OpenEye Tech Sessions

Expand Your Offerings with OWS Support for Third-Party Cameras

Dec. 16, 2025

OpenEye Web Services’ (OWS) open ecosystem helps you reach more customers and win more projects by offering retrofitting capabilities through integrations with many popular third-party cameras, including Axis and Hanwha. In this session, we’ll show you how to leverage OWS AI Analytics with supported third-party cameras and take advantage of their analytic capabilities, such as slip and fall detection. Join us to see how OWS’s open ecosystem can help you deliver tailored integrations and position your business as a leader in flexible, technology-driven solutions.

Join our team to:

• Discover how to expand system compatibility by integrating Axis, Hanwha, and ONVIF-compliant cameras with OWS.
• Explore supported OWS AI-powered analytic features like attribute search and two-way audio capabilities to offer advanced, customer-focused solutions.
• Gain strategies to position third-party camera support as a competitive advantage that increases sales opportunities and customer retention.

Monitor Anywhere with OpenEye Mobile

Dec. 2, 2025

The OpenEye Mobile Apps and Mobile Browser are the on-the-go solutions for viewing live and recorded video for OpenEye users. Simple, hassle-free, remote access to video provides the flexibility needed by today’s businesses.  Learn about the key ease-of-use features within these apps that provide the tools your customers need, including real-time push notifications, smart search, export and sharing, virtual arming, and relays all from a mobile device.

Join our team to:

• Explore the convenience of accessing and managing videos from anywhere.
• Highlight interactive mobile features such as relay activation and two-way audio to enhance customer engagement and updates to the Android app.
• Promote mobile adoption with strategies that strengthen customer loyalty and retention.

Location Arming and Schedules, including Virtual Arm/Disarm in OpenEye Web Services (OWS)

Nov. 11, 2025

OWS gives you powerful tools to minimize false alarms and reduce unnecessary disruptions for your customers. In this session, we’ll show you how to connect alerts to a location’s armed state, whether third-party alarm panels or Virtual Arm/Disarm in OWS, making it easier to adapt to each customer’s unique needs. Join us to see how offering location arming and schedules can improve operational efficiency and provide additional revenue opportunities through intelligent video monitoring solutions.

Join our team to:

• Discover how to optimize alerts with the power of Location Arming and Schedules in OWS.
• Explore flexible deployment options such as sensors, control panels, or use video for your alarm panel with OWS virtual arming.
• Learn how Location Arming can further streamline operations and open up additional revenue opportunities thanks to integrations with central stations for video monitoring.

OWS Analytics Setup and Best Practices

Oct. 28, 2025

Deliver the full potential of AI-driven analytics with a strong setup. OpenEye Web Services (OWS) gives you powerful analytics for detecting, identifying, and alerting on critical events, but proper configuration is the key to accurate results and satisfied customers. This session will guide you through proven best practices for deploying and tuning  analytics, helping reduce false alerts, improving detection accuracy, ensuring a positive customer experience from day one.

Join our team to:

• Learn step-by-step best practices for setting up analytics to maximize accuracy and performance.
• Discover how to configure analytics to reduce false alerts and improve customer confidence.
• Optimize hardware placement to achieve the highest accuracy with analytics.

Mastering Camera Installation and Management in OWS

Oct. 14, 2025

OpenEye Web Services (OWS) makes it easy to add, configure, and manage cameras across your customers’ locations from a single platform. Partners can save time and reduce installation errors by streamlining camera setup, position and placement for maximum coverage, and applying consistent settings across devices.  Deliver faster deployments, lower service costs, and more reliable system performance.

Join our team to:

• Learn how to quickly and easily add and manage multiple cameras simultaneously.
• Discover how exporting and importing camera settings can reduce setup time and ensure consistency across systems.
• Optimize recorder analytic options to help your customers get the most from their surveillance systems.

Strengthen Control with OWS User Management Including Temporary Access

Sept. 30, 2025

OpenEye Web Services (OWS) makes managing users across locations, devices, and groups fast and efficient. A single, cloud-managed interface gives you the flexibility to add, remove, and update users instantly, reducing administrative work and improving accuracy. Learn about OpenEye’s recent update –user temporary access, where you can grant time-limited permissions for technicians or short-term staff, improving account security while streamlining service visits and installations. Increase customer satisfaction and loyalty by delivering user management tools that keep security in check and make administration easier than ever.

Join our team to:

• Discover how easy it is to manage large numbers of users from a single cloud-based platform.
• Learn about the recent addition of temporary access for partners to securely support installations, service calls, and short-term account needs.
• Understand how to position OWS User Management to simplify administration and strengthen your relationships with customers.

