OpenEye Tech Sessions

2025 ISC West Recap and Future Innovations

April 15th, 2025

Stay ahead of the curve with our 2025 ISC West Recap and get a glimpse of upcoming OpenEye technology. Join Ian Siemer, VP of Product Management, to explore the new features and advancements unveiled at the show, designed to drive more value and efficiency for your customers. See how these new offerings will provide significant benefits to OWS users and help grow your business.

Join us to:

• See a snapshot of what OpenEye showcased at our ISC West 2025 booth.
• Explore exciting new features OpenEye will be releasing in the coming months. 
• Discover how OWS is delivering more value to satisfy your current customers and attract new ones.

Mastering Camera Installation and Management in OWS

April 1st, 2025

Video camera surveillance is the cornerstone of your customers' security, making it crucial for your installation techs to follow the best practices. Join our tech session to discover the most efficient ways to add cameras to your customers' accounts, cost-saving placement and settings considerations, and the unique process of installing and managing cloud cameras.

Join us to:

• Learn the fastest and simplest ways to manage multiple cameras simultaneously.
• Master time-saving camera settings export and import functionality.
• Discover how to optimize your recorders analytic options.

System Design Tool in OWS

March 18th, 2025

OpenEye Web Services' System Design Tool enables you to select the right equipment quickly and easily for your next installation. The System Design Tool also displays required OWS licenses and system upgrades to assist you in properly quoting OpenEye systems and capabilities. The ability to share your design directly with OpenEye makes quoting and new customer onboarding easier.

In this Tech Session you will:

• Discover how easy it is to select equipment, build systems, and save designs for your next installation.
• Learn best practices for onboarding your sales team to the System Design Tool and OWS.
• Understand how using the System Design Tool makes quoting and onboarding new customers easier than ever.

Power-Up Your Cybersecurity Offerings with Identity Management in OWS

March 4th, 2025

Increase cybersecurity and streamline access across your customers' organization with OpenEye Web Services’ (OWS) single sign-on (SSO) integrations. Reduce IT burden by ensuring that user access policies are applied consistently across their organizations. OWS integrates with the leading identity management solutions including Okta, Entra ID, ADFS, and SAML 2.0 to make your customers' system access secure and easy-to-use.

Join our team to:

• Understand how to position OWS as a secure single sign-on option to your customers.
• Discover the various provisioning options with SSO integrations in OWS.
• Promote OWS as a growing platform with an increasing network of key partners.

Mastering Recorder Installation and Management

February 18th, 2025

Ready to elevate your installations and streamline operations? Join us for an exclusive tech session where you will learn the most efficient, cost-effective, and secure workflows for installing and managing recorders - the backbone of any robust security system. Ensuring your team follows best practices for installation and management can lead to smoother deployments, optimized performance, and reduced costs.

Join us to:

• Discover the fastest, easiest ways to install and add recorders to your systems.
• Learn key tips for setup, ongoing management, and system enhancements.
• Gain insights into replacing and upgrading existing equipment without disruptions.

Leveraging Automatic Software Updates in OWS

February 4th, 2025 

Boost efficiency with OWS automated software updates, simplifying management and bolstering security through custom centralized control. With Automatic Software Updates in OWS, your customers’ systems will remain secure and up to date with reduced need for IT support, truck rolls, and manual intervention. Free up resources for strategic initiatives and improve overall operational efficiency with our latest release. 
Join our team to:

• Discover how automatic updates can simplify scheduling for your customers, offering a more flexible and hands-off solution .
• Learn how automatic software updates in OWS provide a cost-effective way to reduce IT and operational burdens for your clients.
• Get actionable tips on how to promote and highlight OWS’s software release strategies, helping you drive adoption and satisfaction. 

Monitor Anywhere with OpenEye Mobile

January 21st, 2025

The OpenEye Mobile Apps and Mobile Browser are the on-the-go solutions for viewing live and recorded video for OpenEye users. Simple, hassle-free, remote access to video provides the flexibility needed by today’s businesses.  Learn about the key ease-of-use features within these apps that provide the tools your customers need, including  real-time push notifications, smart search, export and sharing, two-way audio, and relays all from a mobile device.

