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OpenEye Knowledge Base

How to Configure Cameras to Use the NTP Server

To configure a camera to use the NTP server, make sure the Camera's GUI is accessible via browser or via our relay. Access the camera via IP in a browser or by using our Camera Link.

For third-party cameras, configuration depends on the firmware of the specific camera, but the steps below provide a general guide:

Synchronizing with an NTP Server:
  1. Log in to the camera itself via a browser or by using Camera Link.

  2. Navigate to where Time settings are managed (these settings are usually under System, or sometimes General).

  3. Manually set the correct Time Zone and System Time (if a device’s time is too far off from the NTP Server’s time, it may have trouble synchronizing).

  4. Set Sync Mode to Sync with NTP server.

  5. Set the NTP Server Address, Port, and Update Intervals (default NTP server is 2.cctv.pool.ntp.org; default port for NTP clients is 1023).

NOTE: NTP Servers 1 - 4 are all valid (1.cctv.pool.ntp.org, 2.cctv.pool.ntp.org, 3.cctv.pool.ntp.org, or 4.cctv.pool.ntp.org).

  1. Save any changes.

NOTE: Camera may need a reboot for full synchronization to take effect.

NTP_Sync_Camera_Menu.png

Manual Sync, or Synchronizing with System Time:
  1. Log in to the camera itself via a browser or by using Camera Link.

  2. Navigate to where Time settings are managed (these settings are usually under System, or sometimes General).

  3. Manually set the correct Time Zone and System Time; you may also select Sync with computer time to synchronize the camera's time with the NVR’s time automatically.

  4. Make sure to save your changes.

NOTE: Camera may need a reboot for full synchronization to take effect.

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