Deliver Accurate, Analytics-Ready Quotes with the System Design Tool

September 16th, 2025

OpenEye Web Services (OWS) helps your team design complete system proposals quickly and easily. With integrated analytics options in the System Design Tool, you can plan systems that align with customer needs while ensuring proper compatibility and upgrades. Partners can save designs, share them directly with OpenEye for collaboration, and streamline the quoting and system deployment process. Create new sales opportunities and improve customer retention by setting your business apart with precise, analytics-ready system designs.

Join our team to:

• Position analytics-ready system designs to win more projects, strengthen trust, and simplify new customer onboarding.
• Discover how to design and save complete system plans that incorporate analytics for easy system builds tailored to your specific customers.
• Learn how to utilize the most recent improvements to the system design tool allowing you to account for more scenarios and system expectations than ever before.

Enhanced Clip Export and Sharing in OWS Including Folder Organization

September 2nd, 2025

OpenEye Web Services (OWS) helps your customers save time  and streamline investigations by securely exporting and sharing video clips from anywhere. With the latest updates, including folder organization, partners can offer customers an even more streamlined experience. This makes it easier to manage video access with folder-level permissions and stay organized with video clip groups. Create new sales opportunities and improve customer retention by differentiating your business with these advanced tools.

Join our team to:

• Learn how new features such as folders and clip groups make it easier for your customers to organize and control access to important videos.
• Discover how to position OWS clip sharing and exporting as secure, easy-to-use tools that add value for your customers.
• Understand how these features answer the needs of new customers or strengthen existing relationships, and how best to onboard customers for success.

Strengthen Security Operations with Intelligent Video Monitoring Tools featuring CHeKT 

August 19th, 2025

One-Hour Special Edition Tech Session

OpenEye Web Services (OWS) enhances security operations by optimizing workflows, reducing unnecessary actions, and helping stop events before they become incidents. OWS equips security operations with tools to ensure there are timely, targeted responses when it matters most. In this special extended one-hour session, we’ll take a deep dive into powerful tools including virtual arming, powerful AI analytics, and central station integrations. You’ll also hear from the CHeKT team and learn how OpenEye and CHeKT allow you to deliver video monitoring services to your customers. 

Join our team for this extended session to: 

• Explore how next-generation monitoring tools can enable you to deliver more value to your customers and support your business goals.  
• Understand how OpenEye can streamline both you and your customers’ security operations to save time, limit unnecessary actions and stop events before they become incidents. 
• Learn about the OpenEye and CHeKT integration as well as future planned development from the two platforms. 

Stand Out with OWS AI Search: Attribute Filters and Similarity Search in OWS

August 5th, 2025

Expand your portfolio and capture new opportunities by offering your customers advanced AI-driven search capabilities with OpenEye Web Services (OWS). Attribute Filters and Similarity Search features empower users to accelerate investigations for people or vehicles by leveraging AI-powered analytics and intuitive video review across multiple cameras and locations. By bringing these innovative tools to your customers, you can differentiate your offerings and position your business at the forefront of security technology.

Join our team to:

• Learn how to present AI Attribute Filters and Similarity Search as a differentiator, helping your customers save time and improve incident response.
• Understand how OWS AI video analytics can open new sales opportunities and increase the value of your security solutions to customers.
• Explore strategies to leverage these features for increased customer satisfaction, retention, and recurring revenue.

Deliver a More Complete Security Solution with OWS and Alarm.com

July 22nd, 2025

Empower your customers and elevate your security offerings with the powerful integration between OpenEye Web Services (OWS) and Alarm.com. Through cloud-to-cloud connectivity, your customers can effortlessly unify video surveillance, access control, and intrusion detection in one intuitive platform. Deliver faster investigations, minimize false alarms, and provide actionable insights—helping your customers stay ahead of evolving security challenges with real-time alerts and video verification from any device.

Join our team to:

• Discover how to offer enhanced security and faster response times with Alarm.com access and intrusion events within OWS.
• Understand how to open new sales opportunities with Alarm.com's existing customer base while delivering enhanced value to your current clients.
• Explore ways to deliver unified, real-time security solutions that maximize value for your customers and your business.

Monitoring More than Video with Environmental Sensors

July 8th, 2025

Offer a complete end-to-end solution to your customer base through powerful environmental integrations. Your customers can leverage the power of OpenEye Web Services (OWS) to generate actionable alerts and search for environmental sensor events, increasing operational intelligence and reducing response times to critical incidents. Whether it’s ensuring the safety and security of people or maintaining the health and functionality of equipment, environmental sensors protect what matters most. 

Join our team to: 

• Discover a fully comprehensive end-to-end solution for your customers implementing environmental sensors. 
• Expand your potential OWS customer base through a more integrated product offering. 
• Explore additional market segments that require sensor-based solutions in locations where conventional security cameras are impractical or unsuitable.