Join our team to:

• Explore the ways users can access video from anywhere.
• Learn how to demonstrate and explain interactive features like activate relay, two-way audio and more.
• Deliver features that drive mobile adoption and reduce customer attrition.

2024 Year in Review and What's Coming in 2025

January 7th, 2025

Come and be part of the OpenEye team's year-end Tech Session! We'll review the transformative changes to the OpenEye Web Services platform  and showcase the many features we introduced throughout the year. Don't miss this chance to catch up on any feature releases you might have overlooked. Additionally, we will be giving you a sneak peek at our 2025 roadmap with products you won't want to miss.

Join our team to:

• Look back at all of the new features released this past year.
• Learn about the resources that have been made available to you and your team.
• Discover the upcoming features that OpenEye is actively developing for 2025.

Deliver More Value to Your Customers with OWS Point-of-Sale Connect

December 17th, 2024

OpenEye Web Services (OWS) Point-of-Sale (POS) Connect reduces shrink, improves customer service, and streamlines operations by combining transaction data with the power of video. POS Connect gives your customers a more complete picture of their operations and sales with video verification of transactions. Our powerful cloud-managed video platform gives your customers the tools, both through transactional search and proactive alerts, to get a better return on their loss prevention efforts. Help them identify costly problems of fraud, operator error, or poor customer experiences so they can correct them and get more value out of their security investment.

Join our team to:

• Learn how to deliver more value to your customers by combining transactional data with OpenEye video.
• Discover common use cases across different industries, including transactional search and alerts.
• Provide a more complete end-to-end solution for those customers monitoring transactions.

PDK Access Control Integration

December 3rd, 2024 

With the OpenEye Web Services’ latest integration with ProdataKey (PDK), users can now associate events from PDK access control devices with OpenEye video to generate proactive alerts or search for specific events for streamlined investigations. Offer a more integrated solution to PDK customers with this powerful cloud-to-cloud integration.

Join the OpenEye and PDK team to:

• Hear from the PDK team as they share their solution and its benefits for end users and partners alike.
• See how to easily integrate OWS and PDK and how to search for or alert on PDK events in OWS.
• Understand different use cases and how you can earn new business and deliver more value to existing customers through this integrated solution.  

New Integration with Triton Environmental Sensors

November 12th, 2024

Thanks to the latest ecosystem integration with Triton, your customers can leverage the power of OpenEye Web Services (OWS) to generate actionable alerts and search on environmental sensor events to increase operational intelligence and decrease response times to critical events. Offer a more complete end-to-end solution to your customer base through this powerful integration.

Join our team to:

• Discover the ability to monitor a range of environmental data in locations with the new integration between OWS and Triton Sensors.
• Learn how to search and create alerts within OWS for environmental sensor events.
• Understand different use cases and how you can earn new clients and deliver more value to existing customers through this integrated solution.

License Plate Search and Alerts in OWS

October 29th, 2024

OpenEye Web Services gives your customers a powerful tool using license plate data for greater security and improved operations. Integrating with industry-leading license plate recognition (LPR) technology, OWS allows users to search for and be alerted on license plate numbers  across multiple locations simultaneously. Users can also harness OWS’ powerful Alerting Engine to receive notifications via phone, email or desktop client whenever a specific plate is detected.

Join our team to:

• Discover existing and new integrations, both hardware and software, that make LPR more accessible than ever.
• See how to search  for full plate or partial numbers, wildcard and visually equivalent characters to identify plates of interest and associated video.
• Learn how to configure alerts to receive notifications based on specific license plates, as well as to trigger relays to support operations.

Live Monitoring in OWS featuring Layouts

October 15th, 2024

OpenEye offers a powerful collection of live monitoring tools for you and your customers. Join us to explore our new layouts functionality in OWS as well as existing tools that give your customers more visibility across their organization, while creating efficiencies in managing their security.  In addition to live monitoring tools within OWS we’ll share our central station integrations for those looking for additional support.  

Join our team to: 

• Discover the various active monitoring features in the OWS Cloud Web Client, including the recently added Layouts functionality.

• Learn about the additional tools that support monitoring functions, including OpenEye’s integrations with central stations.

