduce support overhead by providing users with a clear, visual way to access live alerts, recorded video, and system status in one streamlined interface. Join our team to: Differentiate your solution with a visually intuitive mapping tool that streamlines system navigation, live alerts, recorded video access, and armed status indicators. Drive adoption of 24/7 Plus licensing by clearly demonstrating the added value and operational benefits of interactive maps. Support customers in utilizing interactive maps to optimize their security management practices and overall user experience.
Subscription Management May 13th, 2025 With Subscription Management, partners can easily purchase or upgrade existing licenses and add additional storage for end-user accounts within the OpenEye Web Services (OWS) Channel Partner Portal. Streamline internal accounts receivable processes with visibility into all customer billing and license information. Subscription Management increases operational efficiency by simplifying the purchase and management of licenses in OWS. Join us to: Discover how to leverage OWS to manage customer account licenses and OpenEye billing. Explore the flexibility of utilizing subscription groups. Learn how Subscription Management makes responding to customer needs easier than ever.
Brivo Access Control Integration April 29th, 2025 With the OpenEye Web Services’ integration with Brivo, users can associate events from Brivo access control devices with OpenEye video to generate proactive alerts or search for specific events for streamlined investigations. Join Us and Brivo for this joint tech session on how to offer a more integrated solution with this powerful cloud-to-cloud integration. Join the OpenEye and Brivo team to: Hear from the Brivo team as they share their solution and its benefits for end users and partners alike. See how to easily integrate OWS and Brivo and how to search for or alert on Brivo events in OWS. Understand diverse use cases and how you can earn new business and deliver more value to existing customers through this integrated solution.
2025 ISC West Recap and Future Innovations April 15th, 2025 Stay ahead of the curve with our 2025 ISC West Recap and get a glimpse of upcoming OpenEye technology. Join Ian Siemer, VP of Product Management, to explore the new features and advancements unveiled at the show, designed to drive more value and efficiency for your customers. See how these new offerings will provide significant benefits to OWS users and help grow your business. Join us to: See a snapshot of what OpenEye showcased at our ISC West 2025 booth. Explore exciting new features OpenEye will be releasing in the coming months. Discover how OWS is delivering more value to satisfy your current customers and attract new ones.
Mastering Camera Installation and Management in OWS April 1st, 2025 Video camera surveillance is the cornerstone of your customers' security, making it crucial for your installation techs to follow the best practices. Join our tech session to discover the most efficient ways to add cameras to your customers' accounts, cost-saving placement and settings considerations, and the unique process of installing and managing cloud cameras. Join us to: Learn the fastest and simplest ways to manage multiple cameras simultaneously. Master time-saving camera settings export and import functionality. Discover how to optimize your recorders analytic options.
System Design Tool in OWS March 18th, 2025 OpenEye Web Services' System Design Tool enables you to select the right equipment quickly and easily for your next installation. The System Design Tool also displays required OWS licenses and system upgrades to assist you in properly quoting OpenEye systems and capabilities. The ability to share your design directly with OpenEye makes quoting and new customer onboarding easier. In this Tech Session you will: Discover how easy it is to select equipment, build systems, and save designs for your next installation. Learn best practices for onboarding your sales team to the System Design Tool and OWS. Understand how using the System Design Tool makes quoting and onboarding new customers easier than ever.
Power-Up Your Cybersecurity Offerings with Identity Management in OWS March 4th, 2025 Increase cybersecurity and streamline access across your customers' organization with OpenEye Web Services’ (OWS) single sign-on (SSO) integrations. Reduce IT burden by ensuring that user access policies are applied consistently across their organizations. OWS integrates with the leading identity management solutions including Okta, Entra ID, ADFS, and SAML 2.0 to make your customers' system access secure and easy-to-use. Join our team to: Understand how to position OWS as a secure single sign-on option to your customers. Discover the various provisioning options with SSO integrations in OWS. Promote OWS as a growing platform with an increasing network of key partners.
Mastering Recorder Installation and Management February 18th, 2025 Ready to elevate your installations and streamline operations? Join us for an exclusive tech session where you will learn the most efficient, cost-effective, and secure workflows for installing and managing recorders - the backbone of any robust security system. Ensuring your team follows best practices for installation and management can lead to smoother deployments, optimized performance, and reduced costs. Join us to: Discover the fastest, easiest ways to install and add recorders to your systems. Learn key tips for setup, ongoing management, and system enhancements. Gain insights into replacing and upgrading existing equipment without disruptions.
Leveraging Automatic Software Updates in OWS February 4th, 2025 Boost efficiency with OWS automated software updates, simplifying management and bolstering security through custom centralized control. With Automatic Software Updates in OWS, your customers’ systems will remain secure and up to date with reduced need for IT support, truck rolls, and manual intervention. Free up resources for strategic initiatives and improve overall operational efficiency with our latest release. Join our team to: Discover how automatic updates can simplify scheduling for your customers, offering a more flexible and hands-off solution . Learn how automatic software updates in OWS provide a cost-effective way to reduce IT and operational burdens for your clients. Get actionable tips on how to promote and highlight OWS’s software release strategies, helping you drive adoption and satisfaction.
Monitor Anywhere with OpenEye Mobile January 21st, 2025 The OpenEye Mobile Apps and Mobile Browser are the on-the-go solutions for viewing live and recorded video for OpenEye users. Simple, hassle-free, remote access to video provides the flexibility needed by today’s businesses. Learn about the key ease-of-use features within these apps that provide the tools your customers need, including real-time push notifications, smart search, export and sharing, two-way audio, and relays all from a mobile device. Join our team to: Explore the ways users can access video from anywhere. Learn how to demonstrate and explain interactive features like activate relay, two-way audio and more. Deliver features that drive mobile adoption and reduce customer attrition.
2024 Year in Review and What's Coming in 2025 January 7th, 2025 Come and be part of the OpenEye team's year-end Tech Session! We'll review the transformative changes to the OpenEye Web Services platform and showcase the many features we introduced throughout the year. Don't miss this chance to catch up on any feature releases you might have overlooked. Additionally, we will be giving you a sneak peek at our 2025 roadmap with products you won't want to miss. Join our team to: Look back at all of the new features released this past year. Learn about the resources that have been made available to you and your team. Discover the upcoming features that OpenEye is actively developing for 2025.