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OpenEye Knowledge Base

OE-C9912M20 Quick Installation Guide

Click the link if you need to download the original hardcopy of the OE-C9912M20 Quick Installation Guide included with the boxed contents.

Preparing the Camera
  1. Loosen the 6 screws to remove the bottom cover.

C9912M20 Hardware Installation Step One.png

  1. Remove and discard the protective EPE from the lens module.

C9912M20 Hardware Installation Step Two.png

                 EPE

  1. Remove the desiccant packet from its package. Peel away the protective paper to expose the adhesive strip and install the desiccant in the recommended position with the adhesive strip down.

C9912M20 Hardware Installation Step Three Labels.png

  1. Attach the spring cable and tighten the 6 screws to secure the cover.

C9912M20 Hardware Installation Step Four.png

Wall Mount Installation
  1. Loosen the anti-drop screw on the lateral side of the bottom cover.

C9912M20 Hardware Installation Step Five.png

  1. Rotate the cap C9912M20 cap triangle.png from LOCK to OPEN in order to remove the cap.

C9912M20 Hardware Installation Step Six.png

  1. Disconnect the safety wire from the hook.

C9912M20 Wall Mount Step Two.png

  1. Loosen the 3 screws on the bottom plate and open it.

C9912M20 Hardware Installation Step Seven.png

  1. Route the network and applicable I/O cables through the grommets.

C9912M20 Hardware Installation Step Eight.png

C9912M20 Cable Through Grommet.png

  1. Reinstall the bottom plate and tighten the 3 screws.

C9912M20 Hardware Installation Step Nine.png

  1. Thread the pendant cap onto the wall mount arm and tighten the set screw.

C9912M20 Wall Mount Step One.png

  1. Reconnect the safety wire.

C9912M20 Wall Mount Step Two.png

  1. Rotate the camera from OPEN to LOCK in order to fix the camera. The C9912M20 cap triangle.png mark should be aligned with the LOCK C9912M20 lock square.png mark.

C9912M20 Wall Mount Step Three.png

  1. Tighten the screw on the lateral side of the bottom cover.

C9912M20 Wall Mount Step Four.png

Pendant Mount Installation
  1. Loosen the anti-drop screw on the lateral side of the bottom cover.

C9912M20 Hardware Installation Step Five.png

  1. Rotate the cap C9912M20 cap triangle.png from LOCK to OPEN in order to remove the cap.

C9912M20 Hardware Installation Step Six.png

  1. Disconnect the safety wire from the hook.

C9912M20 Wall Mount Step Two.png

  1. Loosen the 3 screws on the bottom plate and open it.

C9912M20 Hardware Installation Step Seven.png

  1. Route the network and applicable I/O cables through the grommets.

C9912M20 Hardware Installation Step Eight.png

C9912M20 Cable Through Grommet.png

  1. Reinstall the bottom plate and tighten the 3 screws.

C9912M20 Hardware Installation Step Nine.png

  1. Reconnect the safety wire.

C9912M20 Wall Mount Step Two.png

  1. Thread the pendant cap onto the pendant mount and tighten the set screw.

C9912M20 Pendant Mount Step Four.png

  1. Rotate the camera from OPEN to LOCK in order to fix the camera. The C9912M20 cap triangle.png mark should be aligned with the LOCK C9912M20 lock square.png mark.

C9912M20 Ceiling Mount Step Nine.png

  1. Tighten the screw on the lateral side of the bottom cover.

C9912M20 Hardware Installation Step Five.png

Ceiling Mount Installation
  1. Apply the provided template sticker to the desired installation location. With a 3/16" drill bit, drill the marked holes for the screw anchors. Remove the template sticker and insert the plastic screw anchors.

C9912M20 Ceiling Mount Step Three.png

  1. Loosen the 4 screws on the plate.

C9912M20 Ceiling Mount Step Two.png

  1. Secure the plate to the ceiling using the included screws.

C9912M20 Ceiling Mount Step Three.png

  1. Loosen the 3 screws on the bottom plate and open it.

C9912M20 Hardware Installation Step Seven.png

  1. Route the network and applicable I/O cables through the grommets.

C9912M20 Hardware Installation Step Eight.png

C9912M20 Cable Through Grommet.png

  1. Reinstall the bottom plate and tighten the 3 screws.

C9912M20 Hardware Installation Step Nine.png

  1. Connect the safety wire.

C9912M20 Wall Mount Step Two.png

  1. To attach the camera to the plate, twist the camera counterclockwise until it is secured firmly in place. Then tighten the screw on the lateral side of the bottom cover.

C9912M20 Ceiling Mount Step Six.png  C9912M20 Ceiling Mount Step Seven.png

NOTE: Please note that the OPEN C9912M20 square open.png mark should be aligned with the screw hole on the plate (There is only 1 screw hole on the plate for easy recognition).

NOTE: The camera can be mounted to a 4" electrical box when used with the mounting plate.

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