• Learn how OWS’s cloud solution provides a smarter, more efficient way for your customers to manage your business. 

Cloud Cameras

October 1st, 2024

With Cloud Cameras, OpenEye delivers an all-in-one video solution with onboard recording and advanced analytics processing, providing all the benefits of OpenEye Web Services in a flexible serverless architecture. With Cloud Cameras, you can now offer your customers an easy and affordable solution for installations of one or two cameras, or scale to hundreds per location.

Join our team to:

• See the streamlined setup and management of OpenEye Cloud Cameras.
• Discover the flexible and versatile deployment options available with onboard recording.
• Learn how the powerful onboard analytics allow for smarter monitoring and alerting.

Health Monitoring in OWS

September 17th, 2024

OpenEye Web Service's real-time health monitoring functions keep you abreast of critical issues and potential problems with your video system including pending hard drive failure, changes in recording retention, network outages, and camera failure or tampering. Keep up to date on the status of your entire surveillance infrastructure with instant alerts and scheduled reports delivered on a weekly or monthly basis.

Join our team to:

• Discover how to save time and money with the transition from reactive to proactive system maintenance.
• Learn how to make undetected system failures a thing of the past.
• Explore ways to ensure compliance with internal policy or government regulations.

System Design Tool

September 4th, 2024 

OpenEye Web Service's System Design Tool enables you to select the right cloud cameras, recorders, cameras, and accessories quickly and easily for your next installation. The System Design Tool also displays required OWS licenses and system upgrades, to assist you in properly quoting OpenEye systems and capabilities. With this recent update, you are now able to add camera accessories as well! The ability to share your design directly with OpenEye makes quoting and new customer onboarding easier.

In this Tech Session you will:

• Discover how easy it is to select equipment, accessories, build systems, and save designs for your next installation
• Learn best practices for onboarding your sales team to the System Design Tool and OWS
• Understand how using the System Design Tool makes quoting and onboarding new customers easier than ever

Priority Event Cloud Recording

August 20th, 2024 

Priority Event Cloud Recording gives your customers more options in recording the events that matter most by automatically saving clips to the cloud for remote viewing and redundant storage. By leveraging the OWS alert rules to trigger event cloud recording, this feature both enhances  their operational efficiency and response times, while further safeguarding their video.

Join us to:

• Learn how OWS delivers cloud recording of priority events
• Explore how to offer priority event cloud recording as a customer solution
• Discover additional benefits of priority event storage including upsell potential

Selling to Different Verticals

August 6th, 2024

Every customer comes with unique needs and pain points.  OpenEye's flexible and intuitive platform offers the tools and resources for businesses across virtually any vertical.  In this tech session, we will share with you our experience across different industries. Whether you’re an experienced partner looking for new opportunities or if you’re new to the world of video security and want to understand how to win more with OpenEye, this tech session will help you anticipate your customer’s needs and close more sales.

Join our team to:

• Explore different verticals and their specific security needs
• Discover common pain points for key industries
• Learn about sales resources and opportunities from OpenEye

Top Ways to Save Time on Your Next Install

July 23rd, 2024

Installation day can make or break a job's success and profitability. Even in ideal conditions, installing, configuring, and demonstrating devices for the customer can be challenging. Many variables can't be anticipated from job walks or site drawings, requiring technicians to swiftly identify and resolve issues on-site.

OpenEye Web Services was designed with you, the installation partner, in mind. In this tech session, we'll show how our platform can streamline your installation process, reduce time on site, enhance troubleshooting, and ultimately improve the customer experience.

Join our team to:

• Learn ways to minimize overhead with more efficient workflows
• Discover tools and resources available to you
• Increase customer satisfaction by expediting installations

Partner Resources You Should Be Using

July 9th, 2024

OpenEye offers you, our partners, a plethora of tools, resources, and functionality to enhance your business operations. In this tech session, we’ll guide you through our resources that will help streamline your processes, reduce unnecessary overhead, save you time, and boost your agility and responsiveness to customer needs.

Join our team to:

• Explore features within OWS that can help make life easier for teams across your organization

• Discover training and installation tools to save you time and money

• Learn about sales and marketing resources to help you win that next opportunity