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OpenEye Knowledge Base

MA-Series Cloud Managed Hybrid Appliance Quick Start Guide

This guide will assist you with the initial setup of your cloud-managed appliance and recording software. This guide includes hardware setup, software setup, and connecting your appliance to the Web Services Portal.
OE-MA Quick Start Guide Hardcopy

Click the link if you need to download the original hardcopy of the OE-MA QSG included with the boxed contents.

Getting Started
  1. Connect the network cable intended for remote connections to the Client Network Port.

NOTE: The Camera Network Port is intended for use with a dedicated camera network.

  1. Connect the supplied keyboard and mouse using the USB ports.
  2. Connect a monitor using the HDMI® or VGA port.
  3. Connect the cameras to the BNC inputs.
  4. Plug the supplied power cord into the recorder and connect it to a power source.

See Setup Wizard for logging into the server software and connecting to OpenEye Web Services (OWS).

After completing the Setup Wizard, and logging in to OWS, see Registering a Recorder to an OWS Account to connect the recorder to OWS.

MA Rear Panel w Callouts.png

Adding Cameras Through the Camera Network Port
  1. Click Setup (Gear Icon).

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  1. Under General Configuration, click Cameras.
  2. Click Add Cameras.

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  1. Under the Discovery tab, click Discover Cameras.

Apex Add Cameras Discover Cameras.png

  1. Check the appropriate boxes to select the camera(s) to be added.
  2. Enter the appropriate credentials (username and password) for the cameras to be added, and then click Add Selected Cameras.

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Adding Cameras Manually
  1. Click Setup (Gear Icon).

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  1. Select Cameras under General Configuration.
  2. Click Add Cameras. 

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4. On the Add Cameras page, click the Manual tab.

5. Enter the appropriate connection information including Protocol, IP Address, Port, Manufacturer, Model, Username, Password, and Camera Name. For adding with RTSP, follow the details here.

6. Click Save or Save and Add New to add another camera.

Web Client Add Cameras Manually tab.png

NOTE: For Protocol, select ONVIF or RTSP.

NOTE: When using RTSP, specify the individual URL streams for your cameras. For instructions regarding these streams, consult the cameras's manual.

See Advanced Camera Management for cameras that may not be detected automatically.

Network Settings
Remote Communication Port 80 (8888 used if 80 is blocked)
Client Network Port IP Address DHCP
Camera Network Port (External Switch) 192.168.51.1 / 255.255.255.0 (Gateway and DNS blank)
On-board PoE 192.168.50.1, 192.168.50.2 (reserved for internal communication), 192.168.50.11-26 (Reserved for On-board PoE Camera Ports)
Best Practices  
  • This product must be powered only from the type of power indicated on the label. If uncertain of the type of power from the building, consult product dealer or local power company.
  • This equipment must be connected to a properly grounded outlet.
  • This device is to be connected only to PoE networks without routing to the outside plant.

CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
Maintenance must be performed by qualified personnel only.

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