OpenEye Tech Sessions

Last updated
Save as PDF

Tech Sessions from OpenEye Training allow Channel Partners to attend live informational sessions where they can ask questions and get the latest details on OpenEye products and features.

Upcoming Tech Sessions

2024 Year in Review and What's Coming in 2025

January 7th, 2025 8:30 AM PST (11:30 AM EST)

Come and be part of the OpenEye team's year-end Tech Session! We'll review the transformative changes to the OpenEye Web Services platform and showcase the many features we introduced throughout the year. Don't miss this chance to catch up on any feature releases you might have overlooked. Additionally, we will be giving you a sneak peek at our 2025 roadmap with products you won't want to miss.

Join our team to:

Look back at all of the new features released this past year.
Learn about the resources that have been made available to you and your team.
Discover the upcoming features that OpenEye is actively developing for 2025.

Recent Tech Sessions

You can find all Tech Session recordings within the Past Tech Session section.

Past Tech Sessions

Deliver More Value to Your Customers with OWS Point-of-Sale Connect December 17th, 2024 OpenEye Web Services (OWS) Point-of-Sale (POS) Connect reduces shrink, improves customer service, and streamlines operations by combining transaction data with the power of video. POS Connect gives your customers a more complete picture of their operations and sales with video verification of transactions. Our powerful cloud-managed video platform gives your customers the tools, both through transactional search and proactive alerts, to get a better return on their loss prevention efforts. Help them identify costly problems of fraud, operator error, or poor customer experiences so they can correct them and get more value out of their security investment. Join our team to: Learn how to deliver more value to your customers by combining transactional data with OpenEye video. Discover common use cases across different industries, including transactional search and alerts. Provide a more complete end-to-end solution for those customers monitoring transactions.
PDK Access Control Integration December 3rd, 2024 With the OpenEye Web Services’ latest integration with ProdataKey (PDK), users can now associate events from PDK access control devices with OpenEye video to generate proactive alerts or search for specific events for streamlined investigations. Offer a more integrated solution to PDK customers with this powerful cloud-to-cloud integration. Join the OpenEye and PDK team to: Hear from the PDK team as they share their solution and its benefits for end users and partners alike. See how to easily integrate OWS and PDK and how to search for or alert on PDK events in OWS. Understand different use cases and how you can earn new business and deliver more value to existing customers through this integrated solution.
New Integration with Triton Environmental Sensors November 12th, 2024 Thanks to the latest ecosystem integration with Triton, your customers can leverage the power of OpenEye Web Services (OWS) to generate actionable alerts and search on environmental sensor events to increase operational intelligence and decrease response times to critical events. Offer a more complete end-to-end solution to your customer base through this powerful integration. Join our team to: Discover the ability to monitor a range of environmental data in locations with the new integration between OWS and Triton Sensors. Learn how to search and create alerts within OWS for environmental sensor events. Understand different use cases and how you can earn new clients and deliver more value to existing customers through this integrated solution.
License Plate Search and Alerts in OWS October 29th, 2024 OpenEye Web Services gives your customers a powerful tool using license plate data for greater security and improved operations. Integrating with industry-leading license plate recognition (LPR) technology, OWS allows users to search for and be alerted on license plate numbers across multiple locations simultaneously. Users can also harness OWS’ powerful Alerting Engine to receive notifications via phone, email or desktop client whenever a specific plate is detected. Join our team to: Discover existing and new integrations, both hardware and software, that make LPR more accessible than ever. See how to search for full plate or partial numbers, wildcard and visually equivalent characters to identify plates of interest and associated video. Learn how to configure alerts to receive notifications based on specific license plates, as well as to trigger relays to support operations.
