OpenEye Tech Sessions

OpenEye's Subscription Management in OWS 

March 14th, 2023

Subscription Managment streamlines license management and access to billing information, so partners can better support their customers and reduce operational overhead. Partners now have more flexibility to purchase recording hardware in advance and activate licenses at the time of deployment. Through the OWS partner portal they can purchase, transfer or upgrade licenses in real time, as well as view, export and archive all billing information for one or all customer accounts.

• Discover how easy it is to manage customer licensing in OWS.
• Learn how a streamlined internal account receivable process provides visibility into customer billing.
• Understand how Subscription Management makes responding to customer needs easier than ever.
• Learn how to gain access to use Subscription Management.

Return Merchandise Authorization 

February 28th, 2023

Join the OpenEye team to learn about our Return Merchandise Authorization portal and best practices. Plus, get your questions answered live by our knowledgeable team!

During the session, you’ll:
* Learn the steps to take when a piece of equipment isn’t functioning.
* Discover how to initiate an RMA through the RMA portal.
* Understand the steps necessary to successfully complete the RMA process.

OpenEye's New Hardware and Features Update

January 31st, 2023

Join us to learn about OpenEye's latest hardware and features coming to general release. We're going to highlight and share information on our new turret camera as well as features from Apex 2.5 and 2.6.

·Our popular 4MP outdoor IP turret camera is now available in black allowing for concealment in low light environments.

·New features available in Apex 2.5 and 2.6. Including CSV import, OWS Console Spot Monitor, Axis 2-way audio, Virtual Keyboard, and Smart Motion.

Cloud Based Web Client 

January 10th, 2023

Introducing the OpenEye Web Services (OWS) next-generation, cloud-based web client delivering a completely new live and playback experience in the OWS Cloud Portal. The cloud client gives users a more feature-rich interface with multi-site video support, new event search types, and advanced layout and event data viewing options.

In this Tech Session, you'll:

• Learn how the Cloud Web Client makes multi-site monitoring easier than ever
• Discover how the Cloud Web Client can increase operational efficiency
• Understand how teams will be able to leverage more actionable intelligence