OpenEye Tech Sessions
Upcoming Tech Sessions
Health Monitoring in OWS
June 24th, 2025 8:30 AM PT (11:30 AM ET)
Ensure the security systems you installed are working as expected and make undetected system failures a thing of the past. OpenEye Web Services' real-time health monitoring functions keep you informed of critical issues and potential problems with your video system. Give your customers peace of mind and proactive insights with OpenEye Web Services' health monitoring, addressing small issues before they become serious security blind spots.
Join our team to:
- Learn how to become aware of and fix issues with customers’ systems before they become serious problems.
- Explore ways to reduce onsite visits by troubleshooting health issues remotely.
- Discover how to build better customer relationships by proactively responding to health alerts.
Recent Tech Sessions
You can find all Tech Session recordings within the Past Tech Session section.
Past Tech Sessions
Partner Resources You Should Be UsingJune 10th, 2025 OpenEye offers you, our partners, a plethora of tools, resources, and functionality to enhance your business operations. In this tech session, we’ll guide you through the resources that can streamline your processes, reduce unnecessary overhead, save time, and boost your agility and responsiveness to customer needs. Join our team to:
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Deliver More Situational Awareness in OWS with Cloud-based MapsMay 27th, 2025 With interactive cloud maps in OpenEye Web Services, you gain greater situational awareness of locations. See how to differentiate your offering with a visually intuitive mapping solution that simplifies situational awareness for end-users. Maps in the Cloud Web Client help reduce support overhead by providing users with a clear, visual way to access live alerts, recorded video, and system status in one streamlined interface. Join our team to:
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Subscription ManagementMay 13th, 2025 With Subscription Management, partners can easily purchase or upgrade existing licenses and add additional storage for end-user accounts within the OpenEye Web Services (OWS) Channel Partner Portal. Streamline internal accounts receivable processes with visibility into all customer billing and license information. Subscription Management increases operational efficiency by simplifying the purchase and management of licenses in OWS. Join us to:
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Brivo Access Control IntegrationApril 29th, 2025 With the OpenEye Web Services’ integration with Brivo, users can associate events from Brivo access control devices with OpenEye video to generate proactive alerts or search for specific events for streamlined investigations. Join Us and Brivo for this joint tech session on how to offer a more integrated solution with this powerful cloud-to-cloud integration. Join the OpenEye and Brivo team to:
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2025 ISC West Recap and Future InnovationsApril 15th, 2025 Stay ahead of the curve with our 2025 ISC West Recap and get a glimpse of upcoming OpenEye technology. Join Ian Siemer, VP of Product Management, to explore the new features and advancements unveiled at the show, designed to drive more value and efficiency for your customers. See how these new offerings will provide significant benefits to OWS users and help grow your business. Join us to:
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Mastering Camera Installation and Management in OWSApril 1st, 2025 Video camera surveillance is the cornerstone of your customers' security, making it crucial for your installation techs to follow the best practices. Join our tech session to discover the most efficient ways to add cameras to your customers' accounts, cost-saving placement and settings considerations, and the unique process of installing and managing cloud cameras. Join us to:
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System Design Tool in OWSMarch 18th, 2025 OpenEye Web Services' System Design Tool enables you to select the right equipment quickly and easily for your next installation. The System Design Tool also displays required OWS licenses and system upgrades to assist you in properly quoting OpenEye systems and capabilities. The ability to share your design directly with OpenEye makes quoting and new customer onboarding easier. In this Tech Session you will:
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Power-Up Your Cybersecurity Offerings with Identity Management in OWSMarch 4th, 2025 Increase cybersecurity and streamline access across your customers' organization with OpenEye Web Services’ (OWS) single sign-on (SSO) integrations. Reduce IT burden by ensuring that user access policies are applied consistently across their organizations. OWS integrates with the leading identity management solutions including Okta, Entra ID, ADFS, and SAML 2.0 to make your customers' system access secure and easy-to-use. Join our team to:
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Mastering Recorder Installation and ManagementFebruary 18th, 2025 Ready to elevate your installations and streamline operations? Join us for an exclusive tech session where you will learn the most efficient, cost-effective, and secure workflows for installing and managing recorders - the backbone of any robust security system. Ensuring your team follows best practices for installation and management can lead to smoother deployments, optimized performance, and reduced costs. Join us to:
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Leveraging Automatic Software Updates in OWSFebruary 4th, 2025 Boost efficiency with OWS automated software updates, simplifying management and bolstering security through custom centralized control. With Automatic Software Updates in OWS, your customers’ systems will remain secure and up to date with reduced need for IT support, truck rolls, and manual intervention. Free up resources for strategic initiatives and improve overall operational efficiency with our latest release.
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Monitor Anywhere with OpenEye MobileJanuary 21st, 2025 The OpenEye Mobile Apps and Mobile Browser are the on-the-go solutions for viewing live and recorded video for OpenEye users. Simple, hassle-free, remote access to video provides the flexibility needed by today’s businesses. Learn about the key ease-of-use features within these apps that provide the tools your customers need, including real-time push notifications, smart search, export and sharing, two-way audio, and relays all from a mobile device. Join our team to:
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2024 Year in Review and What's Coming in 2025January 7th, 2025 Come and be part of the OpenEye team's year-end Tech Session! We'll review the transformative changes to the OpenEye Web Services platform and showcase the many features we introduced throughout the year. Don't miss this chance to catch up on any feature releases you might have overlooked. Additionally, we will be giving you a sneak peek at our 2025 roadmap with products you won't want to miss.
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