Live Monitoring in OWS featuring Layouts October 15th, 2024 OpenEye offers a powerful collection of live monitoring tools for you and your customers. Join us to explore our new layouts functionality in OWS as well as existing tools that give your customers more visibility across their organization, while creating efficiencies in managing their security. In addition to live monitoring tools within OWS we’ll share our central station integrations for those looking for additional support. Join our team to: Discover the various active monitoring features in the OWS Cloud Web Client, including the recently added Layouts functionality. Learn about the additional tools that support monitoring functions, including OpenEye’s integrations with central stations. Learn how OWS’s cloud solution provides a smarter, more efficient way for your customers to manage your business.	Recording Unavailable
Cloud Cameras October 1st, 2024 With Cloud Cameras, OpenEye delivers an all-in-one video solution with onboard recording and advanced analytics processing, providing all the benefits of OpenEye Web Services in a flexible serverless architecture. With Cloud Cameras, you can now offer your customers an easy and affordable solution for installations of one or two cameras, or scale to hundreds per location. Join our team to: See the streamlined setup and management of OpenEye Cloud Cameras. Discover the flexible and versatile deployment options available with onboard recording. Learn how the powerful onboard analytics allow for smarter monitoring and alerting.
Health Monitoring in OWS September 17th, 2024 OpenEye Web Service's real-time health monitoring functions keep you abreast of critical issues and potential problems with your video system including pending hard drive failure, changes in recording retention, network outages, and camera failure or tampering. Keep up to date on the status of your entire surveillance infrastructure with instant alerts and scheduled reports delivered on a weekly or monthly basis. Join our team to: Discover how to save time and money with the transition from reactive to proactive system maintenance. Learn how to make undetected system failures a thing of the past. Explore ways to ensure compliance with internal policy or government regulations.
System Design Tool September 4th, 2024 OpenEye Web Service's System Design Tool enables you to select the right cloud cameras, recorders, cameras, and accessories quickly and easily for your next installation. The System Design Tool also displays required OWS licenses and system upgrades, to assist you in properly quoting OpenEye systems and capabilities. With this recent update, you are now able to add camera accessories as well! The ability to share your design directly with OpenEye makes quoting and new customer onboarding easier. In this Tech Session you will: Discover how easy it is to select equipment, accessories, build systems, and save designs for your next installation Learn best practices for onboarding your sales team to the System Design Tool and OWS Understand how using the System Design Tool makes quoting and onboarding new customers easier than ever
Priority Event Cloud Recording August 20th, 2024 Priority Event Cloud Recording gives your customers more options in recording the events that matter most by automatically saving clips to the cloud for remote viewing and redundant storage. By leveraging the OWS alert rules to trigger event cloud recording, this feature both enhances their operational efficiency and response times, while further safeguarding their video. Join us to: Learn how OWS delivers cloud recording of priority events Explore how to offer priority event cloud recording as a customer solution Discover additional benefits of priority event storage including upsell potential
Selling to Different Verticals August 6th, 2024 Every customer comes with unique needs and pain points. OpenEye's flexible and intuitive platform offers the tools and resources for businesses across virtually any vertical. In this tech session, we will share with you our experience across different industries. Whether you’re an experienced partner looking for new opportunities or if you’re new to the world of video security and want to understand how to win more with OpenEye, this tech session will help you anticipate your customer’s needs and close more sales. Join our team to: Explore different verticals and their specific security needs Discover common pain points for key industries Learn about sales resources and opportunities from OpenEye
Top Ways to Save Time on Your Next Install July 23rd, 2024 Installation day can make or break a job's success and profitability. Even in ideal conditions, installing, configuring, and demonstrating devices for the customer can be challenging. Many variables can't be anticipated from job walks or site drawings, requiring technicians to swiftly identify and resolve issues on-site. OpenEye Web Services was designed with you, the installation partner, in mind. In this tech session, we'll show how our platform can streamline your installation process, reduce time on site, enhance troubleshooting, and ultimately improve the customer experience. Join our team to: Learn ways to minimize overhead with more efficient workflows Discover tools and resources available to you Increase customer satisfaction by expediting installations
