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OpenEye Knowledge Base

How to Silence Individual Cameras From Generating Health Alerts

OpenEye Web Services has the ability to silence individual cameras from generating Health Alerts.

How to silence
  1. Navigate to Management > Recorders > Select a recorder > Cameras.
  2. Uncheck the option for Health Events for individual cameras. Doing this will stop all health-related events for that camera that would generate a health alert (like video loss and not recording).

Note: This is a manual process. If you want the camera to generate health alerts again you need to come back and enable the Health Events option.

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