Should We Save the Box that the Recorder Came In?
The box sent out from our units; should be saved.
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These boxes can ensure proper packaging when needing to send a unit in for RMA.
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These boxes will have a sticker attached to them with important information such as the serial number, mac address, license information, and the model of the unit itself.
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The accessories box could be stored in this box while the unit is being used. it is also a safe space for the USB and other accessories that come with our units.
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Units sent in the original packaging would be covered by us in the event of any shipping damage.
Improper packaging
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Improperly packaged units with shipping damage will need to be repaired at the customer's expense.
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Customer-supplied packaging is not covered if units are damaged in shipping.