Partner Resources You Should Be Using July 9th, 2024 OpenEye offers you, our partners, a plethora of tools, resources, and functionality to enhance your business operations. In this tech session, we’ll guide you through our resources that will help streamline your processes, reduce unnecessary overhead, save you time, and boost your agility and responsiveness to customer needs. Join our team to: Explore features within OWS that can help make life easier for teams across your organization Discover training and installation tools to save you time and money Learn about sales and marketing resources to help you win that next opportunity
Alerts in OWS June 25th, 2024 Deliver the business intelligence that matters most to your customers with customizable alerts based on a broad range of events. Whether from video analytics and connected devices or collected from third-party systems such as alarm panels, environmental sensors, or point-of-sale. We'll show you how your business and your customers can get the most out of OWS alerts. Join our team to: Learn how to set and monitor real-time health event alerts to prevent downtime. Discover what alerts and events matter the most to different types of businesses, and where you can increase RMR with server-side and 3rd party analytics. Experience a sneak peek into upcoming OpenEye features that enhance alert functionality.
Subscription Management June 11th, 2024 With Subscription Management partners can easily purchase additional or upgrade existing licenses and add additional storage for end user accounts within the OpenEye Web Services (OWS) Channel Partner Portal. Streamline internal account receivable processes with visibility into all customer billing and license information. Subscription Management increases operational efficiency by making it easier to purchase and manage licenses in OWS. Join us to: Discover how to leverage OWS to manage customer account licenses and OpenEye billing Explore permissions related to Subscription Management Learn how Subscription Management makes responding to customer needs easier than ever
Server-Side Analytics May 28th, 2024 With server-side analytics in OpenEye Web Services (OWS), users can now be alerted on or search for person, vehicle, line crossing, loitering, and intrusion events, regardless of their camera’s analytics capabilities. This in turn allows you to deliver next-gen technology to your customers while using their existing cameras. Thanks to the open ecosystem and server-side analytics, OWS provides a flexible and scalable retrofit option for businesses of all sizes. OWS server-side analytics enhance existing surveillance systems and provide meaningful actionable intelligence. Join our team to: Discover how to deliver more value to your customers with server-side analytics. Understand how to implement alerts and notifications tied to events from server-side analytics. Learn how OWS helps provide a low-cost migration path to the cloud.
OWS User Management including Updates to User Permissions May 14th, 2024 OpenEye Web Services (OWS) simplifies user management and permissions by moving it to the cloud. Changes are instantly pushed to all users or user groups and associated devices making managing large numbers of users and locations simple and pain free. Recent updates to OWS User Permissions further streamlines your workflow by both consolidating and adding new permissions to further bolster your security. Join us to: Learn how to streamline user management using OWS User Permissions, and ensure everyone has appropriate access to your security system. Hear best practices for managing large numbers of users, devices and locations. Understand the recent updates to user permissions and how they may impact you.
ISC West Recap: Upcoming Features and Products from OpenEye April 16th, 2024 Not attending ISC West? Or just want more information on what OpenEye showcased? Join us as we recap and demonstrate all of the exciting new and upcoming products, features, and improvements in OWS. From cloud cameras and the latest AI-enabled analytics to cloud event recording, you will be among the first partners to experience the future of OpenEye. Join us to: Discover the future of cloud devices and cloud recording with OpenEye. Explore new analytics to empower and improve your customers’ workflows. Learn about upcoming changes and improvements to OWS.
Adding and Managing Cameras April 2nd, 2024 Join us to learn about the most efficient, cost saving, and secure workflows when installing and managing cameras. The safety and security of your customers’ locations are often built on the foundation of video camera surveillance. This makes it one of the most important places to ensure your installation techs are following best practices as well as utilizing the most efficient and simple workflows. Join us to see how you can optimize your installations and reduce costs! Join us to: Learn the fastest and simplest ways to install and add cameras. Understand camera setup optimizations for install and ongoing system management. See how to update and organize your existing cameras to save you time and labor costs over time.
System Design Tool March 19th, 2024 OpenEye Web Service's System Design Tool enables you to select the right equipment quickly and easily for your next installation. The System Design Tool also displays required OWS licenses and system upgrades, to assist you in properly quoting OpenEye systems and capabilities. The ability to share your design directly with OpenEye makes quoting and new customer onboarding easier. In this Tech Session you will: • Discover how easy it is to select equipment for your next installation. • Learn how to create and save designs. • Understand how using the System Design Tool makes quoting and onboarding new customers easier than ever!
Clip Sharing and Exporting March 5th, 2024 The ability to share clips in OpenEye Web Service (OWS) is fast, simple, and secure. More easily export and share video clips, collaborate internally and externally, manage incidents, and increase overall operational efficiency. Video Clips in OWS allows you to collaborate faster and more effectively within OpenEye's easy-to-navigate cloud portal. Join us to: Learn how to easily share video clips of critical events to internal and external teams Check out the latest improvement to video clips; Video Clip Groups for easier sharing and management See how to take advantage of the full power of the OWS Cloud Portal by managing video clip permissions
CHeKT Integration February 20th, 2024 With our latest integration to CHeKT, OpenEye adds cross platform monitoring to the OpenEye Web Services (OWS) ecosystem. This LAN IP integration allows for OpenEye recorders to dispatch video analytics, and many other event types to the CHeKT bridge. These events can then be utilized by any central station automation platforms that integrate with CHeKT. Join our team to: Learn about the integration between OWS and CHeKT See OWS events in the CHeKT platform Discover the value of central station video verification
Operational Analytics in OWS February 6th, 2024 Operational Analytics in OWS allows users to detect, analyze, and report on the events that matter most to their business. Streamline operations, improve customer service, and increase safety with powerful video analytics that detect the complex behaviors of customers, staff, vehicles and objects to give users access to a wealth of advanced operational intelligence. The AI-powered technology delivers important information at a glance while alerting users when critical operational events take place, such as those tied to customer experience or functional processes. Join our team to: • Discover Operational Analytics in OWS for critical business insights. • Learn to streamline operations, enhance customer service, and boost safety with powerful video analytics. • Understand how AI technology provides instant access to advanced operational intelligence and keeps you alerted to critical events.
Locations in OWS January 23rd, 2024 Join the OpenEye team to explore how the new locations organization structure enhances surveillance system administration through OpenEye Web Services (OWS). Take advantage of a higher organization level based on location, grouping devices to align with network policies, user management, and operations. Workflow improvements, including a Locations tab and streamlined management, optimize efficiency. Alerts and reports will also leverage locations for better data utilization and accurate event tracking. OWS locations aligns with your business's footprint, simplifying management and setting the stage for location-based features. • Discover how OWS's new location-centric organization streamlines surveillance system administration. • Learn about workflow optimizations, including the introduction of a Locations tab and restructured management, as well as improved data utilization and accurate event tracking through alerts and reports linked to specific locations. • See how the higher organization level based on location allows you to group devices and align network policies, user management, and streamline your operations.
Locations in OWS January 9th, 2024 Join the OpenEye team to explore how the new locations organization structure enhances surveillance system administration through OpenEye Web Services (OWS). Take advantage of a higher organization level based on location, grouping devices to align with network policies, user management, and operations. Workflow improvements, including a Locations tab and streamlined management, optimize efficiency. Alerts and reports will also leverage locations for better data utilization and accurate event tracking. OWS locations aligns with your business's footprint, simplifying management and setting the stage for location-based features. • Discover how OWS's new location-centric organization streamlines surveillance system administration. • Learn about workflow optimizations, including the introduction of a Locations tab and restructured management, as well as improved data utilization and accurate event tracking through alerts and reports linked to specific locations. • See how the higher organization level based on location allows you to group devices and align network policies, user management, and streamline your operations.